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Document And Entity Information - shares	3 Months Ended
Document And Entity Information - shares	Mar. 31, 2012	Apr. 23, 2012
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Mar. 31, 2012
Document Fiscal Year Focus	2012
Document Fiscal Period Focus	Q1
Trading Symbol	blkb
Entity Registrant Name	BLACKBAUD INC
Entity Central Index Key	0001280058
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		45,134,984

Consolidated Balance Sheets - USD ($) $ in Thousands	Mar. 31, 2012	Dec. 31, 2011
Current assets:
Cash and cash equivalents	$ 45,967	$ 52,520
Donor restricted cash	20,891	40,205
Accounts receivable, net of allowance of $3,950 and $3,913 at March 31, 2012 and December 31, 2011, respectively	63,486	62,656
Prepaid expenses and other current assets	32,401	31,016
Deferred tax asset, current portion	1,560	1,551
Total current assets	164,305	187,948
Property and equipment, net	34,773	34,397
Deferred tax asset	28,552	29,376
Goodwill	90,216	90,122
Intangible assets, net	42,818	44,660
Other assets	8,526	6,087
Total assets	369,190	392,590
Current liabilities:
Trade accounts payable	12,194	13,464
Accrued expenses and other current liabilities	27,840	32,707
Donations payable	20,891	40,205
Deferred revenue, current portion	152,708	153,665
Total current liabilities	213,633	240,041
Deferred revenue	9,443	9,772
Other liabilities	2,357	2,775
Total liabilities	225,433	252,588
Commitments and contingencies (see Note 8)
Stockholders' equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
Common stock, $0.001 par value; 180,000,000 shares authorized, 54,205,775 and 53,959,532 shares issued at March 31, 2012 and December 31, 2011, respectively	54	54
Additional paid-in capital	182,498	175,401
Treasury stock, at cost; 9,050,125 and 9,019,824 shares at March 31, 2012 and December 31, 2011, respectively	(167,205)	(166,226)
Accumulated other comprehensive loss	(869)	(1,148)
Retained earnings	129,279	131,921
Total stockholders' equity	143,757	140,002
Total liabilities and stockholders' equity	$ 369,190	$ 392,590

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Mar. 31, 2012	Dec. 31, 2011
Consolidated Balance Sheets [Abstract]
Accounts receivable, allowance	$ 3,950	$ 3,913
Preferred stock, shares authorized	20,000,000	20,000,000
Preferred stock, shares outstanding	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	180,000,000	180,000,000
Common stock, shares issued	54,205,775	53,959,532
Treasury stock, shares	9,050,125	9,019,824

Consolidated Statements Of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Revenue
License fees	$ 7,168	$ 4,551
Subscriptions	28,062	23,917
Services	23,958	24,979
Maintenance	33,566	31,833
Other revenue	1,952	1,348
Total revenue	94,706	86,628
Cost of revenue
Cost of license fees	613	720
Cost of subscriptions	12,974	9,162
Cost of services	20,042	18,874
Cost of maintenance	5,977	6,251
Cost of other revenue	1,469	1,134
Total cost of revenue	41,075	36,141
Gross profit	53,631	50,487
Operating expenses
Sales and marketing	20,377	19,278
Research and development	13,304	11,966
General and administrative	14,501	9,202
Amortization	197	233
Total operating expenses	48,379	40,679
Income from operations	5,252	9,808
Interest income	47	33
Interest expense	(191)	(24)
Other (expense) income, net	(308)	69
Income before provision for income taxes	4,800	9,886
Income tax provision	2,041	2,593
Net income	$ 2,759	$ 7,293
Earnings per share
Basic	$ 0.06	$ 0.17
Diluted	$ 0.06	$ 0.17
Common shares and equivalents outstanding
Basic weighted average shares	43,944,459	43,352,216
Diluted weighted average shares	44,613,256	43,916,657
Dividends per share	$ 0.12	$ 0.12
Other comprehensive income
Foreign currency translation adjustment	$ 279	$ 256
Comprehensive income	$ 3,038	$ 7,549

Consolidated Statements Of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Cash flows from operating activities
Net income	$ 2,759	$ 7,293
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	4,816	4,048
Provision for doubtful accounts and sales returns	1,117	1,124
Stock-based compensation expense	3,836	3,796
Excess tax benefits from stock based compensation	(310)	(193)
Deferred taxes	967	1,076
Gain on sale of assets		(549)
Other non-cash adjustments	(555)	(12)
Changes in operating assets and liabilities, net of acquisition of businesses:
Accounts receivable	(1,686)	9,148
Prepaid expenses and other assets	(1,754)	6,889
Trade accounts payable	1,739	(1,677)
Accrued expenses and other liabilities	(5,253)	(7,067)
Donor restricted cash	19,361	1,527
Donations payable	(19,361)	(1,527)
Deferred revenue	(1,691)	(6,365)
Net cash provided by operating activities	3,985	17,511
Cash flows from investing activities
Purchase of property and equipment	(6,297)	(1,073)
Purchase of net assets of acquired companies, net of cash acquired		(16,475)
Proceeds from sale of assets		600
Net cash used in investing activities	(6,297)	(16,948)
Cash flows from financing activities
Dividend payments to stockholders	(5,409)	(5,336)
Proceeds from exercise of stock options	2,959	316
Excess tax benefits from stock based compensation	310	193
Payments of deferred financing costs	(2,440)
Payments on capital lease obligations		(14)
Net cash used in financing activities	(4,580)	(4,841)
Effect of exchange rate on cash and cash equivalents	339	429
Net decrease in cash and cash equivalents	(6,553)	(3,849)
Cash and cash equivalents, beginning of period	52,520	28,004
Cash and cash equivalents, end of period	$ 45,967	$ 24,155

Consolidated Statements Of Stockholders' Equity - USD ($) $ in Thousands	Common Stock [Member]	Additional Paid-In Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive (Loss) Income [Member]	Retained Earnings [Member]	Total
Balance, (in shares) at Dec. 31, 2010	53,316,280
Balance at Dec. 31, 2010	$ 53	$ 158,372	$ (161,186)	$ (812)	$ 120,042	$ 116,469
Net income					33,220	33,220
Payment of dividends					(21,429)	(21,429)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)	262,428
Exercise of stock options, stock appreciation rights and restricted stock units	$ 1	2,040				2,041
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights			(5,040)			(5,040)
Tax impact of exercise of equity-based compensation		193				193
Stock-based compensation		14,796			88	14,884
Restricted stock grants (in shares)	502,426
Restricted stock cancellations (in shares)	(121,602)
Other comprehensive income				(336)		(336)
Balance, (in shares) at Dec. 31, 2011	53,959,532
Balance at Dec. 31, 2011	$ 54	175,401	(166,226)	(1,148)	131,921	140,002
Net income					2,759	2,759
Payment of dividends					(5,409)	(5,409)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)	260,982
Exercise of stock options, stock appreciation rights and restricted stock units		2,959				2,959
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights			(979)			(979)
Tax impact of exercise of equity-based compensation		310				310
Stock-based compensation		3,828			8	3,836
Restricted stock grants (in shares)	1,962
Restricted stock cancellations (in shares)	(16,701)
Other comprehensive income				279		279
Balance, (in shares) at Mar. 31, 2012	54,205,775
Balance at Mar. 31, 2012	$ 54	$ 182,498	$ (167,205)	$ (869)	$ 129,279	$ 143,757

Consolidated Statements Of Stockholders' Equity (Parenthetical) - shares	3 Months Ended	12 Months Ended
	Mar. 31, 2012	Dec. 31, 2011
Consolidated Statements Of Stockholders' Equity [Abstract]
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights	30,301	176,942

Organization	3 Months Ended
Organization	Mar. 31, 2012
Organization [Abstract]
Organization	1. Organization We provide on-premise and cloud-based software solutions and related services designed specifically for nonprofit organizations. Our products and services enable nonprofit organizations to increase donations, reduce fundraising costs, improve communications with constituents, manage their finances and optimize internal operations. As of March 31, 2012, we had over 26,000 active customers distributed across multiple verticals within the nonprofit market including education, foundations, health and human services, religion, arts and cultural, public and societal benefits, environment and animal welfare and international foreign affairs.

- Definition

The entire disclosure for organization, consolidation and basis of presentation of financial statements disclosure.

+ References

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+ Details

Summary Of Significant Accounting Policies

3 Months Ended

Mar. 31, 2012

Summary Of Significant Accounting Policies [Abstract]

Summary Of Significant Accounting Policies

2. Summary of significant accounting policies

Unaudited interim consolidated financial statements

The interim consolidated financial statements have been prepared pursuant to the rules and regulations of the SEC for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders' equity for the periods presented in accordance with accounting principles generally accepted in the United States (U.S. GAAP). The consolidated balance sheet at December 31, 2011 has been derived from the audited consolidated financial statements at that date. Operating results for the three months ended March 31, 2012 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2012 or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2011 and other forms filed with the SEC from time to time.

Basis of consolidation

The consolidated financial statements include the accounts of the Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

Use of estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. Areas of the financial statements where estimates may have the most significant effect include revenue recognition, the allowance for sales returns and doubtful accounts, deferred sales commissions and professional services costs, valuation of long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes and valuation of deferred tax assets. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.

Revenue recognition

Our revenue is primarily generated from the following sources: (1) selling perpetual licenses of our software products; (2) charging for the use of our software products in a hosted environment; (3) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (4) providing software maintenance and support services.

License fees

We recognize revenue from the sale of perpetual software license rights when all of the following conditions are met:

•

Persuasive evidence of an arrangement exists;

•

The product has been delivered;

•

The fee is fixed or determinable; and

•

Collection of the resulting receivable is probable.

We deem acceptance of an agreement to be evidence of an arrangement. Delivery occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical license agreement does not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection.

We sell software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on objective evidence of the fair value of the various elements. We determined the fair value of the various elements using different methods. Fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which vary according to the level of support service provided under the maintenance program. Fair value of professional services and other products and services is based on sales of these products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements which is normally the software license in the arrangement.

When a software license is sold with software customization services, generally the services are to provide customer support for assistance in creating special reports and other enhancements that will assist with efforts to improve operational efficiency and/or to support business process improvements. These services are not essential to the functionality of the software. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services on a percent-complete basis.

Subscriptions

We provide hosting services to customers who have purchased perpetual rights to certain of our software products (hosting services). Revenue from hosting services, as well as data enrichment services, data management services and online training programs is recognized ratably over the service period of the contract, which generally ranges from one to three years, upon deployment and use of the service. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related fees.

We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (hosted applications). Revenue from hosted applications is recognized over the subscription service period, which generally ranges from one to three years, upon deployment and use of the hosted application. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed over the estimated period that the customer benefits from the related hosted application.

For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (VSOE) if available; (ii) third party evidence (TPE) if VSOE is not available; and (iii) best estimate of selling price if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables.

Revenue from transaction processing fees is recognized when received. Credit card fees directly associated with processing donations for customers are included in subscriptions revenue, net of related transaction costs.

Services

We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are performed.

We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period.

We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue only upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over this contract period.

Maintenance

We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program and are generally renewable annually. Maintenance contracts also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage.

Deferred revenue

To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.

Goodwill

The change in goodwill for each reportable segment during the three months ended March 31, 2012 consisted of the following:


(in thousands)	ECBU		GMBU		IBU		Target Analytics		Other		Total
Balance at December 31, 2011	$	23,023	$	26,437	$	5,389	$	33,177	$	2,096	$	90,122
Effect of foreign currency translation		-		-		94		-		-		94

Balance at March 31, 2012	$	23,023	$	26,437	$	5,483	$	33,177	$	2,096	$	90,216

Amortization expense

Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes. The following table summarizes amortization expense for the three months ended March 31, 2012 and 2011.


	Three months ended March 31,
(in thousands)	2012		2011
Included in cost of revenue:
Cost of license fees	$	123	$	165
Cost of subscriptions		982		801
Cost of services		411		387
Cost of maintenance		244		252
Cost of other revenue		19		18

Total included in cost of revenue		1,779		1,623
Included in operating expenses		197		233

Total	$	1,976	$	1,856

Recently adopted accounting pronouncements

Effective January 1, 2012, we adopted ASU 2011-05, which (1) eliminates the option to present components of other comprehensive income, or OCI, as part of the statement of changes in stockholders' equity and (2) requires the presentation of each component of net income and each component of OCI either in a single continuous statement or in two separate but consecutive statements. The adoption of ASU 2011-05 did not have a material impact on our consolidated financial statements. We have presented each component of net income and OCI in a single continuous statement.

Business Combinations	3 Months Ended
Business Combinations	Mar. 31, 2012
Business Combinations [Abstract]
Business Combinations	3. Business combinations Public Interest Data In February 2011, we acquired all of the outstanding stock of Public Interest Data, LLC (PIDI), a privately held limited liability company based in Virginia, for $16.6 million in cash. The acquisition of PIDI provided us additional capabilities in the area of donor acquisition list analytics and should enhance our database management services offerings. The additional capabilities include the established process for delivering list analytic and data management services as well as the associated experienced workforce and technology. The results of operations for PIDI are included in our consolidated financial statements from the date of acquisition. In addition to the consideration paid at closing, we might be required to pay up to a maximum of $2.5 million in additional cash consideration if PIDI meets revenue targets over the two years subsequent to the acquisition. A liability of $1.4 million was initially recognized for the estimated contingent consideration that will be paid based on a probability-weighted discounted cash flow valuation technique. We recognized $0.6 million of income, as a result of the change in the estimated fair value of the contingent consideration liability during the three months ended March 31, 2012. This amount was recorded as a reduction of general and administrative expense. Pro forma results of operations for PIDI have not been presented because the results of PIDI are not material to our consolidated financial results.

- Definition

The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
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-Name Emerging Issues Task Force (EITF)
-Number 88-16
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

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Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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-Publisher FASB
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Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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Reference 17: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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Reference 18: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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Reference 19: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-URI http://asc.fasb.org/extlink&oid=6972119&loc=d3e1383-128463

+ Details

Earnings Per Share

3 Months Ended

Mar. 31, 2012

Earnings Per Share [Abstract]

Earnings Per Share

4. Earnings per share

We compute basic earnings per share by dividing net income available to common stockholders by the weighted average number of common shares outstanding. Diluted earnings per share is computed by dividing net income available to common stockholders by the weighted average number of common shares and dilutive potential common shares then outstanding. Diluted earnings per share reflect the assumed conversion of all dilutive securities using the treasury stock method. Dilutive potential common shares consist of shares issuable upon the exercise of stock options, settlement of stock appreciation rights and vesting of restricted stock awards and units.

The following table sets forth the computation of basic and diluted earnings per share:


	Three months ended March 31,
(in thousands, except share and per share amounts)	2012		2011
Numerator:
Net income, as reported	$	2,759	$	7,293
Denominator:
Weighted average common shares		43,944,459		43,352,216
Add effect of dilutive securities:
Employee equity-based compensation		668,797		564,441
Weighted average common shares assuming dilution		44,613,256		43,916,657

Earnings per share:
Basic	$	0.06	$	0.17
Diluted	$	0.06	$	0.17

The following shares and potential shares underlying stock-based awards were not included in diluted earnings per share because their inclusion would have been anti-dilutive:


	Three months ended March 31,
	2012		2011
Shares excluded from calculations of diluted EPS		114,563		339,263

Prepaid Expenses And Other Current Assets

3 Months Ended

Mar. 31, 2012

Prepaid Expenses And Other Current Assets [Abstract]

Prepaid Expenses And Other Current Assets

5. Prepaid expenses and other current assets

Prepaid expenses and other current assets consisted of the following as of March 31, 2012 and December 31, 2011:


(in thousands)	March 31, 2012		December 31, 2011
Deferred sales commissions	$	16,746	$	16,452
Prepaid software maintenance and royalties		5,654		7,007
Deferred professional services costs		3,423		3,098
Taxes, prepaid and receivable		2,364		343
Other		4,214		4,116

Total prepaid expenses and other current assets	$	32,401	$	31,016

Accrued Expenses And Other Current Liabilities

3 Months Ended

Mar. 31, 2012

Accrued Expenses And Other Current Liabilities [Abstract]

Accrued Expenses And Other Current Liabilities

6. Accrued expenses and other current liabilities

Accrued expenses and other current liabilities consisted of the following as of March 31, 2012 and December 31, 2011:


(in thousands)	March 31, 2012		December 31, 2011
Taxes payable	$	5,286	$	4,384
Accrued commissions and salaries		5,020		6,475
Accrued bonuses		4,264		9,832
Customer credit balances		3,965		3,762
Accrued accounting and legal fees		2,905		1,490
Accrued royalties		1,274		1,418
Accrued health care costs		1,061		996
Other		4,065		4,350

Total accrued expenses and other current liabilities	$	27,840	$	32,707

Debt	3 Months Ended
Debt	Mar. 31, 2012
Debt [Abstract]
Debt	7. Debt Credit facility In February 2012, we amended and restated our credit facility to a $325.0 million five-year credit facility. The credit facility includes the following facilities: a dollar and a designated currency revolving credit facility with sublimits for letters of credit and swingline loans, and a delayed draw term loan. The credit facility is secured by the stock and limited liability company interests of certain subsidiaries that were pledged as part of the closing. Amounts outstanding under the credit facility will be guaranteed by our material domestic subsidiaries, if any. At March 31, 2012, there were no outstanding borrowings under the credit facility. Amounts borrowed under the dollar tranche revolving credit loans and delayed draw term loans under the credit facility bear interest at a rate per annum equal to, at our option, (a) a base rate equal to the highest of (i) the prime rate, (ii) federal funds rate plus 0.5% and (iii) one month LIBOR plus 1% (Base Rate), in addition to a margin of 0.25% to 1.25% (Base Rate Loans), or (b) the LIBOR rate plus a margin of 1.25% to 2.25% (LIBOR Loans). Swingline loans bear interest at a rate per annum equal to the Base Rate plus a margin of 0.25% to 1.25% or such other rate agreed to between the Swingline lender and us. Designated currency tranche revolving credit loans bear interest at a rate per annum equal to the LIBOR rate plus a margin of 1.25% to 2.25%. The exact amount of any margin depends on the nature of the loan and our leverage ratio at the time of the borrowing. We also pay a quarterly commitment fee on the unused portion of the revolving credit facility from 0.20% to 0.35% per annum, depending on our leverage ratio. At March 31, 2012, the commitment fee was 0.35%. Under the credit facility, we have the ability to choose either Base Rate Loans or LIBOR Loans. Base rate borrowings mature in February 2017. LIBOR Loans can be one, two, three or six month maturities (or, if agreed to by the applicable lenders, nine or twelve months), and we have the ability to extend the maturity of these loans by rolling them at their maturity into new loans with the same or longer maturities. We evaluate the classification of our debt based on the maturity of individual borrowings and any roll-over of borrowings subsequent to the balance sheet date, but prior to issuance of the consolidated financial statements. Deferred financing costs In connection with our credit facility entered into in February 2012, we paid $2.4 million of financing costs, which is being amortized over the term of the new facility. As of March 31, 2012 and December 31, 2011, deferred financing costs totaling $3.0 million and $0.8 million, respectively, are included in other assets on the consolidated balance sheet.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References + Details

Commitments And Contingencies

3 Months Ended

Mar. 31, 2012

Commitments And Contingencies [Abstract]

Commitments And Contingencies

8. Commitments and contingencies

Leases

We lease our headquarters facility under a 15-year lease agreement which was entered into in October 2008, and has two five-year renewal options. The annual base rent of the lease is $3.6 million payable in equal monthly installments. The base rent escalates annually at a rate equal to the change in the consumer price index, as defined in the agreement, but not to exceed 5.5% in any year. In addition, under the terms of the lease, the lessor will reimburse us an aggregate amount of $4.0 million for leasehold improvements, which will be recorded as a reduction to rent expense ratably over the term of the lease. Rent expense was reduced by $66,700 related to this lease provision during each of the three month periods ended March 31, 2012 and 2011, respectively. The $4.0 million leasehold improvement allowance has been included in the table of operating lease commitments below as a reduction in our lease commitments ratably over the then remaining life of the lease from October 2008. The timing of the reimbursements for the actual leasehold improvements may vary from the amount reflected in the table below.

Additionally, we have subleased a portion of our facilities under various agreements extending through 2014. Under these agreements, rent expense was reduced by $0.1 million for each of the three month periods ended March 31, 2012 and 2011, respectively. The operating lease commitments in the table below have been reduced by minimum aggregate sublease commitments of $0.3 million for each of 2012 and 2013, respectively; the amount in 2014 is immaterial. No minimum aggregate sublease commitments exist after 2014. We have also received, and expect to receive through 2016, quarterly South Carolina state incentive payments as a result of locating our headquarters facility in Berkeley County, South Carolina. These amounts are recorded as a reduction of rent expense and were $0.5 million and $0.7 million for the three months ended March 31, 2012 and 2011, respectively. Total rent expense was $4.8 million and $3.9 million for the three months ended March 31, 2012 and 2011, respectively.

Additionally, we lease various office space and equipment under operating leases. We also have various non-cancelable capital leases for computer equipment and furniture that are not significant.

As of March 31, 2012, the future minimum lease commitments related to lease agreements, net of related sublease commitments and lease incentives, were as follows:


Year ending December 31, (in thousands)	Operating leases
2012 – remaining	$	4,830
2013		5,506
2014		5,467
2015		5,025
2016		4,236
Thereafter		33,277

Total minimum lease payments	$	58,341

Other commitments

We utilize third-party relationships in conjunction with our products, with contractual arrangements varying in length from one to three years. In certain cases, these arrangements require a minimum annual purchase commitment. As of March 31, 2012, the remaining aggregate minimum purchase commitment under these arrangements is approximately $6.8 million through 2013. We incurred expense under these arrangements of $1.6 million and $1.7 million for the three months ended March 31, 2012 and 2011, respectively.

Legal contingencies

We are subject to legal proceedings and claims that arise in the ordinary course of business. We record an accrual for a contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. We do not believe the amount of potential liability with respect to these actions will have a material adverse effect upon our consolidated financial position, results of operations or cash flows.

- Definition

The entire disclosure for commitments and contingencies.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 14
-Paragraph 3
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 9, 10, 11, 12
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.25)
-URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 450
-SubTopic 20
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6952336&loc=d3e14435-108349

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 460
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=6398077&loc=d3e12565-110249

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 440
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6394976&loc=d3e25287-109308

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 20
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6449706&loc=d3e16207-108621

+ Details

Income Taxes

3 Months Ended

Mar. 31, 2012

Income Taxes [Abstract]

Income Taxes

9. Income taxes

We calculated the provision for income taxes for the three months ended March 31, 2012 using the 2012 projected annual effective tax rate of 42.6%, which excludes period-specific items. Our effective tax rate, including the effects of period-specific events, was as follows:


	Three months ended March 31,
	2012			2011
Effective tax rate		42.5	%		26.2	%

There were no material period-specific items recorded in the three months ended March 31, 2012. Period-specific items recorded in the three months ended March 31, 2011 included a decrease of $1.0 million in the valuation allowance for certain state net operating loss carryforwards, which reduced income tax expense. The increase in our effective tax rate during the three months ended March 31, 2012 compared the same period in 2011 was a result of a decrease in the availability of research and development tax credits and because certain acquisition-related costs incurred in 2012 are non-deductible.

We have deferred tax assets for, among other items, federal net operating loss carryforwards, state net operating loss carryforwards, and state tax credits. A portion of the state net operating loss carryforwards and state tax credits have a valuation reserve due to the uncertainty of realizing such carryforwards and credits in the future. Additionally, we have a valuation allowance for certain state deferred tax assets.

We recorded net excess tax benefits on stock option and stock appreciation right exercises and restricted stock vesting of $0.3 million and $0.2 million in stockholders' equity during the three months ended March 31, 2012 and 2011, respectively.

The total amount of unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate, was $1.8 million at March 31, 2012. We recognize accrued interest and penalties, if any, related to unrecognized tax benefits as a component of income tax expense. The total amount of accrued interest and penalties was not material to the consolidated balance sheet as of March 31, 2012 or December 31, 2011, or to the consolidated statements of comprehensive income for the three months ended March 31, 2012 or 2011.

We have taken positions in certain taxing jurisdictions related to state nexus issues for which it is reasonably possible that the total amounts of unrecognized tax benefits might decrease within the next twelve months. This possible decrease could result from the finalization of state income tax reviews and the expiration of statutes of limitations. The reasonably possible decrease was not material at March 31, 2012.

It continues to be our intention to indefinitely reinvest undistributed foreign earnings. Accordingly, no deferred tax liability has been recorded in connection with the undistributed foreign earnings. It is not practicable for us to determine the amount of the unrecognized deferred tax liability for temporary differences related to investments in foreign subsidiaries.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Paragraph h
-Article 4

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 136, 172
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 43, 44, 45, 46, 47, 48, 49
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 15
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32639-109319

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(h))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32537-109319

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32559-109319

+ Details

Stock-Based Compensation

3 Months Ended

Mar. 31, 2012

Stock-Based Compensation [Abstract]

Stock-Based Compensation

10. Stock-based compensation

During the three months ended March 31, 2012, we issued 1,962 shares of restricted stock with an aggregate grant date fair value of approximately $64,000. No stock options, stock appreciation rights or performance-based restricted stock units were issued in the three months ended March 31, 2012.

Stock-based compensation expense is allocated to expense categories on the consolidated statements of comprehensive income based on where the associated employee's compensation is recorded. The following table summarizes stock-based compensation expense for the three months ended March 31, 2012 and 2011.


	Three months ended March 31,
(in thousands)	2012		2011
Included in cost of revenue:
Cost of subscriptions	$	181	$	102
Cost of services		492		457
Cost of maintenance		111		242

Total included in cost of revenue		784		801
Included in operating expenses:
Sales and marketing		417		357
Research and development		651		843
General and administrative		1,984		1,795

Total included in operating expenses		3,052		2,995

Total	$	3,836	$	3,796

- Definition

The entire disclosure for compensation-related costs for equity-based compensation, which may include disclosure of policies, compensation plan details, allocation of equity compensation, incentive distributions, equity-based arrangements to obtain goods and services, deferred compensation arrangements, employee stock ownership plan details and employee stock purchase plan details.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 123R
-Paragraph 64, 65, A240
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Statement of Position (SOP)
-Number 93-6
-Paragraph 53
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 14

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 50
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6406099&loc=d3e25284-112666

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5047-113901

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5070-113901

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5444-113901

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 40
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6418621&loc=d3e17540-113929

+ Details

Stockholders' Equity	3 Months Ended
Stockholders' Equity	Mar. 31, 2012
Stockholders' Equity [Abstract]
Stockholders' Equity	11. Stockholders' equity Dividends In February 2012, our Board of Directors approved an annual dividend of $0.48 per share and declared its first quarter dividend of $0.12 per share, which was paid on March 15, 2012 to stockholders of record on March 5, 2012. In May 2012, our Board of Directors declared a second quarter dividend of $0.12 per share payable on June 15, 2012 to stockholders of record on May 25, 2012.

- Definition

The entire disclosure for shareholders' equity, comprised of portions attributable to the parent entity and noncontrolling interest, if any, including other comprehensive income (as applicable). Including, but not limited to: (1) balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings; (2) accumulated balance for each classification of other comprehensive income and total amount of comprehensive income; (3) amount and nature of changes in separate accounts, including the number of shares authorized and outstanding, number of shares issued upon exercise and conversion, and for other comprehensive income, the adjustments for reclassifications to net income; (4) rights and privileges of each class of stock authorized; (5) basis of treasury stock, if other than cost, and amounts paid and accounting treatment for treasury stock purchased significantly in excess of market; (6) dividends paid or payable per share and in the aggregate for each class of stock for each period presented; (7) dividend restrictions and accumulated preferred dividends in arrears (in aggregate and per share amount); (8) retained earnings appropriations or restrictions, such as dividend restrictions; (9) impact of change in accounting principle, initial adoption of new accounting principle and correction of an error in previously issued financial statements; (10) shares held in trust for Employee Stock Ownership Plan (ESOP); (11) deferred compensation related to issuance of capital stock; (12) note received for issuance of stock; (13) unamortized discount on shares; (14) description, terms, and number of warrants or rights outstanding; (15) shares under subscription and subscription receivables, effective date of new retained earnings after quasi-reorganization and deficit eliminated by quasi-reorganization and, for a period of at least ten years after the effective date, the point in time from which the new retained dates; and (16) retroactive effective of subsequent change in capital structure.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 12
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph d

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 43
-Chapter 1
-Section B
-Paragraph 7, 11A
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 129
-Paragraph 2, 3, 4, 5, 6, 7, 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Article 4

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 29, 30, 31
-Article 5

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section E

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section C

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.3-04)
-URI http://asc.fasb.org/extlink&oid=6959260&loc=d3e187085-122770

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21463-112644

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Name Accounting Standards Codification
-Glossary Preferred Stock
-URI http://asc.fasb.org/extlink&oid=6521494

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+ Details

Segment Information

3 Months Ended

Mar. 31, 2012

Segment Information [Abstract]

Segment Information

12. Segment information

As of March 31, 2012, our reportable segments were as follows: the ECBU, the GMBU, the IBU, and Target Analytics. Following is a description of each reportable segment:

•

The ECBU is focused on marketing, sales, delivery and support to large and/or strategic, specifically identified named prospects and customers in North America.

•

The GMBU is focused on marketing, sales, delivery and support to all emerging and mid-sized prospects and customers in North America that are not specifically identified as ECBU prospects and customers.

•

The IBU is focused on marketing, sales, delivery and support to all prospects and customers outside of North America.

•

Target Analytics is focused on marketing, sales and delivery of analytics services to all prospects and customers in North America.

Our chief operating decision maker is our chief executive officer, or CEO. The CEO reviews financial information presented on an operating segment basis for the purposes of making certain operating decisions and assessing financial performance. The CEO uses internal financial reports that provide segment revenues and operating income, excluding stock-based compensation expense, amortization expense, depreciation expense, research and development expense and certain corporate sales, marketing, general and administrative expenses. The CEO believes that the exclusion of these costs allows for a better understanding of the operating performance of the operating units and management of other operating expenses and cash needs. The CEO does not review any segment balance sheet information.

We have recast our segment disclosures for the three months ended March 31, 2011 to present the reportable segments on a consistent basis with the current year. Summarized reportable segment financial results for the three months ended March 31, 2012 and 2011 were as follows:


(in thousands)	Three months ended March 31,
	2012		2011
Revenue by segment:
ECBU	$	33,841	$	29,192
GMBU		43,831		41,811
IBU		8,670		7,307
Target Analytics		8,364		8,249
Other(1)		-		69

Total revenue	$	94,706	$	86,628

Segment operating income⁽²⁾:
ECBU		14,901		11,755
GMBU		25,195		23,492
IBU		852		1,556
Target Analytics		3,275		3,652
Other⁽¹⁾		240		182

		44,463		40,637
Less:
Corporate unallocated costs⁽³⁾		33,399		25,177
Stock based compensation costs		3,836		3,796
Amortization expense		1,976		1,856
Interest expense (income), net		144		(9)
Other expense (income), net		308		(69)

Income before provision for income taxes	$	4,800	$	9,886

(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.

(3)	Corporate costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 131
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

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+ Details

Revision Of Prior Period Financial Statements

3 Months Ended

Mar. 31, 2012

Revision Of Prior Period Financial Statements [Abstract]

Revision Of Prior Period Financial Statements

13. Revision of prior period financial statements

As previously disclosed in our Annual Report on Form 10-K for the period ended December 31, 2011, we identified prior period errors related principally to revenue recognition, accounting for income taxes and the capitalization of software development costs during the three months ended December 31, 2011. These errors impacted reporting periods beginning in the year ended December 31, 2006 and subsequent periods through September 30, 2011.

We concluded these errors were not material individually or in the aggregate to any of the prior reporting periods, and therefore, amendments of previously filed reports were not required. However, the cumulative error would have been material in the year ended December 31, 2011, if the entire correction was recorded in the fourth quarter of 2011. As such, the revisions for these corrections to the applicable prior periods are reflected in the financial information herein and will be reflected in future filings containing such financial information. In addition to recording these correcting adjustments, we recorded other adjustments to prior period amounts to correct other immaterial out-of-period adjustments, including those that had been previously disclosed. The consolidated statement of stockholders' equity was revised to reflect the cumulative effect of these adjustments resulting in a decrease to additional paid-in capital of $0.1 million, a decrease to accumulated other comprehensive income of $0.3 million and a decrease to retained earnings of $6.2 million as of December 31, 2010.

The prior period financial statements included in this filing have been revised to reflect the corrections of these errors, the effects of which have been provided in summarized format below.

Revised consolidated statements of comprehensive income amounts


	Three months ended March 31, 2011
(in millions, except share and per share amounts)	As previously reported		Adjustment		As revised
Revenue
License fees	$	4.6	$	-	$	4.6
Subscriptions		25.5		(1.6)		23.9
Services		24.0		1.0		25.0
Maintenance		31.8		-		31.8
Other revenue		1.3		-		1.3

Total revenue		87.2		(0.6)		86.6
Cost of revenue
Cost of services		19.0		(0.1)		18.9

Total cost of revenue		36.2		(0.1)		36.1

Gross profit		51.0		(0.5)		50.5

Operating expenses
Sales and marketing		19.3		-		19.3
Research and development		12.0		-		12.0

Total operating expenses		40.7		-		40.7

Income from operations		10.3		(0.5)		9.8

Income before provision for income taxes		10.4		(0.5)		9.9
Income tax provision		2.8		(0.2)		2.6

Net income		7.6		(0.3)		7.3

Earnings per share
Basic	$	0.17	$	-	$	0.17
Diluted	$	0.17	$	-	$	0.17

Other comprehensive income
Foreign currency translation adjustment		-		0.3		0.3

Comprehensive income		7.6		-		7.6

Revised consolidated statements of cash flow amounts


	Three months ended March 31, 2011
(in millions)	As previously reported		Adjustment		As revised
Net income	$	7.6	$	(0.3)	$	7.3
Adjustments to reconcile net income to net cash provided by operating activities:
Deferred taxes		0.4		0.7		1.1
Gain on sale of assets		-		(0.5)		(0.5)
Other non-cash adjustments		(0.6)		0.6		-
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets		7.2		(0.3)		6.9
Trade accounts payable		(1.6)		(0.1)		(1.7)
Accrued expenses and other current liabilities		(6.4)		(0.7)		(7.1)
Deferred revenue		(7.0)		0.6		(6.4)
Net cash provided by operating activities		17.5		-		17.5
Net cash used in investing activities		(16.9)		-		(16.9)
Net cash used in financing activities		(4.8)		-		(4.8)

- Definition

The entire disclosure for reporting accounting changes and error corrections. It includes the conveyance of information necessary for a user of the Company's financial information to understand all aspects and required disclosure information concerning all changes and error corrections reported in the Company's financial statements for the period.

+ References + Details

Subsequent Events	3 Months Ended
Subsequent Events	Mar. 31, 2012
Subsequent Events [Abstract]
Subsequent Events	14. Subsequent events Convio acquisition On May 4, 2012, we completed the acquisition of Convio, Inc. (Convio) pursuant to the Agreement and Plan of Merger dated January 16, 2012. Convio is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to more effectively raise funds, advocate for change and cultivate relationships. The acquisition of Convio expands our subscription and online offerings and accelerates our evolution to a subscription-based revenue model. We acquired Convio through a tender offer paying $16.00 per share for a total of approximately $308.0 million in cash consideration to close the tender offer. Additionally, we are obligated to pay additional consideration of approximately $17.0 million for shares of Convio common stock that were not previously tendered, and vested, unexercised options to purchase Convio common stock. We also paid approximately $9.7 million in third-party fees associated with consummation of the acquisition. As a result of the acquisition, Convio has become a wholly-owned subsidiary of ours. We will include the operating results of Convio in our consolidated financial statements from the date of acquisition. During the three months ended March 31, 2012, we incurred $2.2 million of acquisition-related costs associated with the acquisition of Convio which were recorded in general and administrative expense. The initial accounting for this acquisition is not complete pending detailed analyses of the facts and circumstances that existed as of the acquisition date. We financed the acquisition of Convio through cash on hand and borrowings of $295.0 million under our credit facility that we amended in February 2012. In connection with closing the Convio acquisition, we designated Convio as a material domestic subsidiary under our credit facility. As a material domestic subsidiary, Convio guarantees amounts outstanding under the credit facility and pledges certain stock of its subsidiaries.

Summary Of Significant Accounting Policies (Policy)

3 Months Ended

Mar. 31, 2012

Summary Of Significant Accounting Policies [Abstract]

Unaudited Interim Consolidated Financial Statements

Unaudited interim consolidated financial statements

Basis Of Consolidation

Basis of consolidation

Use Of Estimates

Use of estimates

Revenue Recognition

Revenue recognition

License fees

We recognize revenue from the sale of perpetual software license rights when all of the following conditions are met:

•

Persuasive evidence of an arrangement exists;

•

The product has been delivered;

•

The fee is fixed or determinable; and

•

Collection of the resulting receivable is probable.

Subscriptions

Services

Maintenance

Deferred revenue

To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.

Goodwill

Goodwill

The change in goodwill for each reportable segment during the three months ended March 31, 2012 consisted of the following:


(in thousands)	ECBU		GMBU		IBU		Target Analytics		Other		Total
Balance at December 31, 2011	$	23,023	$	26,437	$	5,389	$	33,177	$	2,096	$	90,122
Effect of foreign currency translation		-		-		94		-		-		94

Balance at March 31, 2012	$	23,023	$	26,437	$	5,483	$	33,177	$	2,096	$	90,216

Amortization Expense

Amortization expense


	Three months ended March 31,
(in thousands)	2012		2011
Included in cost of revenue:
Cost of license fees	$	123	$	165
Cost of subscriptions		982		801
Cost of services		411		387
Cost of maintenance		244		252
Cost of other revenue		19		18

Total included in cost of revenue		1,779		1,623
Included in operating expenses		197		233

Total	$	1,976	$	1,856

- Definition

Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting. The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 140
-Paragraph 46
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 2-6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 14, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Principles Board Opinion (APB)
-Number 18
-Paragraph 5, 6, 16-19
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Principles Board Opinion (APB)
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-Subparagraph a(2)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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Reference 8: http://www.xbrl.org/2003/role/presentationRef
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Reference 10: http://www.xbrl.org/2003/role/presentationRef
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+ Details

- Definition

Disclosure of accounting policy for revenue recognition. If the entity has different policies for different types of revenue transactions, the policy for each material type of transaction is generally disclosed. If a sales transaction has multiple element arrangements (for example, delivery of multiple products, services or the rights to use assets) the disclosure may indicate the accounting policy for each unit of accounting as well as how units of accounting are determined and valued. The disclosure may encompass important judgment as to appropriateness of principles related to recognition of revenue. The disclosure also may indicate the entity's treatment of any unearned or deferred revenue that arises from the transaction.

+ References + Details

Summary Of Significant Accounting Policies (Tables)

3 Months Ended

Mar. 31, 2012

Summary Of Significant Accounting Policies [Abstract]

Change In Goodwill By Reportable Segment


(in thousands)	ECBU		GMBU		IBU		Target Analytics		Other		Total
Balance at December 31, 2011	$	23,023	$	26,437	$	5,389	$	33,177	$	2,096	$	90,122
Effect of foreign currency translation		-		-		94		-		-		94

Balance at March 31, 2012	$	23,023	$	26,437	$	5,483	$	33,177	$	2,096	$	90,216

Summary Of Amortization Expense


	Three months ended March 31,
(in thousands)	2012		2011
Included in cost of revenue:
Cost of license fees	$	123	$	165
Cost of subscriptions		982		801
Cost of services		411		387
Cost of maintenance		244		252
Cost of other revenue		19		18

Total included in cost of revenue		1,779		1,623
Included in operating expenses		197		233

Total	$	1,976	$	1,856

- Definition

Tabular disclosure of goodwill by reportable segment and in total. Disclosure details may include, but are not limited to, the carrying amount of goodwill, goodwill acquired during the year, goodwill impairment losses recognized, goodwill written-off due to the sale of a business unit, goodwill not yet allocated, and any other changes to goodwill.

+ References + Details

Earnings Per Share (Tables)

3 Months Ended

Mar. 31, 2012

Earnings Per Share [Abstract]

Computation Of Basic And Diluted Earnings Per Share


	Three months ended March 31,
(in thousands, except share and per share amounts)	2012		2011
Numerator:
Net income, as reported	$	2,759	$	7,293
Denominator:
Weighted average common shares		43,944,459		43,352,216
Add effect of dilutive securities:
Employee equity-based compensation		668,797		564,441
Weighted average common shares assuming dilution		44,613,256		43,916,657

Earnings per share:
Basic	$	0.06	$	0.17
Diluted	$	0.06	$	0.17

Anti-Dilutive Securities


	Three months ended March 31,
	2012		2011
Shares excluded from calculations of diluted EPS		114,563		339,263

Prepaid Expenses And Other Current Assets (Tables)

3 Months Ended

Mar. 31, 2012

Prepaid Expenses And Other Current Assets [Abstract]

Components Of Prepaid Expenses And Other Currents Assets


(in thousands)	March 31, 2012		December 31, 2011
Deferred sales commissions	$	16,746	$	16,452
Prepaid software maintenance and royalties		5,654		7,007
Deferred professional services costs		3,423		3,098
Taxes, prepaid and receivable		2,364		343
Other		4,214		4,116

Total prepaid expenses and other current assets	$	32,401	$	31,016

Accrued Expenses And Other Current Liabilities (Tables)

3 Months Ended

Mar. 31, 2012

Accrued Expenses And Other Current Liabilities [Abstract]

Components Of Accrued Expenses And Other Current Liabilities


(in thousands)	March 31, 2012		December 31, 2011
Taxes payable	$	5,286	$	4,384
Accrued commissions and salaries		5,020		6,475
Accrued bonuses		4,264		9,832
Customer credit balances		3,965		3,762
Accrued accounting and legal fees		2,905		1,490
Accrued royalties		1,274		1,418
Accrued health care costs		1,061		996
Other		4,065		4,350

Total accrued expenses and other current liabilities	$	27,840	$	32,707

Commitments And Contingencies (Tables)

3 Months Ended

Mar. 31, 2012

Commitments And Contingencies [Abstract]

Future Minimum Lease Commitments Related To Operating Leases


Year ending December 31, (in thousands)	Operating leases
2012 – remaining	$	4,830
2013		5,506
2014		5,467
2015		5,025
2016		4,236
Thereafter		33,277

Total minimum lease payments	$	58,341

Income Taxes (Tables)

3 Months Ended

Mar. 31, 2012

Income Taxes [Abstract]

Schedule Of Effective Income Tax Rate


	Three months ended March 31,
	2012			2011
Effective tax rate		42.5	%		26.2	%

Stock-Based Compensation (Tables)

3 Months Ended

Mar. 31, 2012

Stock-Based Compensation [Abstract]

Summary Of Stock-Based Compensation Expense


	Three months ended March 31,
(in thousands)	2012		2011
Included in cost of revenue:
Cost of subscriptions	$	181	$	102
Cost of services		492		457
Cost of maintenance		111		242

Total included in cost of revenue		784		801
Included in operating expenses:
Sales and marketing		417		357
Research and development		651		843
General and administrative		1,984		1,795

Total included in operating expenses		3,052		2,995

Total	$	3,836	$	3,796

Segment Information (Tables)

3 Months Ended

Mar. 31, 2012

Segment Information [Abstract]

Reportable Segment Financial Results


(in thousands)	Three months ended March 31,
	2012		2011
Revenue by segment:
ECBU	$	33,841	$	29,192
GMBU		43,831		41,811
IBU		8,670		7,307
Target Analytics		8,364		8,249
Other(1)		-		69

Total revenue	$	94,706	$	86,628

Segment operating income⁽²⁾:
ECBU		14,901		11,755
GMBU		25,195		23,492
IBU		852		1,556
Target Analytics		3,275		3,652
Other⁽¹⁾		240		182

		44,463		40,637
Less:
Corporate unallocated costs⁽³⁾		33,399		25,177
Stock based compensation costs		3,836		3,796
Amortization expense		1,976		1,856
Interest expense (income), net		144		(9)
Other expense (income), net		308		(69)

Income before provision for income taxes	$	4,800	$	9,886

(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.

(3)	Corporate costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References + Details

Revision Of Prior Period Financial Statements (Tables)

3 Months Ended

Mar. 31, 2012

Revision Of Prior Period Financial Statements [Abstract]

Revised Consolidated Statements Of Comprehensive Income Amounts


	Three months ended March 31, 2011
(in millions, except share and per share amounts)	As previously reported		Adjustment		As revised
Revenue
License fees	$	4.6	$	-	$	4.6
Subscriptions		25.5		(1.6)		23.9
Services		24.0		1.0		25.0
Maintenance		31.8		-		31.8
Other revenue		1.3		-		1.3

Total revenue		87.2		(0.6)		86.6
Cost of revenue
Cost of services		19.0		(0.1)		18.9

Total cost of revenue		36.2		(0.1)		36.1

Gross profit		51.0		(0.5)		50.5

Operating expenses
Sales and marketing		19.3		-		19.3
Research and development		12.0		-		12.0

Total operating expenses		40.7		-		40.7

Income from operations		10.3		(0.5)		9.8

Income before provision for income taxes		10.4		(0.5)		9.9
Income tax provision		2.8		(0.2)		2.6

Net income		7.6		(0.3)		7.3

Earnings per share
Basic	$	0.17	$	-	$	0.17
Diluted	$	0.17	$	-	$	0.17

Other comprehensive income
Foreign currency translation adjustment		-		0.3		0.3

Comprehensive income		7.6		-		7.6

Revised Consolidated Statements Of Cash Flow Amounts


	Three months ended March 31, 2011
(in millions)	As previously reported		Adjustment		As revised
Net income	$	7.6	$	(0.3)	$	7.3
Adjustments to reconcile net income to net cash provided by operating activities:
Deferred taxes		0.4		0.7		1.1
Gain on sale of assets		-		(0.5)		(0.5)
Other non-cash adjustments		(0.6)		0.6		-
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets		7.2		(0.3)		6.9
Trade accounts payable		(1.6)		(0.1)		(1.7)
Accrued expenses and other current liabilities		(6.4)		(0.7)		(7.1)
Deferred revenue		(7.0)		0.6		(6.4)
Net cash provided by operating activities		17.5		-		17.5
Net cash used in investing activities		(16.9)		-		(16.9)
Net cash used in financing activities		(4.8)		-		(4.8)

Organization (Details)	3 Months Ended
Organization (Details)	Mar. 31, 2012
Organization [Abstract]
Number of active customers distributed across verticals	26,000

Summary Of Significant Accounting Policies (Narrative) (Details)	3 Months Ended
	Mar. 31, 2012 d yr
Significant Accounting Policies [Line Items]
Contract term (in year) of the maintenance services \| yr	1
Minimum [Member]
Significant Accounting Policies [Line Items]
Recognition period (in years) of revenue from hosted applications	one
Maximum [Member]
Significant Accounting Policies [Line Items]
Recognition period (in years) of revenue from hosted services	three
Number of days to exceed for customary payment terms \| d	90
Recognition period (in years) of revenue from hosted applications	three

Summary Of Significant Accounting Policies (Change In Goodwill By Reportable Segment) (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2012 USD ($)
Goodwill [Line Items]
Balance at December 31, 2011	$ 90,122
Effect of foreign currency translation	94
Balance at March 31, 2012	90,216
ECBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	23,023
Effect of foreign currency translation
Balance at March 31, 2012	23,023
GMBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	26,437
Effect of foreign currency translation
Balance at March 31, 2012	26,437
IBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	5,389
Effect of foreign currency translation	94
Balance at March 31, 2012	5,483
Target Analytics [Member]
Goodwill [Line Items]
Balance at December 31, 2011	33,177
Effect of foreign currency translation
Balance at March 31, 2012	33,177
Other [Member]
Goodwill [Line Items]
Balance at December 31, 2011	2,096
Effect of foreign currency translation
Balance at March 31, 2012	$ 2,096

- Definition

Carrying amount as of the balance sheet date, which is the cumulative amount paid and (if applicable) the fair value of any noncontrolling interest in the acquiree, adjusted for any amortization recognized prior to the adoption of any changes in generally accepted accounting principles (as applicable) and for any impairment charges, in excess of the fair value of net assets acquired in one or more business combination transactions.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 45
-Subparagraph e
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
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Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Name Statement of Financial Accounting Standard (FAS)
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

- Definition

The increase (decrease) in the recorded value of goodwill for foreign currency translation adjustments and purchase accounting adjustments needed to revise the carrying amount of goodwill to fair value.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Subparagraph e
-Paragraph 45
-Clause 6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Summary Of Significant Accounting Policies (Summary Of Amortization Expense) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 1,976	$ 1,856
Cost Of License Fees [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	123	165
Cost Of Subscriptions [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	982	801
Cost Of Services [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	411	387
Cost Of Maintenance [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	244	252
Cost Of Other Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	19	18
Total Included In Cost Of Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	1,779	1,623
Included In Operating Expenses [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 197	$ 233

Business Combinations (Details) - USD ($) $ in Thousands	3 Months Ended
Business Combinations (Details) - USD ($) $ in Thousands	Mar. 31, 2012	Mar. 31, 2011	Feb. 28, 2011
Business Acquisition [Line Items]
Date of acquisition	May 4, 2012
Total cash consideration paid for the acquisitions	$ 308,000
Total revenue	94,706	$ 86,628
Total cost of revenue	$ 41,075	$ 36,141
PIDI [Member]
Business Acquisition [Line Items]
Date of acquisition	February 2011
Total cash consideration paid for the acquisitions			$ 16,600
Potential maximum payment of additional cash consideration	$ 2,500
Liability recognized for the estimated contingent consideration	1,400
Change in estimated fair value of contingent consideration liability	$ 600

- Definition

Month, date and year in which the acquirer obtains control of the acquiree.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Publisher FASB
-Name Accounting Standards Codification
-Glossary Acquisition Date
-URI http://asc.fasb.org/extlink&oid=6919109

+ Details

Earnings Per Share (Computation Of Basic And Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Earnings Per Share [Abstract]
Net income, as reported	$ 2,759	$ 7,293	$ 33,220
Weighted average common shares	43,944,459	43,352,216
Employee equity-based compensation	668,797	564,441
Weighted average common shares assuming dilution	44,613,256	43,916,657
Basic	$ 0.06	$ 0.17
Diluted	$ 0.06	$ 0.17

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 36, 37, 38
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
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Reference 4: http://www.xbrl.org/2003/role/presentationRef
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+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 87-21
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-Name Accounting Research Bulletin (ARB)
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-Subparagraph a
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
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Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.18)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.19)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e565-108580

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.22)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph A7
-Appendix A

+ Details

- Definition

The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.

+ References + Details

- Definition

Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 40
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=6920599&loc=d3e1448-109256

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Weighted-Average Number of Common Shares Outstanding
-URI http://asc.fasb.org/extlink&oid=6528421

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Earnings Per Share (Anti-Dilutive Securities) (Details) - shares	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Earnings Per Share [Abstract]
Shares excluded from calculations of diluted EPS	114,563	339,263

- Definition

Securities (including those issuable pursuant to contingent stock agreements) that could potentially dilute basic earnings per share (EPS) or earnings per unit (EPU) in the future that were not included in the computation of diluted EPS or EPU because to do so would increase EPS or EPU amounts or decrease loss per share or unit amounts for the period presented.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 13, 14
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 40
-Subparagraph c
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Diluted Earnings Per Share
-URI http://asc.fasb.org/extlink&oid=6510752

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Contingent Stock Agreement
-URI http://asc.fasb.org/extlink&oid=6508534

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Antidilution
-URI http://asc.fasb.org/extlink&oid=6505113

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Prepaid Expenses And Other Current Assets (Components Of Prepaid Expenses And Other Currents Assets) (Details) - USD ($) $ in Thousands	Mar. 31, 2012	Dec. 31, 2011
Prepaid Expenses And Other Current Assets [Abstract]
Deferred sales commissions	$ 16,746	$ 16,452
Prepaid software maintenance and royalties	5,654	7,007
Deferred professional services costs	3,423	3,098
Taxes, prepaid and receivable	2,364	343
Other	4,214	4,116
Total prepaid expenses and other current assets	$ 32,401	$ 31,016

Accrued Expenses And Other Current Liabilities (Components Of Accrued Expenses And Other Current Liabilities) (Details) - USD ($) $ in Thousands	Mar. 31, 2012	Dec. 31, 2011
Accrued Expenses And Other Current Liabilities [Abstract]
Taxes payable	$ 5,286	$ 4,384
Accrued commissions and salaries	5,020	6,475
Accrued bonuses	4,264	9,832
Customer credit balances	3,965	3,762
Accrued accounting and legal fees	2,905	1,490
Accrued royalties	1,274	1,418
Accrued health care costs	1,061	996
Other	4,065	4,350
Total accrued expenses and other current liabilities	$ 27,840	$ 32,707

Debt (Details) - USD ($) $ in Thousands	3 Months Ended
Debt (Details) - USD ($) $ in Thousands	Mar. 31, 2012	May 04, 2012	Dec. 31, 2011
Line of Credit Facility [Line Items]
Outstanding borrowings under the credit facility	$ 0	$ 295,000
Commitment fee on unused portion of revolving credit facility	0.35%
Maturity of base rate borrowings	February 2017
Payment of financing costs	$ 2,440
Deferred financing costs, total	$ 3,000		$ 800
Minimum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility	0.20%
Maximum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility	0.35%
Credit Facility [Member]
Line of Credit Facility [Line Items]
Revolving credit facility, maximum borrowing capacity	$ 325,000
Variable Rate Based On Federal Funds Rate Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	0.50%
Variable Rate One Month LIBOR Plus [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	1.00%
Variable Rate Based On LIBOR [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	0.25%
Variable Rate Based On LIBOR [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	2.25%
Swingline Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	0.25%
Swingline Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate	2.25%

Commitments And Contingencies (Narrative) (Details)	3 Months Ended
Commitments And Contingencies (Narrative) (Details)	Mar. 31, 2012 USD ($) yr	Mar. 31, 2011 USD ($)
Commitments and Contingencies [Line Items]
Lease agreement term (in years) \| yr	15
Annual base rent of lease	$ 3,600,000
Percentage of maximum change in base rent	5.50%
Reimbursable leasehold improvements	$ 4,000,000
Reduction in rent expense for sublease income	100,000
Total rent expense	$ 4,800,000	$ 3,900,000
Contractual arrangements length, minimum (in years) \| yr	1
Contractual arrangements length, maximum (in years) \| yr	3
Aggregate minimum purchase commitment for third-party relationships utilized with the Company's products	$ 6,800,000
Leasehold Improvements [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense for sublease income	66,700	66,700
Incurred Expense Under Contractual Arrangements [Member]
Commitments and Contingencies [Line Items]
Professional fees paid to third-party service providers	1,600,000	1,700,000
Incentive Payments [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense for sublease income	500,000	$ 700,000
Reduction Of Minimum Aggregate Sublease Commitments 2012 [Member] \| Minimum Aggregate Sublease Commitments [Member]
Commitments and Contingencies [Line Items]
Reduction in future commitments for sublease income	$ 300,000

Commitments And Contingencies (Future Minimum Lease Commitments Related To Lease Agreements, Net Of Related Sublease Commitments And Lease Incentives) (Details) $ in Thousands	Mar. 31, 2012 USD ($)
Commitments And Contingencies [Abstract]
2012, Operating leases	$ 4,830
2013, Operating leases	5,506
2014, Operating leases	5,467
2015, Operating leases	5,025
2016, Operating leases	4,236
Thereafter, Operating leases	33,277
Total minimum lease payments, Operating leases	$ 58,341

Income Taxes (Narrative) (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
Income Taxes (Narrative) (Details) - USD ($) $ in Thousands	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2012	Dec. 31, 2011
Projected annual effective tax rate	42.50%	26.20%
Decrease in deferred tax assets valuation allowance		$ 1,000
Net excess tax benefits on stockholder's equity	$ 310	$ 200		$ 193
Unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate	$ 1,800
Scenario, Forecast [Member]
Projected annual effective tax rate			42.60%

Income Taxes (Schedule Of Effective Income Tax Rate) (Details)	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Income Taxes [Abstract]
Effective tax rate	42.50%	26.20%

Stock-Based Compensation (Narrative) (Details)	3 Months Ended
Stock-Based Compensation (Narrative) (Details)	Mar. 31, 2012 USD ($) shares
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based awards issued during period, options	0
Restricted Stock Awards [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based awards issued during period, options	1,962
Grant date fair value of stock-based awards \| $	$ 64,000

Stock-Based Compensation (Summary Of Stock-Based Compensation Expense) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2012	Mar. 31, 2011
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 3,836	$ 3,796
Cost Of Subscriptions [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	181	102
Cost Of Services [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	492	457
Cost Of Maintenance [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	111	242
Total Included In Cost Of Revenue [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	784	801
Sales And Marketing [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	417	357
Research And Development [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	651	843
General And Administrative [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	1,984	1,795
Total Included In Operating Expenses [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 3,052	$ 2,995

Stockholders' Equity (Details) - $ / shares	1 Months Ended	3 Months Ended
Stockholders' Equity (Details) - $ / shares	Feb. 29, 2012	Mar. 31, 2012	Mar. 31, 2011
Stockholders' Equity [Abstract]
Dividend per Share	$ 0.48	$ 0.12	$ 0.12
Payable Date	Mar. 15, 2012	Jun. 15, 2012
Record Date	Mar. 05, 2012	May 25, 2012
Dividends payable per share	$ 0.12	$ 0.12

Segment Information (Reportable Segment Financial Results) (Details) - USD ($)
$ in Thousands

3 Months Ended

Mar. 31, 2012

Mar. 31, 2011

Segment Reporting Information [Line Items]

Total revenue

$ 94,706

$ 86,628

Total segment operating income

^[1]

44,463

40,637

Corporate unallocated costs

^[2]

33,399

25,177

Stock based compensation costs

3,836

3,796

Amortization expense

1,976

1,856

Interest expense (income), net

144

(9)

Other expense (income), net

308

(69)

Income before provision for income taxes

4,800

9,886

Enterprise Customer Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

33,841

29,192

Total segment operating income

^[1]

14,901

11,755

General Markets Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

43,831

41,811

Total segment operating income

^[1]

25,195

23,492

International Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

8,670

7,307

Total segment operating income

^[1]

852

1,556

Target Analytics [Member]

Segment Reporting Information [Line Items]

Total revenue

8,364

8,249

Total segment operating income

^[1]

3,275

3,652

Other Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

^[3]

Total segment operating income

^[1],[3]

$ 240

$ 182

[1]	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
[2]	Corporate costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.
[3]	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

Revision Of Prior Period Financial Statements (Narrative) (Details) - USD ($) $ in Thousands	Mar. 31, 2012	Dec. 31, 2011	Dec. 31, 2010
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Decreased to accumulated other comprehensive income	$ (869)	$ (1,148)
Adjustment [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Decrease to additional paid-in capital			$ 100
Decreased to accumulated other comprehensive income			300
Decrease to retained earnings			$ 6,200

- Definition

Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.

+ References

+ Details

Revision Of Prior Period Financial Statements (Revised Consolidated Statements Of Comprehensive Income Amounts) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Revenue
License fees	$ 7,168	$ 4,551
Subscriptions	28,062	23,917
Services	23,958	24,979
Maintenance	33,566	31,833
Other revenue	1,952	1,348
Total revenue	94,706	86,628
Cost of revenue
Cost of services	20,042	18,874
Total cost of revenue	41,075	36,141
Gross profit	53,631	50,487
Operating expenses
Sales and marketing	20,377	19,278
Research and development	13,304	11,966
Total operating expenses	48,379	40,679
Income from operations	5,252	9,808
Income before provision for income taxes	4,800	9,886
Income tax provision	2,041	2,593
Net income	$ 2,759	$ 7,293	$ 33,220
Earnings per share
Basic	$ 0.06	$ 0.17
Diluted	$ 0.06	$ 0.17
Other comprehensive income
Foreign currency translation adjustment	$ 279	$ 256
Comprehensive income	$ 3,038	7,549
As Previously Reported [Member]
Revenue
License fees		4,600
Subscriptions		25,500
Services		24,000
Maintenance		31,800
Other revenue		1,300
Total revenue		87,200
Cost of revenue
Cost of services		19,000
Total cost of revenue		36,200
Gross profit		51,000
Operating expenses
Sales and marketing		19,300
Research and development		12,000
Total operating expenses		40,700
Income from operations		10,300
Income before provision for income taxes		10,400
Income tax provision		2,800
Net income		$ 7,600
Earnings per share
Basic		$ 0.17
Diluted		$ 0.17
Other comprehensive income
Comprehensive income		$ 7,600
Adjustment [Member]
Revenue
Subscriptions		(1,600)
Services		1,000
Total revenue		(600)
Cost of revenue
Cost of services		(100)
Total cost of revenue		(100)
Gross profit		(500)
Operating expenses
Income from operations		(500)
Income before provision for income taxes		(500)
Income tax provision		(200)
Net income		(300)
Other comprehensive income
Foreign currency translation adjustment		$ 300

Revision Of Prior Period Financial Statements (Revised Consolidated Statements Of Cash Flow Amounts) (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2012	Mar. 31, 2011	Dec. 31, 2011
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income	$ 2,759	$ 7,293	$ 33,220
Adjustments to reconcile net income to net cash provided by operating activities:
Deferred taxes	967	1,076
Gain on sale of assets		(549)
Other non-cash adjustments	(555)	(12)
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets	(1,754)	6,889
Trade accounts payable	1,739	(1,677)
Accrued expenses and other current liabilities	(5,253)	(7,067)
Deferred revenue	(1,691)	(6,365)
Net cash provided by operating activities	3,985	17,511
Net cash used in investing activities	(6,297)	(16,948)
Net cash used in financing activities	$ (4,580)	(4,841)
As Previously Reported [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income		7,600
Adjustments to reconcile net income to net cash provided by operating activities:
Deferred taxes		400
Other non-cash adjustments		(600)
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets		7,200
Trade accounts payable		(1,600)
Accrued expenses and other current liabilities		(6,400)
Deferred revenue		(7,000)
Net cash provided by operating activities		17,500
Net cash used in investing activities		(16,900)
Net cash used in financing activities		(4,800)
Adjustment [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income		(300)
Adjustments to reconcile net income to net cash provided by operating activities:
Deferred taxes		700
Gain on sale of assets		(500)
Other non-cash adjustments		600
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets		(300)
Trade accounts payable		(100)
Accrued expenses and other current liabilities		(700)
Deferred revenue		$ 600

Subsequent Events (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended
	Mar. 31, 2012	May 04, 2012
Subsequent Events [Abstract]
Date of acquisition	May 4, 2012
Agreement and plan of merger date	January 16, 2012
Business acquisition through tender offering per share price	$ 16.00
Total cash consideration paid for the acquisitions	$ 308.0
Additional consideration for common stock	17.0
Third-party fees associated with acquisition	9.7
Acquisition-related costs	2.2
Outstanding borrowings under the credit facility	$ 0.0	$ 295.0

- Definition

The acquisition-date fair value of the equity interests of the acquirer, including the number of instruments or interests issued or issuable in consideration for the business combination.

+ References + Details

- Definition

Month, date and year in which the acquirer obtains control of the acquiree.

+ References

+ Details