Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic
CEO of social good software leader voluntarily forgoes paycheck; releases free resources to customers; gives donation to fight virus; expands employee matching gift program
As the COVID-19 crisis evolves around the globe, social good organizations are experiencing unprecedented challenges, and even disruptions to their operations. The need for funding, support and resources is significant as organizations work to pivot their models, activate supporters and minimize disruptions to their services and work.
When addressing Blackbaud's global workforce this morning, president and CEO
"At Blackbaud, we believe the world will be a better place when good takes over," said Gianoni. "And, that higher purpose has taken on entirely new meaning and importance during this unprecedented time. We are taking measures to ensure business continuity while remaining critically focused on the success of our customers. We want to empower them to not only survive this pandemic, but to thrive. We also want to do our part to help bring the global economy back to a powerful place. And, most importantly, we want to do our part to help save lives."
Blackbaud is seeing the needs and impact of COVID-19 manifest in many ways for its customers depending on the organization type. Many private K–12 schools across the
Below are some of the announcements that Blackbaud made today to further support its customers.
Blackbaud to Now Offer Customers Free, Universal Access to All Recorded eLearning Resources
Many social good organizations—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations and companies—are relying on software in an unprecedented way to fuel communications, fundraising and more during this crisis. To make it easier for its customers to get the training and education they need, the company announced free universal access to its entire curriculum of recorded eLearning resources through
Blackbaud Releases More than 100 New Resources at No Cost to the
Social good organizations are seeking best practices and advice on how to operate and pivot amidst the unforeseen challenges of COVID-19. To help arm these organizations with the knowledge and resources they seek, Blackbaud created new webinars, virtual user groups, community forums, podcasts, e-books and more over the last two weeks; making them available at no cost. Topics include change management, managing a global remote workforce, virtual fundraising, financial management, donor communications and more. Blackbaud's resource library is being continually updated and can be accessed at Blackbaud.com/COVID-19-Resources. Additionally, Blackbaud launched job boards and a COVID-19 discussion thread as part of its Blackbaud Communities platform to help customers further connect and share best practices with each other during this time.
Blackbaud Donates to
Blackbaud's mission is to empower and connect people through technology to drive impact for social good, which is especially critical during these times. Throughout all major disasters, Blackbaud is on the frontlines with its customers and supporting the social good community globally. Blackbaud will be making a donation to the
Blackbaud Employees Empowered with New Programs and Expanded Employee Gift Matching Program
Blackbaud's employees are committed to social good professionally and personally – as evidenced by employee participation in the company's matching gift program being consistently more than two times the national median, according to company data. To continue to empower employees' drive to support causes they care about, Blackbaud today increased its employee matching gift program for the second time since January, bringing the increase to 30% in 2020. The company also began rolling out "virtual volunteerism" programs, which will augment the more than 100,000 hours its employees physically donate each year.
Learn more about the resources and measures that Blackbaud is taking for its customers here.
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the
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