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Document And Entity Information - shares	6 Months Ended
Document And Entity Information - shares	Jun. 30, 2012	Jul. 25, 2012
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2012
Document Fiscal Year Focus	2012
Document Fiscal Period Focus	Q2
Trading Symbol	blkb
Entity Registrant Name	BLACKBAUD INC
Entity Central Index Key	0001280058
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		45,181,811

Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Current assets:
Cash and cash equivalents	$ 21,192	$ 52,520
Donor restricted cash	18,314	40,205
Accounts receivable, net of allowance of $4,208 and $3,913 at June 30, 2012 and December 31, 2011, respectively	89,208	62,656
Prepaid expenses and other current assets	44,229	31,016
Deferred tax asset, current portion	1,959	1,551
Total current assets	174,902	187,948
Property and equipment, net	43,980	34,397
Deferred tax asset	774	29,376
Goodwill	262,568	90,122
Intangible assets, net	177,747	44,660
Other assets	8,458	6,087
Total assets	668,429	392,590
Current liabilities:
Trade accounts payable	17,594	13,464
Accrued expenses and other current liabilities	37,506	32,707
Donations payable	18,314	40,205
Debt, current portion	165,000	0
Deferred revenue, current portion	175,076	153,665
Total current liabilities	413,490	240,041
Long-term debt, net of current portion	94,600	0
Deferred tax liability	1,348	0
Deferred revenue, net of current portion	9,177	9,772
Other liabilities	3,137	2,775
Total liabilities	521,752	252,588
Commitments and contingencies (see Note 9)
Stockholders' equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
Common stock, $0.001 par value; 180,000,000 shares authorized, 54,240,408 and 53,959,532 shares issued at June 30, 2012 and December 31, 2011, respectively	54	54
Additional paid-in capital	194,254	175,401
Treasury stock, at cost; 9,065,862 and 9,019,824 shares at March 31, 2012 and December 31, 2011, respectively	(167,646)	(166,226)
Accumulated other comprehensive loss	(1,601)	(1,148)
Retained earnings	121,616	131,921
Total stockholders' equity	146,677	140,002
Total liabilities and stockholders' equity	$ 668,429	$ 392,590

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Statement of Financial Position [Abstract]
Accounts Receivable, allowance	$ 4,208	$ 3,913
Preferred stock, shares authorized	20,000,000	20,000,000
Preferred stock, shares outstanding	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	180,000,000	180,000,000
Common stock, shares issued	54,240,408	53,959,532
Treasury stock, shares	9,065,862	9,019,824

Consolidated Statements Of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Revenue
License fees	$ 4,521	$ 5,097	$ 11,689	$ 9,648
Subscriptions	37,923	25,885	65,985	49,802
Services	31,790	28,332	55,748	53,311
Maintenance	33,880	32,610	67,446	64,443
Other revenue	2,076	1,858	4,028	3,206
Total revenue	110,190	93,782	204,896	180,410
Cost of revenue
Cost of license fees	821	1,062	1,434	1,782
Cost of subscriptions	16,561	10,473	29,535	19,635
Cost of services	25,299	20,307	45,341	39,181
Cost of maintenance	6,178	6,035	12,155	12,286
Cost of other revenue	1,646	1,411	3,115	2,545
Total cost of revenue	50,505	39,288	91,580	75,429
Gross profit	59,685	54,494	113,316	104,981
Operating expenses
Sales and marketing	24,223	19,058	44,600	38,336
Research and development	14,856	11,527	28,160	23,493
General and administrative	21,753	9,176	36,254	18,378
Impairment of cost method investment	200	0	200	0
Amortization	530	246	727	479
Total operating expenses	61,562	40,007	109,941	80,686
Income (loss) from operations	(1,877)	14,487	3,375	24,295
Interest income	33	45	80	78
Interest expense	(1,462)	(60)	(1,653)	(84)
Other (expense) income, net	(140)	216	(448)	285
Income (loss) before provision for income taxes	(3,446)	14,688	1,354	24,574
Income tax provision (benefit)	(1,175)	5,326	866	7,919
Net income (loss)	$ (2,271)	$ 9,362	$ 488	$ 16,655
Earnings (loss) per share
Basic	$ (0.05)	$ 0.22	$ 0.01	$ 0.38
Diluted	$ (0.05)	$ 0.21	$ 0.01	$ 0.38
Common shares and equivalents outstanding
Basic weighted average shares	44,112,905	43,447,007	44,023,650	43,399,874
Diluted weighted average shares	44,112,905	44,098,046	44,659,678	44,004,712
Dividends per share	$ 0.12	$ 0.12	$ 0.24	$ 0.24
Other comprehensive income (loss)
Foreign currency translation adjustment	$ (168)	$ (87)	$ 111	$ 169
Unrealized gain (loss) on derivative instruments	(564)	0	(564)	0
Total other comprehensive income	(732)	(87)	(453)	169
Comprehensive income (loss)	$ (3,003)	$ 9,275	$ 35	$ 16,824

Consolidated Statements Of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011
Cash flows from operating activities
Net income	$ 488	$ 16,655
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	12,223	8,170
Provision for doubtful accounts and sales returns	2,511	2,366
Stock-based compensation expense	9,624	7,325
Excess tax benefits from stock based compensation	(340)	(226)
Deferred taxes	464	3,188
Impairment of cost method investment	200	0
Gain on sale of assets	0	(549)
Other non-cash adjustments	177	(68)
Changes in operating assets and liabilities, net of acquisition of businesses:
Accounts receivable	(16,135)	(10,580)
Prepaid expenses and other assets	(7,268)	3,602
Trade accounts payable	643	1,355
Accrued expenses and other liabilities	(4,692)	(2,132)
Donor restricted cash	21,868	5,540
Donations payable	(21,868)	(5,540)
Deferred revenue	13,054	9,246
Net cash provided by operating activities	10,949	38,352
Cash flows from investing activities
Purchase of property and equipment	(11,568)	(7,703)
Purchase of net assets of acquired companies, net of cash acquired	(280,095)	(16,475)
Capitalized software development costs	(235)	(506)
Proceeds from sale of assets	0	719
Net cash used in investing activities	(291,898)	(23,965)
Cash flows from financing activities
Proceeds from issuance of debt	312,000	0
Payments on debt	(52,400)	0
Payments of deferred financing costs	(2,440)	(767)
Proceeds from exercise of stock options	2,984	1,925
Excess tax benefits from stock based compensation	340	226
Dividend payments to stockholders	(10,830)	(10,686)
Payments on capital lease obligations	0	25
Net cash provided by (used in) financing activities	249,654	(9,327)
Effect of exchange rate on cash and cash equivalents	(33)	363
Net increase (decrease) in cash and cash equivalents	(31,328)	5,423
Cash and cash equivalents, beginning of period	52,520	28,004
Cash and cash equivalents, end of period	$ 21,192	$ 33,427

Consolidated Statements Of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-In Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive (Loss) Income [Member]	Retained Earnings [Member]
Balance, (in shares) at Dec. 31, 2010		53,316,280
Balance at Dec. 31, 2010	$ 116,469	$ 53	$ 158,372	$ (161,186)	$ (812)	$ 120,042
Net income	33,220					33,220
Payment of dividends	(21,429)					(21,429)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)		262,428
Exercise of stock options, stock appreciation rights and restricted stock units	2,041	$ 1	2,040
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights	(5,040)			(5,040)
Tax impact of exercise of equity-based compensation	193		193
Stock-based compensation	14,884		14,796			88
Restricted stock grants (in shares)		502,426
Restricted stock cancellations (in shares)		(121,602)
Other comprehensive loss	(336)				(336)
Balance, (in shares) at Dec. 31, 2011		53,959,532
Balance at Dec. 31, 2011	140,002	$ 54	175,401	(166,226)	(1,148)	131,921
Net income	488					488
Payment of dividends	(10,830)					(10,830)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)		294,570
Exercise of stock options, stock appreciation rights and restricted stock units	2,984		2,984
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights	(1,420)			(1,420)
Tax impact of exercise of equity-based compensation	340		340
Stock-based compensation	9,707		9,670			37
Equity-based awards assumed in business combination	5,859		5,859
Restricted stock grants (in shares)		50,868
Restricted stock cancellations (in shares)		(64,562)
Other comprehensive loss	(453)				(453)
Balance, (in shares) at Jun. 30, 2012		54,240,408
Balance at Jun. 30, 2012	$ 146,677	$ 54	$ 194,254	$ (167,646)	$ (1,601)	$ 121,616

Consolidated Statements Of Stockholders' Equity (Parenthetical) - shares	6 Months Ended	12 Months Ended
	Jun. 30, 2012	Dec. 31, 2011
Statement of Stockholders' Equity [Abstract]
Surrender of shares upon restricted stock vesting and exercise of stock appreciation rights	46,038	176,942

Organization	6 Months Ended
Organization	Jun. 30, 2012
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization We provide on-premise and cloud-based software solutions and related services designed specifically for nonprofit organizations. Our products and services enable nonprofit organizations to increase donations, reduce fundraising costs, improve communications with constituents, manage their finances and optimize internal operations. As of June 30, 2012, we had over 27,000 active customers distributed across multiple verticals within the nonprofit market including education, foundations, health and human services, religion, arts and cultural, public and societal benefits, environment and animal welfare and international foreign affairs.

- Definition

The entire disclosure for organization, consolidation and basis of presentation of financial statements disclosure.

+ References

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-Name Accounting Research Bulletin (ARB)
-Number 51
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+ Details

Summary Of Significant Accounting Policies

6 Months Ended

Jun. 30, 2012

Accounting Policies [Abstract]

Summary Of Significant Accounting Policies

Summary of significant accounting policies

Unaudited interim consolidated financial statements

The interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission (SEC) for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity for the periods presented in accordance with accounting principles generally accepted in the United States (U.S. GAAP). The consolidated balance sheet at December 31, 2011 has been derived from the audited consolidated financial statements at that date. Operating results for the three and six months ended June 30, 2012 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2012 or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2011 and other forms filed with the SEC from time to time.

Basis of consolidation

The consolidated financial statements include the accounts of the Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

Use of estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. Areas of the financial statements where estimates may have the most significant effect include revenue recognition, the allowance for sales returns and doubtful accounts, deferred sales commissions and professional services costs, valuation of derivative instruments, long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes and valuation of deferred tax assets. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.

Revenue recognition

Our revenue is primarily generated from the following sources: (1) selling perpetual licenses of our software products; (2) charging for the use of our software products in a hosted environment; (3) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (4) providing software maintenance and support services.

License fees

We recognize revenue from the sale of perpetual software license rights when all of the following conditions are met:

•Persuasive evidence of an arrangement exists;

•The product has been delivered;

•The fee is fixed or determinable; and

•Collection of the resulting receivable is probable.

We deem acceptance of an agreement to be evidence of an arrangement. Delivery occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical license agreement does not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection.

We sell software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on objective evidence of the fair value of the various elements. We determined the fair value of the various elements using different methods. Fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which vary according to the level of support service provided under the maintenance program. Fair value of professional services and other products and services is based on sales of these products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements which is normally the software license in the arrangement.

When a software license is sold with software customization services, generally the services are to provide customer support for assistance in creating special reports and other enhancements that will assist with efforts to improve operational efficiency and/or to support business process improvements. These services are not essential to the functionality of the software. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services on a percent-complete basis.

Subscriptions

We provide hosting services to customers who have purchased perpetual rights to certain of our software products (hosting services). Revenue from hosting services, as well as data enrichment services, data management services and online training programs is recognized ratably over the service period of the contract, which generally ranges from one to three years, upon deployment and use of the service. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related fees.

We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (hosted applications). Revenue from hosted applications is recognized over the subscription service period, which generally ranges from one to three years, upon deployment and use of the hosted application. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed over the estimated period that the customer benefits from the related hosted application.

For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (VSOE) if available; (ii) third party evidence (TPE) if VSOE is not available; and (iii) best estimate of selling price if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables.

Revenue from transaction processing fees is recognized when received. Credit card fees directly associated with processing donations for customers are included in subscriptions revenue, net of related transaction costs.

Services

We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are performed.

We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period.

We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue only upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over this contract period.

Maintenance

We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program and are generally renewable annually. Maintenance contracts also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage.

Deferred revenue

To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.

Fair value measurements

We measure certain financial assets and liabilities at fair value on a recurring basis, including derivative instruments. Fair value is defined as the exchange price that would be received upon purchase of an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date. We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:

•Level 1 - Quoted prices for identical assets or liabilities in active markets;

•Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and

•Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.

Our financial assets and liabilities are classified in their entirety within the hierarchy based on the lowest level of input that is significant to fair value measurement. Changes to a financial asset's or liability's level within the fair value hierarchy are determined as of the end of a reporting period.

Derivative instruments

We use derivative instruments to manage interest rate risk. We view derivative instruments as risk management tools and do not use them for trading or speculative purposes. Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accordingly, changes in fair value of the derivative contract must be highly correlated with changes in the fair value of the underlying hedged item at inception of the hedge and over the life of the hedge contract.

We record all derivative instruments on our consolidated balance sheets at fair value. Gains and losses on derivatives designated as effective hedges are recorded in other comprehensive income and reclassified to earnings in a manner that matches the timing of the earnings impact of the hedged transactions. Gains and losses on ineffective hedges are recognized currently in earnings.

Goodwill

The change in goodwill for each reportable segment during the six months ended June 30, 2012 consisted of the following:



(in thousands)	ECBU		GMBU		IBU			Target Analytics		Other		Total
Balance at December 31, 2011	$	23,023	$	26,437	$	5,389		$	33,177	$	2,096	$	90,122
Additions related to business combinations	115,563		55,194		1,733			—		—		172,490
Effect of foreign currency translation	—		—		(44		)	—		—		(44		)
Balance at June 30, 2012	$	138,586	$	81,631	$	7,078		$	33,177	$	2,096	$	262,568

Amortization expense

Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes and the nature of the intangible asset. The following table summarizes amortization expense for the three and six months ended June 30, 2012 and 2011.



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2012		2011		2012		2011
Included in cost of revenue:
Cost of license fees	$	124	$	156	$	247	$	321
Cost of subscriptions	2,706		816		3,688		1,617
Cost of services	468		391		879		778
Cost of maintenance	250		253		494		505
Cost of other revenue	19		20		38		38
Total included in cost of revenue	3,567		1,636		5,346		3,259
Included in operating expenses	530		246		727		479
Total	$	4,097	$	1,882	$	6,073	$	3,738

Recently adopted accounting pronouncements

Effective January 1, 2012, we adopted ASU 2011-05, Presentation of Comprehensive Income, which (1) eliminates the option to present components of other comprehensive income, or OCI, as part of the statement of changes in stockholders’ equity and (2) requires the presentation of each component of net income and each component of OCI either in a single continuous statement or in two separate but consecutive statements. The adoption of ASU 2011-05 did not have a material impact on our consolidated financial statements. We have presented each component of net income and OCI in a single continuous statement.

Effective January 1, 2012, we adopted ASU 2011-04, Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and International Financial Reporting Standards, which amends ASC 820, Fair Value Measurement (ASC 820). ASU 2011-04 provides common requirements for measuring fair value and for disclosing information about fair value measurements in accordance with U.S. GAAP and International Financial Reporting Standards (IFRS) and improves the comparability of fair value measurements presented and disclosed in financial statements prepared in accordance with U.S. GAAP and IFRS. ASU 2011-04 is effective for entities prospectively for interim and annual periods beginning after December 15, 2011. The adoption of ASU 2011-04 did not have a material impact on our consolidated financial statements.

Business Combinations

6 Months Ended

Jun. 30, 2012

Business Combinations [Abstract]

Business Combinations

Business combinations

Convio

In May 2012, we completed our acquisition of Convio, Inc. (Convio), for a total of approximately $329.4 million in cash consideration and the assumption of unvested equity awards valued at approximately $5.9 million for a total of $335.3 million. Convio is a leading provider of on-demand constituent engagement solutions that enable nonprofit organizations to more effectively raise funds, advocate for change and cultivate relationships. The acquisition of Convio expands our subscription and online offerings and accelerates our evolution to a subscription-based revenue model. As a result of the acquisition, Convio has become a wholly-owned subsidiary of ours. The results of operations of Convio are included in our consolidated financial statements from the date of acquisition. Since the date of acquisition through June 30, 2012, total revenue from Convio was $10.6 million and cost of revenue was $7.3 million. During the six months ended June 30, 2012, we incurred $6.4 million of acquisition-related costs associated with the acquisition of Convio, which were recorded in general and administrative expense.

We financed the acquisition of Convio through cash on hand and borrowings of $312.0 million under our credit facility that we amended in February 2012. In connection with closing the Convio acquisition, we designated Convio as a material domestic subsidiary under our credit facility. As a material domestic subsidiary, Convio guarantees amounts outstanding under the credit facility and pledges certain stock of its subsidiaries.

Management is currently in the process of estimating the purchase price allocation for this transaction. The following table summarizes the preliminary allocation of the purchase price based on the estimated fair value of the assets acquired and the liabilities assumed:



(in thousands)
Net working capital, excluding deferred revenue	$	55,581
Property and equipment	6,497
Deferred tax asset and other long term assets	75
Deferred revenue	(7,917		)
Deferred tax liability	(29,833		)
Intangible assets and liabilities	138,450
Goodwill	172,481
	$	335,334

The estimated fair value of accounts receivable acquired approximates the contractual value of $12.8 million. The goodwill recognized is attributable primarily to the assembled workforce of Convio and the opportunities for expected synergies. None of the goodwill arising in the acquisition is deductible for income tax purposes. Goodwill of $115.6 million, $55.2 million, and $1.7 million was assigned to the ECBU, GMBU and IBU reporting segments, respectively. The acquisition resulted in the identification of the following identifiable intangible assets:



	Intangible assets acquired			Weighted average amortization period
	(in thousands)			(in years)
Customer relationships	$	49,000		15
Marketing assets	7,800			7
Acquired technology	71,000			8
In-process research and development	9,900			Indefinite
Non-compete agreements	1,440			2
Unfavorable leasehold interests	(690		)	7
	$	138,450

The fair value of the intangible assets was based on the income approach, cost approach, relief of royalty rate method and excess earnings methods. Customer relationships are amortized on an accelerated basis. Marketing assets, acquired technology and non-compete agreements are amortized on a straight-line basis.

The following unaudited pro forma condensed consolidated results of operations are provided for illustrative purposes only and assume that the acquisition of Convio occurred on January 1, 2011. This unaudited pro forma financial information does not reflect any adjustments for anticipated synergies resulting from the acquisition and should not be relied upon as being indicative of the historical results that would have been attained had the transaction been consummated as of January 1, 2011, or of the results that may occur in the future.



	Three months ended June 30,					Six months ended June 30,
(in thousands, except per share amounts)	2012			2011		2012			2011
Revenue	$	118,789		$	114,434	$	234,364		$	219,325
Net income (loss)	$	(1,914	)	$	5,249	$	(5,979	)	$	6,953
Basic earnings (loss) per share	$	(0.04	)	$	0.12	$	(0.14	)	$	0.16
Diluted earnings (loss) per share	$	(0.04	)	$	0.12	$	(0.14	)	$	0.16

- Definition

The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).

+ References

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-Number 88-16
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
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+ Details

Earnings Per Share

6 Months Ended

Jun. 30, 2012

Earnings Per Share [Abstract]

Earnings Per Share

Earnings (loss) per share

We compute basic earnings (loss) per share by dividing net income (loss) available to common stockholders by the weighted average number of common shares outstanding. Diluted earnings (loss) per share is computed by dividing net income (loss) available to common stockholders by the weighted average number of common shares and dilutive potential common shares then outstanding. Diluted earnings (loss) per share reflect the assumed conversion of all dilutive securities using the treasury stock method. Dilutive potential common shares consist of shares issuable upon the exercise of stock options, settlement of stock appreciation rights and vesting of restricted stock awards and units.

The following table sets forth the computation of basic and diluted earnings (loss) per share:



	Three months ended June 30,					Six months ended June 30,
(in thousands, except share and per share amounts)	2012			2011		2012		2011
Numerator:
Net income (loss), as reported	$	(2,271	)	$	9,362	$	488	$	16,655
Denominator:
Weighted average common shares	44,112,905			43,447,007		44,023,650		43,399,874
Add effect of dilutive securities:
Employee equity-based compensation	—			651,039		636,028		604,838
Weighted average common shares assuming dilution	44,112,905			44,098,046		44,659,678		44,004,712
Earnings (loss) per share:
Basic	$	(0.05	)	$	0.22	$	0.01	$	0.38
Diluted	$	(0.05	)	$	0.21	$	0.01	$	0.38

The following shares and potential shares underlying stock-based awards were not included in diluted earnings (loss) per share because their inclusion would have been anti-dilutive:



	Three months ended June 30,		Six months ended June 30,
	2012	2011	2012	2011
Shares excluded from calculations of diluted earnings (loss) per share	753,365	83,975	75,399	380,914

Prepaid Expenses And Other Current Assets

6 Months Ended

Jun. 30, 2012

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Prepaid Expenses And Other Current Assets

Prepaid expenses and other current assets

Prepaid expenses and other current assets consisted of the following as of June 30, 2012 and December 31, 2011:



(in thousands)	June 30, 2012		December 31, 2011
Deferred sales commissions	$	17,511	$	16,452
Prepaid software maintenance and royalties	11,201		7,007
Taxes, prepaid and receivable	4,835		343
Deferred professional services costs	2,930		3,098
Other	7,752		4,116
Total prepaid expenses and other current assets	$	44,229	$	31,016

Accrued Expenses And Other Current Liabilities

6 Months Ended

Jun. 30, 2012

Accrued Expenses And Other Current Liabilities [Abstract]

Accrued Expenses And Other Current Liabilities

Accrued expenses and other current liabilities

Accrued expenses and other current liabilities consisted of the following as of June 30, 2012 and December 31, 2011:



(in thousands)	June 30, 2012		December 31, 2011
Taxes payable	$	8,579	$	4,384
Accrued commissions and salaries	6,685		6,475
Accrued bonuses	4,794		9,832
Customer credit balances	3,748		3,762
Accrued royalties	2,057		1,418
Accrued health care costs	1,457		996
Accrued accounting, legal and professional fees	1,587		1,490
Other	8,599		4,350
Total accrued expenses and other current liabilities	$	37,506	$	32,707

Debt

6 Months Ended

Jun. 30, 2012

Debt Disclosure [Abstract]

Debt

Credit facility

In February 2012, we amended and restated our credit facility to a $325.0 million five-year credit facility. The credit facility includes the following facilities: (i) a dollar and a designated currency revolving credit facility with sublimits for letters of credit and swingline loans, and (ii) a delayed draw term loan. The credit facility is secured by the stock and limited liability company interests of certain subsidiaries that were pledged as part of the closing. Amounts outstanding under the credit facility will be guaranteed by our material domestic subsidiaries, if any.

Amounts borrowed under the dollar tranche revolving credit loans and delayed draw term loans under the credit facility bear interest at a rate per annum equal to, at our option, (a) a base rate equal to the highest of (i) the prime rate, (ii) federal funds rate plus 0.50% and (iii) one month LIBOR plus 1% (Base Rate), in addition to a margin of 0.25% to 1.25% (Base Rate Loans), or (b) the LIBOR rate plus a margin of 1.25% to 2.25% (LIBOR Loans). Swingline loans bear interest at a rate per annum equal to the Base Rate plus a margin of 0.25% to 1.25% or such other rate agreed to between the Swingline lender and us. Designated currency tranche revolving credit loans bear interest at a rate per annum equal to the LIBOR rate plus a margin of 1.25% to 2.25%. The exact amount of any margin depends on the nature of the loan and our leverage ratio at the time of the borrowing.

We also pay a quarterly commitment fee on the unused portion of the revolving credit facility from 0.20% to 0.35% per annum, depending on our leverage ratio. At June 30, 2012, the commitment fee was 0.35%.

Under the credit facility, we have the ability to choose either Base Rate Loans or LIBOR Loans. Base Rate borrowings mature in February 2017. LIBOR Loans can be one, two, three or six month maturities (or, if agreed to by the applicable lenders, nine or twelve months), and we have the ability to extend the maturity of these loans by rolling them at their maturity into new loans with the same or longer maturities. We evaluate the classification of our debt based on the maturity of individual borrowings and any roll-over of borrowings subsequent to the balance sheet date, but prior to issuance of the consolidated financial statements.

The credit facility includes covenants related to the consolidated leverage ratio and consolidated interest ratio, as well as restrictions on the maximum amount of annual capital expenditures. At June 30, 2012, we were in compliance with our debt covenants under the credit facility.

The following table summarizes our debt as of June 30, 2012. We had no borrowings outstanding as of December 31, 2011. The effective interest rate includes our interest cost incurred and the effect of interest rate swap agreements.



	Debt balance at		Effective interest rate at
(in thousands, except percentages)	June 30, 2012		June 30, 2012
Credit facility:
Revolving credit loans	$	162,100	2.74	%
Term loans	97,500		3.14	%
Total debt	259,600		2.89	%
Less: Current portion of long-term debt	165,000
Long-term debt	$	94,600

We believe the carrying amount of our credit facility approximates its fair value at June 30, 2012, due to the variable rate nature of the debt. As LIBOR rates are observable at commonly quoted intervals, it is classified within Level 2 of the fair value hierarchy.

As of June 30, 2012, the required annual maturities related to our credit facility were as follows:



Year ending December 31, (in thousands)
2012 - remaining	$	160,000
2013	10,000
2014	13,750
2015	15,000
2016	15,000
Thereafter	45,850
Total required maturities	$	259,600

Deferred financing costs

In connection with our credit facility entered into in February 2012, we paid $2.4 million of financing costs, which is being amortized over the term of the new facility. As of June 30, 2012 and December 31, 2011, deferred financing costs totaling $2.8 million and $0.8 million, respectively, are included in other assets on the consolidated balance sheet.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References + Details

Derivative Instruments

6 Months Ended

Jun. 30, 2012

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivatives and Fair Value [Text Block]

Derivative instruments

We use derivative instruments to manage interest rate risk. In May 2012, we entered into two interest rate swap agreements which effectively convert portions of our variable rate debt under our credit facility to a fixed rate for the terms of the swap agreements. The aggregate notional value of the swap agreements was $150 million with effective dates beginning in May 2012. We designated the swap agreements as cash flow hedges at the inception of the contracts.

The fair values of our derivative instruments as of June 30, 2012 were as follows:



	As of June 30, 2012
	Liabilities
(in thousands)	Balance Sheet Location	Fair Value
Derivative instruments designated as hedging instruments:
Interest rate swaps	Other liabilities	$	925
Total derivative instruments designated as hedging instruments		$	925

We did not have derivative instruments as of December 31, 2011. The fair value of our interest rate swaps was based on model-driven valuations using LIBOR rates, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps are classified within Level 2 of the fair value hierarchy.

The effects of derivative instruments in cash flow hedging relationships for the three and six months ended June 30, 2012 were as follows:



	Loss recognized in accumulated other comprehensive loss			Location of loss reclassified from accumulated other comprehensive loss into income	Loss reclassified from accumulated other comprehensive loss into income
	June 30,				Three months ended June 30,			Six months ended June 30,
(in thousands)	2012				2012			2012
Interest rate swaps	$	(925	)	Interest expense	$	(64	)	$	(64	)

The tax benefit allocated to the loss recognized in accumulated other comprehensive loss was $0.4 million for the three and six months ended June 30, 2012. There was no ineffective portion of our interest swaps during the six months ended June 30, 2012.

Commitments And Contingencies

6 Months Ended

Jun. 30, 2012

Commitments and Contingencies Disclosure [Abstract]

Commitments And Contingencies

Commitments and contingencies

Leases

We lease our headquarters facility under a 15-year lease agreement which was entered into in October 2008, and has two five-year renewal options. The current annual base rent of the lease is $4.0 million payable in equal monthly installments. The base rent escalates annually at a rate equal to the change in the consumer price index, as defined in the agreement, but not to exceed 5.5% in any year. In addition, under the terms of the lease, the lessor will reimburse us an aggregate amount of $4.0 million for leasehold improvements, which will be recorded as a reduction to rent expense ratably over the term of the lease. During each of the three and six month periods ended June 30, 2012 and 2011 rent expense was reduced by $67,000 and $134,000, respectively, related to this lease provision. The $4.0 million leasehold improvement allowance has been included in the table of operating lease commitments below as a reduction in our lease commitments ratably over the then remaining life of the lease from October 2008. The timing of the reimbursements for the actual leasehold improvements may vary from the amount reflected in the table below.

In our acquisition of Convio, we also assumed a lease for office space in Austin, Texas which terminates on September 30, 2023, and has two five-year renewal options. Under the terms of the lease, we will increase our leased space by approximately 20,000 square feet on July 31, 2016. The current annual base rent of the lease is $2.0 million. The terms of the agreement include a rent holiday during the first year and base rent that escalates annually thereafter between 2% and 4%. The related rent expense is recorded on a straight-line basis over the length of the lease term. In addition, we are entitled to an allowance of approximately $3.3 million from the lessor for leasehold improvements, allocated among the existing and new expansion premises. We have a standby letter of credit for a security deposit for this lease of $2.0 million.

Additionally, we have subleased a portion of our facilities under various agreements extending through 2013. Under these agreements, rent expense was reduced by $0.1 million during both the three months ended June 30, 2012 and 2011, respectively, and $0.2 million during both the six months ended June 30, 2012 and June 30, 2011, respectively. The operating lease commitments in the table below have been reduced by minimum aggregate sublease commitments of $0.2 million for 2012; the amount in 2013 is immaterial. No minimum aggregate sublease commitments exist after 2013. We have also received, and expect to receive through 2023, quarterly South Carolina state incentive payments as a result of locating our headquarters facility in Berkeley County, South Carolina. These amounts are recorded as a reduction of rent expense and were $0.6 million and $0.5 million for the three months ended June 30, 2012 and 2011, respectively, and $1.1 million and $1.2 million for the six months ended June 30, 2012 and 2011, respectively. Total rent expense was $1.1 million and $1.4 million for the three months ended June 30, 2012 and 2011, respectively and $2.5 million and $2.4 million for the six months ended June 30, 2012 and 2011, respectively.

Additionally, we lease various office space and equipment under operating leases. We also have various non-cancelable capital leases for computer equipment and furniture that are not significant.

As of June 30, 2012, the future minimum lease commitments related to lease agreements, net of related sublease commitments and lease incentives, were as follows:



Year ending December 31,	Operating
(in thousands)	leases
2012 – remaining	$	4,934
2013	9,977
2014	8,687
2015	8,269
2016	7,487
Thereafter	52,650
Total minimum lease payments	$	92,004

Other commitments

We utilize third-party relationships in conjunction with our products, with contractual arrangements varying in length from one to three years. In certain cases, these arrangements require a minimum annual purchase commitment. As of June 30, 2012, the remaining aggregate minimum purchase commitment under these arrangements is approximately $16.4 million through 2014. We incurred expense under these arrangements of $2.5 million and $1.2 million for the three months ended June 30, 2012 and 2011, respectively, and $4.1 million and $2.3 million for the six months ended June 30, 2012 and 2011, respectively.

Legal contingencies

We are subject to legal proceedings and claims that arise in the ordinary course of business. We record an accrual for a contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. We do not believe the amount of potential liability with respect to these actions will have a material adverse effect upon our consolidated financial position, results of operations or cash flows.

- Definition

The entire disclosure for commitments and contingencies.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 14
-Paragraph 3
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 9, 10, 11, 12
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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+ Details

Income Taxes

6 Months Ended

Jun. 30, 2012

Income Tax Disclosure [Abstract]

Income Taxes

Income taxes

We calculated the provision for income taxes for the three and six months ended June 30, 2012 using the 2012 projected annual effective tax rate of 47.9%, which excludes period-specific items. Our effective tax rate, including the effects of period-specific events, was as follows:



	Three months ended June 30,				Six months ended June 30,
	2012		2011		2012		2011
Effective tax rate	34.1	%	36.3	%	64.0	%	32.2	%

There were no material period-specific items recorded in the three and six months ended June 30, 2012. Period-specific items recorded in the three and six months ended June 30, 2011 included a decrease of $1.0 million in the valuation allowance for certain state net operating loss carryforwards, which reduced income tax expense. The increase in our effective tax rate during the six months ended June 30, 2012 compared to the same period in 2011 was primarily a result of the expiration of the federal research and development tax credit at the end of 2011, certain nondeductible transaction costs associated with the purchase of Convio, a lower percentage of our profits being earned in lower rate international jurisdictions and the impact of permanent and discrete items as a percentage of year-to-date pretax income relative to the expected full year pretax income.

We have deferred tax assets for, among other items, federal net operating loss carryforwards, state net operating loss carryforwards, and state tax credits. A portion of the state net operating loss carryforwards and state tax credits have a valuation reserve due to the uncertainty of realizing such carryforwards and credits in the future. Additionally, we have a valuation allowance for certain state deferred tax assets.

We recorded net excess tax benefits on stock option and stock appreciation right exercises and restricted stock vesting of $0.3 million and $0.2 million in stockholders’ equity during the six months ended June 30, 2012 and 2011, respectively.

The total amount of unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate, was $1.8 million at June 30, 2012. We recognize accrued interest and penalties, if any, related to unrecognized tax benefits as a component of income tax expense. The total amount of accrued interest and penalties was not material to the consolidated balance sheets as of June 30, 2012 or December 31, 2011, or to the consolidated statements of comprehensive income for the three and six months ended June 30, 2012 or 2011.

We have taken positions in certain taxing jurisdictions related to state nexus issues for which it is reasonably possible that the total amounts of unrecognized tax benefits might decrease within the next twelve months. This possible decrease could result from the finalization of state income tax reviews and the expiration of statutes of limitations. The reasonably possible decrease was not material at June 30, 2012.

It continues to be our intention to indefinitely reinvest undistributed foreign earnings. Accordingly, no deferred tax liability has been recorded in connection with the undistributed foreign earnings. It is not practicable for us to determine the amount of the unrecognized deferred tax liability for temporary differences related to investments in foreign subsidiaries.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Paragraph h
-Article 4

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 136, 172
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 43, 44, 45, 46, 47, 48, 49
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
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-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32718-109319

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-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(h))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

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-Topic 740
-SubTopic 10
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-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32559-109319

+ Details

Stock-Based Compensation

6 Months Ended

Jun. 30, 2012

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Stock-Based Compensation

Stock-based compensation

During the six months ended June 30, 2012, we issued 50,868 shares of restricted stock and 61,842 stock appreciation rights with an aggregate grant date fair value of approximately $1.4 million and $0.5 million, respectively. In addition, we assumed 63,439 stock options and 331,196 restricted stock units in the acquisition of Convio. No stock options or performance-based restricted stock units were issued in the six months ended June 30, 2012.

Stock-based compensation expense is allocated to expense categories on the consolidated statements of comprehensive income based on where the associated employee’s compensation is recorded. The following table summarizes stock-based compensation expense for the three and six months ended June 30, 2012 and 2011.



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2012		2011		2012		2011
Included in cost of revenue:
Cost of subscriptions	$	245	$	225	$	426	$	327
Cost of services	565		447		1,057		904
Cost of maintenance	89		138		200		380
Total included in cost of revenue	899		810		1,683		1,611
Included in operating expenses:
Sales and marketing	603		272		1,020		629
Research and development	847		671		1,498		1,514
General and administrative	3,439		1,777		5,423		3,572
Total included in operating expenses	4,889		2,720		7,941		5,715
Total	$	5,788	$	3,530	$	9,624	$	7,326

- Definition

The entire disclosure for compensation-related costs for equity-based compensation, which may include disclosure of policies, compensation plan details, allocation of equity compensation, incentive distributions, equity-based arrangements to obtain goods and services, deferred compensation arrangements, employee stock ownership plan details and employee stock purchase plan details.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 123R
-Paragraph 64, 65, A240
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Statement of Position (SOP)
-Number 93-6
-Paragraph 53
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Name Staff Accounting Bulletin (SAB)
-Number Topic 14

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-Name Accounting Standards Codification
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-Paragraph 1
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-URI http://asc.fasb.org/extlink&oid=6418621&loc=d3e17540-113929

+ Details

Stockholders' Equity

6 Months Ended

Jun. 30, 2012

Equity [Abstract]

Stockholders' Equity

Stockholders’ equity

Dividends

In February 2012, our Board of Directors approved an annual dividend of $0.48 per share. The following table provides information with respect to quarterly dividends paid on common stock during the six months ended June 30, 2012.



Declaration Date	Dividend per Share		Record Date	Payable Date
February 2012	$	0.12	March 5	March 15
May 2012	$	0.12	May 25	June 15

In August 2012, our Board of Directors declared a third quarter dividend of $0.12 per share payable on September14, 2012 to stockholders of record on August 28, 2012.

- Definition

The entire disclosure for shareholders' equity, comprised of portions attributable to the parent entity and noncontrolling interest, if any, including other comprehensive income (as applicable). Including, but not limited to: (1) balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings; (2) accumulated balance for each classification of other comprehensive income and total amount of comprehensive income; (3) amount and nature of changes in separate accounts, including the number of shares authorized and outstanding, number of shares issued upon exercise and conversion, and for other comprehensive income, the adjustments for reclassifications to net income; (4) rights and privileges of each class of stock authorized; (5) basis of treasury stock, if other than cost, and amounts paid and accounting treatment for treasury stock purchased significantly in excess of market; (6) dividends paid or payable per share and in the aggregate for each class of stock for each period presented; (7) dividend restrictions and accumulated preferred dividends in arrears (in aggregate and per share amount); (8) retained earnings appropriations or restrictions, such as dividend restrictions; (9) impact of change in accounting principle, initial adoption of new accounting principle and correction of an error in previously issued financial statements; (10) shares held in trust for Employee Stock Ownership Plan (ESOP); (11) deferred compensation related to issuance of capital stock; (12) note received for issuance of stock; (13) unamortized discount on shares; (14) description, terms, and number of warrants or rights outstanding; (15) shares under subscription and subscription receivables, effective date of new retained earnings after quasi-reorganization and deficit eliminated by quasi-reorganization and, for a period of at least ten years after the effective date, the point in time from which the new retained dates; and (16) retroactive effective of subsequent change in capital structure.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 12
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph d

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 43
-Chapter 1
-Section B
-Paragraph 7, 11A
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 129
-Paragraph 2, 3, 4, 5, 6, 7, 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
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-Name Regulation S-X (SX)
-Number 210
-Section 08
-Article 4

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 29, 30, 31
-Article 5

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section E

Reference 10: http://www.xbrl.org/2003/role/presentationRef
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-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section C

Reference 11: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
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-Paragraph 1
-Subparagraph (SX 210.3-04)
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-Publisher FASB
-Name Accounting Standards Codification
-Glossary Preferred Stock
-URI http://asc.fasb.org/extlink&oid=6521494

Reference 22: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
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-Subparagraph (SAB TOPIC 4.C)
-URI http://asc.fasb.org/extlink&oid=6959260&loc=d3e187143-122770

+ Details

Segment Information

6 Months Ended

Jun. 30, 2012

Segment Reporting [Abstract]

Segment Information

Segment information

As of June 30, 2012, our reportable segments were as follows: the ECBU, the GMBU, the IBU, and Target Analytics. Following is a description of each reportable segment:


•	The ECBU is focused on marketing, sales, delivery and support to large and/or strategic, specifically identified named prospects and customers in North America;


•	The GMBU is focused on marketing, sales, delivery and support to all emerging and mid-sized prospects and customers in North America that are not specifically identified as ECBU prospects and customers;


•	The IBU is focused on marketing, sales, delivery and support to all prospects and customers outside of North America; and


•	Target Analytics is focused on marketing, sales and delivery of analytics services to all prospects and customers in North America.

Our chief operating decision maker is our chief executive officer, or CEO. The CEO reviews financial information presented on an operating segment basis for the purposes of making certain operating decisions and assessing financial performance. The CEO uses internal financial reports that provide segment revenues and operating income, excluding stock-based compensation expense, amortization expense, depreciation expense, research and development expense and certain corporate sales, marketing, general and administrative expenses. The CEO believes that the exclusion of these costs allows for a better understanding of the operating performance of the operating units and management of other operating expenses and cash needs. The CEO does not review any segment balance sheet information.

We have recast our segment disclosures for the three and six months ended June 30, 2011 to present the reportable segments on a consistent basis with the current year. Summarized reportable segment financial results for the three and six months ended June 30, 2012 and 2011 were as follows:



	Three months ended June 30,						Six months ended June 30,
(in thousands)	2012			2011			2012		2011
Revenue by segment:
ECBU	$	41,649		$	31,641		$	75,491	$	60,833
GMBU	49,703			44,701			93,534		86,512
IBU	10,330			8,431			19,000		15,738
Target Analytics	8,497			9,008			16,860		17,257
Other⁽¹⁾	11			1			11		70
Total revenue	$	110,190		$	93,782		$	204,896	$	180,410
Segment operating income⁽²⁾:
ECBU	16,512			12,803			31,413		24,558
GMBU	29,904			27,077			55,099		50,569
IBU	1,780			1,400			2,633		2,956
Target Analytics	3,509			4,085			6,784		7,737
Other⁽¹⁾	42			179			283		359
	51,747			45,544			96,212		86,179
Less:
Corporate unallocated costs⁽³⁾	43,739			25,645			77,140		50,820
Stock-based compensation costs	5,788			3,530			9,624		7,326
Amortization expense	4,097			1,882			6,073		3,738
Interest expense (income), net	1,429			15			1,573		6
Other expense (income), net	140			(216		)	448		(285		)
Income (loss) before provision for income taxes	$	(3,446	)	$	14,688		$	1,354	$	24,574


(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.


(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.


(3)	Corporate unallocated costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 131
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

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+ Details

Revision Of Prior Period Financial Statements

6 Months Ended

Jun. 30, 2012

Accounting Changes and Error Corrections [Abstract]

Revision Of Prior Period Financial Statements

Revision of prior period financial statements

As previously disclosed in our Annual Report on Form 10-K for the period ended December 31, 2011, we identified prior period errors related principally to revenue recognition, accounting for income taxes and the capitalization of software development costs during the six months ended December 31, 2011. These errors impacted reporting periods beginning in the year ended December 31, 2006 and subsequent periods through September 30, 2011.

We concluded these errors were not material individually or in the aggregate to any of the prior reporting periods, and therefore, amendments of previously filed reports were not required. However, the cumulative error would have been material in the year ended December 31, 2011, if the entire correction was recorded in the fourth quarter of 2011. As such, the revisions for these corrections to the applicable prior periods are reflected in the financial information herein and will be reflected in future filings containing such financial information. In addition to recording these correcting adjustments, we recorded other adjustments to prior period amounts to correct other immaterial out-of-period adjustments, including those that had been previously disclosed. The consolidated statement of stockholders’ equity was revised to reflect the cumulative effect of these adjustments resulting in a decrease to additional paid-in capital of $0.1 million, a decrease to accumulated other comprehensive income of $0.3 million and a decrease to retained earnings of $6.2 million as of December 31, 2010.

The prior period financial statements included in this filing have been revised to reflect the corrections of these errors, the effects of which have been provided in summarized format below.

Revised consolidated statements of comprehensive income amounts



	Three months ended June 30, 2011								Six months ended June 30, 2011
	As previously								As previously
(in millions, except share and per share amounts)	reported		Adjustment			As revised			reported		Adjustment			As revised
Revenue
License fees	$	5.1	$	—		$	5.1		$	9.7	$	—		$	9.7
Subscriptions	25.9		—			25.9			51.4		(1.6		)	49.8
Services	28.0		0.3			28.3			52.0		1.3			53.3
Maintenance	32.6		—			32.6			64.4		—			64.4
Other revenue	1.8		0.1			1.9			3.2		—			3.2
Total revenue	93.4		0.4			93.8			180.7		(0.3		)	180.4
Cost of revenue
Cost of license fees	1.0		0.1			1.1			1.7		0.1			1.8
Cost of services	20.2		0.1			20.3			39.2		—			39.2
Total cost of revenue	39.1		0.2			39.3			75.4		—			75.4
Gross profit	54.3		0.2			54.5			105.3		(0.3		)	105.0
Operating expenses
Sales and marketing	19.0		0.1			19.1			38.4		(0.1		)	38.3
Research and development	12.0		(0.5		)	11.5			24.0		(0.5		)	23.5
Total operating expenses	40.5		(0.5		)	40.0			81.2		(0.5		)	80.7
Income from operations	13.8		0.7			14.5			24.1		0.2			24.3
Income before provision for income taxes	14.0		0.7			14.7			24.3		0.3			24.6
Income tax provision	5.1		0.2			5.3			7.8		0.1			7.9
Net income	8.9		0.5			9.4			16.5		0.2			16.7

Earnings per share
Basic	$	0.21	$	0.01		$	0.22		$	0.38	$	—		$	0.38
Diluted	$	0.20	$	0.01		$	0.21		$	0.38	$	—		$	0.38

Other comprehensive income
Foreign currency translation adjustment	—		(0.1		)	(0.1		)	—		0.1			0.1
Comprehensive income	8.9		0.4			9.3			16.5		0.3			16.8

Revised consolidated statements of cash flow amounts



	Six months ended June 30,
	As previously
(in millions)	reported			Adjustment			As revised
Net income	$	16.5		$	0.2		$	16.7
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	8.1			0.1			8.2
Deferred taxes	2.5			0.7			3.2
Gain on sale of assets	—			(0.5		)	(0.5		)
Other non-cash adjustments	(0.6		)	0.5			(0.1		)
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets	5.2			(1.6		)	3.6
Accrued expenses and other current liabilities	(3.0		)	0.9			(2.1		)
Deferred revenue	9.0			0.2			9.2
Net cash provided by operating activities	37.8			0.6			38.4
Capitalized software development	—			(0.5		)	(0.5		)
Net cash used in investing activities	(23.5		)	(0.5		)	(24.0		)
Net cash used in financing activities	(9.3		)	—			(9.3		)

- Definition

The entire disclosure for reporting accounting changes and error corrections. It includes the conveyance of information necessary for a user of the Company's financial information to understand all aspects and required disclosure information concerning all changes and error corrections reported in the Company's financial statements for the period.

+ References + Details

Summary Of Significant Accounting Policies (Policy)	6 Months Ended
Summary Of Significant Accounting Policies (Policy)	Jun. 30, 2012
Accounting Policies [Abstract]
Unaudited Interim Consolidated Financial Statements	Unaudited interim consolidated financial statements The interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission (SEC) for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity for the periods presented in accordance with accounting principles generally accepted in the United States (U.S. GAAP). The consolidated balance sheet at December 31, 2011 has been derived from the audited consolidated financial statements at that date. Operating results for the three and six months ended June 30, 2012 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2012 or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2011 and other forms filed with the SEC from time to time.
Basis Of Consolidation	Basis of consolidation The consolidated financial statements include the accounts of the Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Use Of Estimates	Use of estimates The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. Areas of the financial statements where estimates may have the most significant effect include revenue recognition, the allowance for sales returns and doubtful accounts, deferred sales commissions and professional services costs, valuation of derivative instruments, long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes and valuation of deferred tax assets. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.
Revenue Recognition	Revenue recognition Our revenue is primarily generated from the following sources: (1) selling perpetual licenses of our software products; (2) charging for the use of our software products in a hosted environment; (3) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (4) providing software maintenance and support services. License fees We recognize revenue from the sale of perpetual software license rights when all of the following conditions are met: •Persuasive evidence of an arrangement exists; •The product has been delivered; •The fee is fixed or determinable; and •Collection of the resulting receivable is probable. We deem acceptance of an agreement to be evidence of an arrangement. Delivery occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical license agreement does not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection. We sell software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on objective evidence of the fair value of the various elements. We determined the fair value of the various elements using different methods. Fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which vary according to the level of support service provided under the maintenance program. Fair value of professional services and other products and services is based on sales of these products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements which is normally the software license in the arrangement. When a software license is sold with software customization services, generally the services are to provide customer support for assistance in creating special reports and other enhancements that will assist with efforts to improve operational efficiency and/or to support business process improvements. These services are not essential to the functionality of the software. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services on a percent-complete basis. Subscriptions We provide hosting services to customers who have purchased perpetual rights to certain of our software products (hosting services). Revenue from hosting services, as well as data enrichment services, data management services and online training programs is recognized ratably over the service period of the contract, which generally ranges from one to three years, upon deployment and use of the service. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related fees. We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (hosted applications). Revenue from hosted applications is recognized over the subscription service period, which generally ranges from one to three years, upon deployment and use of the hosted application. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed over the estimated period that the customer benefits from the related hosted application. For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (VSOE) if available; (ii) third party evidence (TPE) if VSOE is not available; and (iii) best estimate of selling price if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables. Revenue from transaction processing fees is recognized when received. Credit card fees directly associated with processing donations for customers are included in subscriptions revenue, net of related transaction costs. Services We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are performed. We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period. We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue only upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over this contract period. Maintenance We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program and are generally renewable annually. Maintenance contracts also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage. Deferred revenue To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.
Fair Value Measurements	Fair value measurements We measure certain financial assets and liabilities at fair value on a recurring basis, including derivative instruments. Fair value is defined as the exchange price that would be received upon purchase of an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date. We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows: •Level 1 - Quoted prices for identical assets or liabilities in active markets; •Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and •Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable. Our financial assets and liabilities are classified in their entirety within the hierarchy based on the lowest level of input that is significant to fair value measurement. Changes to a financial asset's or liability's level within the fair value hierarchy are determined as of the end of a reporting period.
Derivatives Instruments	Derivative instruments We use derivative instruments to manage interest rate risk. We view derivative instruments as risk management tools and do not use them for trading or speculative purposes. Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accordingly, changes in fair value of the derivative contract must be highly correlated with changes in the fair value of the underlying hedged item at inception of the hedge and over the life of the hedge contract. We record all derivative instruments on our consolidated balance sheets at fair value. Gains and losses on derivatives designated as effective hedges are recorded in other comprehensive income and reclassified to earnings in a manner that matches the timing of the earnings impact of the hedged transactions. Gains and losses on ineffective hedges are recognized currently in earnings.
Amortization Expense	Amortization expense Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes and the nature of the intangible asset.

- Definition

Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting. The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 140
-Paragraph 46
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 2-6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 14, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 18
-Paragraph 5, 6, 16-19
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 18
-Paragraph 20
-Subparagraph a(2)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 96-16
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 97-2
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 3A
-Section 02, 03

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph k
-Article 1

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 4
-Subparagraph c
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 4
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6367646&loc=d3e18780-107790

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 860
-SubTopic 40
-Section 45
-URI http://asc.fasb.org/section&trid=2197723

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-URI http://asc.fasb.org/subtopic&trid=2197480

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-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6921930&loc=d3e5614-111684

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-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.3A-02)
-URI http://asc.fasb.org/extlink&oid=6959686&loc=d3e355033-122828

Reference 17: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
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-URI http://asc.fasb.org/subtopic&trid=2196966

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-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
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Reference 19: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 325
-SubTopic 20
-URI http://asc.fasb.org/subtopic&trid=2197087

+ Details

- Definition

Disclosure of accounting policy for its derivative instruments and hedging activities. Disclosure may include: (1) Each method used to account for derivative financial instruments and derivative commodity instruments ("derivatives"); (2) the types of derivatives accounted for under each method; (3) the criteria required to be met for each accounting method used, including a discussion of the criteria required to be met for hedge or deferral accounting and accrual or settlement accounting (for example, whether and how risk reduction, correlation, designation, and effectiveness tests are applied); (4) the accounting method used if the criteria specified for hedge accounting are not met; (5) the method used to account for termination of derivatives designated as hedges or derivatives used to affect directly or indirectly the terms, fair values, or cash flows of a designated item; (6) the method used to account for derivatives when the designated item matures, is sold, is extinguished, or is terminated. In addition, the method used to account for derivatives designated to an anticipated transaction, when the anticipated transaction is no longer likely to occur; and (7) where and when derivatives, and their related gains or losses are reported in the statement of financial position, cash flows, and results of operations and (8) an accounting policy decision to offset fair value amounts with counterparties. An entity may also describe its embedded derivatives, and the method(s) used to determine the fair values of derivatives and any significant assumptions used in such valuations.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 133
-Paragraph 44
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Paragraph n
-Article 4

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 39
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6367646&loc=d3e18780-107790

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=6935481&loc=SL5579245-113959

Reference 6: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
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-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
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-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
-Section 50
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Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
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-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 815
-SubTopic 10
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-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=6935481&loc=d3e41675-113959

+ Details

- Definition

Disclosure of accounting policy for revenue recognition. If the entity has different policies for different types of revenue transactions, the policy for each material type of transaction is generally disclosed. If a sales transaction has multiple element arrangements (for example, delivery of multiple products, services or the rights to use assets) the disclosure may indicate the accounting policy for each unit of accounting as well as how units of accounting are determined and valued. The disclosure may encompass important judgment as to appropriateness of principles related to recognition of revenue. The disclosure also may indicate the entity's treatment of any unearned or deferred revenue that arises from the transaction.

+ References + Details

Summary Of Significant Accounting Policies (Tables)

6 Months Ended

Jun. 30, 2012

Accounting Policies [Abstract]

Change In Goodwill By Reportable Segment

The change in goodwill for each reportable segment during the six months ended June 30, 2012 consisted of the following:



(in thousands)	ECBU		GMBU		IBU			Target Analytics		Other		Total
Balance at December 31, 2011	$	23,023	$	26,437	$	5,389		$	33,177	$	2,096	$	90,122
Additions related to business combinations	115,563		55,194		1,733			—		—		172,490
Effect of foreign currency translation	—		—		(44		)	—		—		(44		)
Balance at June 30, 2012	$	138,586	$	81,631	$	7,078		$	33,177	$	2,096	$	262,568

Summary Of Amortization Expense

The following table summarizes amortization expense for the three and six months ended June 30, 2012 and 2011.



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2012		2011		2012		2011
Included in cost of revenue:
Cost of license fees	$	124	$	156	$	247	$	321
Cost of subscriptions	2,706		816		3,688		1,617
Cost of services	468		391		879		778
Cost of maintenance	250		253		494		505
Cost of other revenue	19		20		38		38
Total included in cost of revenue	3,567		1,636		5,346		3,259
Included in operating expenses	530		246		727		479
Total	$	4,097	$	1,882	$	6,073	$	3,738

- Definition

Tabular disclosure of goodwill by reportable segment and in total. Disclosure details may include, but are not limited to, the carrying amount of goodwill, goodwill acquired during the year, goodwill impairment losses recognized, goodwill written-off due to the sale of a business unit, goodwill not yet allocated, and any other changes to goodwill.

+ References + Details

Business Combinations (Tables)

6 Months Ended

Jun. 30, 2012

Business Combinations [Abstract]

Purchase price allocation

The following table summarizes the preliminary allocation of the purchase price based on the estimated fair value of the assets acquired and the liabilities assumed:



(in thousands)
Net working capital, excluding deferred revenue	$	55,581
Property and equipment	6,497
Deferred tax asset and other long term assets	75
Deferred revenue	(7,917		)
Deferred tax liability	(29,833		)
Intangible assets and liabilities	138,450
Goodwill	172,481
	$	335,334

Acquired intangible assets

The acquisition resulted in the identification of the following identifiable intangible assets:



	Intangible assets acquired			Weighted average amortization period
	(in thousands)			(in years)
Customer relationships	$	49,000		15
Marketing assets	7,800			7
Acquired technology	71,000			8
In-process research and development	9,900			Indefinite
Non-compete agreements	1,440			2
Unfavorable leasehold interests	(690		)	7
	$	138,450

Convio pro forma condensed consolidated results of operations



	Three months ended June 30,					Six months ended June 30,
(in thousands, except per share amounts)	2012			2011		2012			2011
Revenue	$	118,789		$	114,434	$	234,364		$	219,325
Net income (loss)	$	(1,914	)	$	5,249	$	(5,979	)	$	6,953
Basic earnings (loss) per share	$	(0.04	)	$	0.12	$	(0.14	)	$	0.16
Diluted earnings (loss) per share	$	(0.04	)	$	0.12	$	(0.14	)	$	0.16

- Definition

Tabular disclosure of pro forma results of operations for a material business acquisition or series of individually immaterial business acquisitions that are material in the aggregate.

+ References + Details

Earnings Per Share (Tables)

6 Months Ended

Jun. 30, 2012

Earnings Per Share [Abstract]

Computation Of Basic And Diluted Earnings Per Share

The following table sets forth the computation of basic and diluted earnings (loss) per share:



	Three months ended June 30,					Six months ended June 30,
(in thousands, except share and per share amounts)	2012			2011		2012		2011
Numerator:
Net income (loss), as reported	$	(2,271	)	$	9,362	$	488	$	16,655
Denominator:
Weighted average common shares	44,112,905			43,447,007		44,023,650		43,399,874
Add effect of dilutive securities:
Employee equity-based compensation	—			651,039		636,028		604,838
Weighted average common shares assuming dilution	44,112,905			44,098,046		44,659,678		44,004,712
Earnings (loss) per share:
Basic	$	(0.05	)	$	0.22	$	0.01	$	0.38
Diluted	$	(0.05	)	$	0.21	$	0.01	$	0.38

Anti-Dilutive Securities

The following shares and potential shares underlying stock-based awards were not included in diluted earnings (loss) per share because their inclusion would have been anti-dilutive:



	Three months ended June 30,		Six months ended June 30,
	2012	2011	2012	2011
Shares excluded from calculations of diluted earnings (loss) per share	753,365	83,975	75,399	380,914

Prepaid Expenses And Other Current Assets (Tables)

6 Months Ended

Jun. 30, 2012

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Components Of Prepaid Expenses And Other Currents Assets

Prepaid expenses and other current assets consisted of the following as of June 30, 2012 and December 31, 2011:



(in thousands)	June 30, 2012		December 31, 2011
Deferred sales commissions	$	17,511	$	16,452
Prepaid software maintenance and royalties	11,201		7,007
Taxes, prepaid and receivable	4,835		343
Deferred professional services costs	2,930		3,098
Other	7,752		4,116
Total prepaid expenses and other current assets	$	44,229	$	31,016

Accrued Expenses And Other Current Liabilities (Tables)

6 Months Ended

Jun. 30, 2012

Accrued Expenses And Other Current Liabilities [Abstract]

Components Of Accrued Expenses And Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following as of June 30, 2012 and December 31, 2011:



(in thousands)	June 30, 2012		December 31, 2011
Taxes payable	$	8,579	$	4,384
Accrued commissions and salaries	6,685		6,475
Accrued bonuses	4,794		9,832
Customer credit balances	3,748		3,762
Accrued royalties	2,057		1,418
Accrued health care costs	1,457		996
Accrued accounting, legal and professional fees	1,587		1,490
Other	8,599		4,350
Total accrued expenses and other current liabilities	$	37,506	$	32,707

Debt (Tables)

6 Months Ended

Jun. 30, 2012

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments



	Debt balance at		Effective interest rate at
(in thousands, except percentages)	June 30, 2012		June 30, 2012
Credit facility:
Revolving credit loans	$	162,100	2.74	%
Term loans	97,500		3.14	%
Total debt	259,600		2.89	%
Less: Current portion of long-term debt	165,000
Long-term debt	$	94,600

Schedule of Maturities of Long-term Debt

As of June 30, 2012, the required annual maturities related to our credit facility were as follows:



Year ending December 31, (in thousands)
2012 - remaining	$	160,000
2013	10,000
2014	13,750
2015	15,000
2016	15,000
Thereafter	45,850
Total required maturities	$	259,600

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 22
-Article 5

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6451184&loc=d3e28551-108399

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=6451184&loc=d3e28541-108399

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21475-112644

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.22)
-URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21506-112644

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21538-112644

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21521-112644

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 55
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=6584090&loc=d3e28878-108400

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 470
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6479336&loc=d3e64711-112823

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(e),(f))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

+ Details

Derivative Instruments (Tables)

6 Months Ended

Jun. 30, 2012

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Fair values of derivative instruments

The fair values of our derivative instruments as of June 30, 2012 were as follows:



	As of June 30, 2012
	Liabilities
(in thousands)	Balance Sheet Location	Fair Value
Derivative instruments designated as hedging instruments:
Interest rate swaps	Other liabilities	$	925
Total derivative instruments designated as hedging instruments		$	925

Effects of derivative instruments in cash flow hedging relationships

The effects of derivative instruments in cash flow hedging relationships for the three and six months ended June 30, 2012 were as follows:



	Loss recognized in accumulated other comprehensive loss			Location of loss reclassified from accumulated other comprehensive loss into income	Loss reclassified from accumulated other comprehensive loss into income
	June 30,				Three months ended June 30,			Six months ended June 30,
(in thousands)	2012				2012			2012
Interest rate swaps	$	(925	)	Interest expense	$	(64	)	$	(64	)

Commitments And Contingencies (Tables)

6 Months Ended

Jun. 30, 2012

Commitments and Contingencies Disclosure [Abstract]

Future Minimum Lease Commitments Related To Operating Leases

As of June 30, 2012, the future minimum lease commitments related to lease agreements, net of related sublease commitments and lease incentives, were as follows:



Year ending December 31,	Operating
(in thousands)	leases
2012 – remaining	$	4,934
2013	9,977
2014	8,687
2015	8,269
2016	7,487
Thereafter	52,650
Total minimum lease payments	$	92,004

Income Taxes (Tables)

6 Months Ended

Jun. 30, 2012

Income Tax Disclosure [Abstract]

Schedule Of Effective Income Tax Rate

Our effective tax rate, including the effects of period-specific events, was as follows:



	Three months ended June 30,				Six months ended June 30,
	2012		2011		2012		2011
Effective tax rate	34.1	%	36.3	%	64.0	%	32.2	%

Stock-Based Compensation (Tables)

6 Months Ended

Jun. 30, 2012

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Summary Of Stock-Based Compensation Expense

The following table summarizes stock-based compensation expense for the three and six months ended June 30, 2012 and 2011.



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2012		2011		2012		2011
Included in cost of revenue:
Cost of subscriptions	$	245	$	225	$	426	$	327
Cost of services	565		447		1,057		904
Cost of maintenance	89		138		200		380
Total included in cost of revenue	899		810		1,683		1,611
Included in operating expenses:
Sales and marketing	603		272		1,020		629
Research and development	847		671		1,498		1,514
General and administrative	3,439		1,777		5,423		3,572
Total included in operating expenses	4,889		2,720		7,941		5,715
Total	$	5,788	$	3,530	$	9,624	$	7,326

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2012

Equity [Abstract]

Schedule Of Dividends Payable

The following table provides information with respect to quarterly dividends paid on common stock during the six months ended June 30, 2012.



Declaration Date	Dividend per Share		Record Date	Payable Date
February 2012	$	0.12	March 5	March 15
May 2012	$	0.12	May 25	June 15

Segment Information (Tables)

6 Months Ended

Jun. 30, 2012

Segment Reporting [Abstract]

Reportable Segment Financial Results

Summarized reportable segment financial results for the three and six months ended June 30, 2012 and 2011 were as follows:



	Three months ended June 30,						Six months ended June 30,
(in thousands)	2012			2011			2012		2011
Revenue by segment:
ECBU	$	41,649		$	31,641		$	75,491	$	60,833
GMBU	49,703			44,701			93,534		86,512
IBU	10,330			8,431			19,000		15,738
Target Analytics	8,497			9,008			16,860		17,257
Other⁽¹⁾	11			1			11		70
Total revenue	$	110,190		$	93,782		$	204,896	$	180,410
Segment operating income⁽²⁾:
ECBU	16,512			12,803			31,413		24,558
GMBU	29,904			27,077			55,099		50,569
IBU	1,780			1,400			2,633		2,956
Target Analytics	3,509			4,085			6,784		7,737
Other⁽¹⁾	42			179			283		359
	51,747			45,544			96,212		86,179
Less:
Corporate unallocated costs⁽³⁾	43,739			25,645			77,140		50,820
Stock-based compensation costs	5,788			3,530			9,624		7,326
Amortization expense	4,097			1,882			6,073		3,738
Interest expense (income), net	1,429			15			1,573		6
Other expense (income), net	140			(216		)	448		(285		)
Income (loss) before provision for income taxes	$	(3,446	)	$	14,688		$	1,354	$	24,574


(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.


(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.


(3)	Corporate unallocated costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References + Details

Revision Of Prior Period Financial Statements (Tables)

6 Months Ended

Jun. 30, 2012

Accounting Changes and Error Corrections [Abstract]

Revised Consolidated Statements Of Comprehensive Income Amounts

Revised consolidated statements of comprehensive income amounts



	Three months ended June 30, 2011								Six months ended June 30, 2011
	As previously								As previously
(in millions, except share and per share amounts)	reported		Adjustment			As revised			reported		Adjustment			As revised
Revenue
License fees	$	5.1	$	—		$	5.1		$	9.7	$	—		$	9.7
Subscriptions	25.9		—			25.9			51.4		(1.6		)	49.8
Services	28.0		0.3			28.3			52.0		1.3			53.3
Maintenance	32.6		—			32.6			64.4		—			64.4
Other revenue	1.8		0.1			1.9			3.2		—			3.2
Total revenue	93.4		0.4			93.8			180.7		(0.3		)	180.4
Cost of revenue
Cost of license fees	1.0		0.1			1.1			1.7		0.1			1.8
Cost of services	20.2		0.1			20.3			39.2		—			39.2
Total cost of revenue	39.1		0.2			39.3			75.4		—			75.4
Gross profit	54.3		0.2			54.5			105.3		(0.3		)	105.0
Operating expenses
Sales and marketing	19.0		0.1			19.1			38.4		(0.1		)	38.3
Research and development	12.0		(0.5		)	11.5			24.0		(0.5		)	23.5
Total operating expenses	40.5		(0.5		)	40.0			81.2		(0.5		)	80.7
Income from operations	13.8		0.7			14.5			24.1		0.2			24.3
Income before provision for income taxes	14.0		0.7			14.7			24.3		0.3			24.6
Income tax provision	5.1		0.2			5.3			7.8		0.1			7.9
Net income	8.9		0.5			9.4			16.5		0.2			16.7

Earnings per share
Basic	$	0.21	$	0.01		$	0.22		$	0.38	$	—		$	0.38
Diluted	$	0.20	$	0.01		$	0.21		$	0.38	$	—		$	0.38

Other comprehensive income
Foreign currency translation adjustment	—		(0.1		)	(0.1		)	—		0.1			0.1
Comprehensive income	8.9		0.4			9.3			16.5		0.3			16.8

Revised Consolidated Statements Of Cash Flow Amounts



	Six months ended June 30,
	As previously
(in millions)	reported			Adjustment			As revised
Net income	$	16.5		$	0.2		$	16.7
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	8.1			0.1			8.2
Deferred taxes	2.5			0.7			3.2
Gain on sale of assets	—			(0.5		)	(0.5		)
Other non-cash adjustments	(0.6		)	0.5			(0.1		)
Changes in assets and liabilities, net of acquisition of businesses:
Prepaid expenses and other assets	5.2			(1.6		)	3.6
Accrued expenses and other current liabilities	(3.0		)	0.9			(2.1		)
Deferred revenue	9.0			0.2			9.2
Net cash provided by operating activities	37.8			0.6			38.4
Capitalized software development	—			(0.5		)	(0.5		)
Net cash used in investing activities	(23.5		)	(0.5		)	(24.0		)
Net cash used in financing activities	(9.3		)	—			(9.3		)

Organization (Details)	6 Months Ended
Organization (Details)	Jun. 30, 2012 Customers
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of active customers distributed across verticals	27,000

Summary Of Significant Accounting Policies (Narrative) (Details)	6 Months Ended
	Jun. 30, 2012
Significant Accounting Policies [Line Items]
Contract term (in year) of the maintenance services	1 year
Minimum [Member]
Significant Accounting Policies [Line Items]
Recognition period (in years) of revenue from hosted services	1 year
Recognition period (in years) of revenue from hosted applications	1 year
Maximum [Member]
Significant Accounting Policies [Line Items]
Number of days to exceed for customary payment terms	90 days
Recognition period (in years) of revenue from hosted services	3 years
Recognition period (in years) of revenue from hosted applications	3 years

Summary Of Significant Accounting Policies (Change In Goodwill By Reportable Segment) (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2012 USD ($)
Goodwill [Line Items]
Balance at December 31, 2011	$ 90,122
Additions related to business combinations	172,490
Effect of foreign currency translation	(44)
Balance at June 30, 2012	262,568
ECBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	23,023
Additions related to business combinations	115,563
Effect of foreign currency translation	0
Balance at June 30, 2012	138,586
GMBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	26,437
Additions related to business combinations	55,194
Effect of foreign currency translation	0
Balance at June 30, 2012	81,631
IBU [Member]
Goodwill [Line Items]
Balance at December 31, 2011	5,389
Additions related to business combinations	1,733
Effect of foreign currency translation	(44)
Balance at June 30, 2012	7,078
Target Analytics [Member]
Goodwill [Line Items]
Balance at December 31, 2011	33,177
Additions related to business combinations	0
Effect of foreign currency translation	0
Balance at June 30, 2012	33,177
Other [Member]
Goodwill [Line Items]
Balance at December 31, 2011	2,096
Additions related to business combinations	0
Effect of foreign currency translation	0
Balance at June 30, 2012	$ 2,096

- Definition

Carrying amount as of the balance sheet date, which is the cumulative amount paid and (if applicable) the fair value of any noncontrolling interest in the acquiree, adjusted for any amortization recognized prior to the adoption of any changes in generally accepted accounting principles (as applicable) and for any impairment charges, in excess of the fair value of net assets acquired in one or more business combination transactions.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 45
-Subparagraph e
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 43
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 68
-Subparagraph l
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 45
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6388280&loc=d3e13770-109266

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6905597&loc=d3e13816-109267

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 72
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Paragraph 45
-Subparagraph e
-Clause 1
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 34
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

- Definition

The increase (decrease) in the recorded value of goodwill for foreign currency translation adjustments and purchase accounting adjustments needed to revise the carrying amount of goodwill to fair value.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Subparagraph e
-Paragraph 45
-Clause 6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=6905597&loc=d3e13816-109267

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 141R
-Paragraph 72
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Subparagraph e
-Paragraph 45
-Clause 3
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 142
-Subparagraph e
-Paragraph 45
-Clause 7
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Summary Of Significant Accounting Policies (Summary Of Amortization Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 4,097	$ 1,882	$ 6,073	$ 3,738
Cost Of License Fees [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	124	156	247	321
Cost Of Subscriptions [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	2,706	816	3,688	1,617
Cost Of Services [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	468	391	879	778
Cost Of Maintenance [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	250	253	494	505
Cost Of Other Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	19	20	38	38
Total Included In Cost Of Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	3,567	1,636	5,346	3,259
Included In Operating Expenses [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 530	$ 246	$ 727	$ 479

Business Combinations (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Business Combinations (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	May 04, 2012
Business Acquisition [Line Items]
Total revenue	$ 110,190	$ 93,782	$ 204,896	$ 180,410
Total cost of revenue	50,505	39,288	91,580	75,429
Additions related to business combinations			172,490
ECBU [Member]
Business Acquisition [Line Items]
Total revenue	41,649	31,641	75,491	60,833
Additions related to business combinations			115,563
GMBU [Member]
Business Acquisition [Line Items]
Total revenue	49,703	44,701	93,534	86,512
Additions related to business combinations			55,194
IBU [Member]
Business Acquisition [Line Items]
Total revenue	$ 10,330	$ 8,431	19,000	$ 15,738
Additions related to business combinations			1,733
Convio, Inc [Member]
Business Acquisition [Line Items]
Date of acquisition	May 2012
Total cash consideration paid for the acquisitions					$ 329,400
Third-party fees associated with acquisition					5,900
Total paid for the acquisitions					335,334
Total revenue			10,600
Total cost of revenue			7,300
Acquisition-related costs			$ 6,400
Outstanding borrowings under the credit facility					312,000
Estimated fair value of accounts receivable acquired					$ 12,800

Business Combinations (Purchase Price Allocation) (Details) - Convio, Inc [Member] $ in Thousands	May 04, 2012 USD ($)
Business Acquisition [Line Items]
Net working capital, excluding deferred revenue	$ 55,581
Property and equipment	6,497
Deferred tax asset and other long term assets	75
Deferred revenue	(7,917)
Deferred tax liability	(29,833)
Intangible assets and liabilities	138,450
Goodwill	172,481
Total paid for acquisition	$ 335,334

Business Combinations (Acquired Intangible Assets) (Details) - Convio, Inc [Member] $ in Thousands	6 Months Ended
	Jun. 30, 2012 yr	May 04, 2012 USD ($)
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		$ 138,450
In-process research and development
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		9,900
Customer Relationships [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		49,000
Weighted average amortization period, finite-lived intangible assets \| yr	15
Marketing Assets [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		7,800
Weighted average amortization period, finite-lived intangible assets \| yr	7
Acquired Technology [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		71,000
Weighted average amortization period, finite-lived intangible assets \| yr	8
Non-compete Agreements [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		1,440
Weighted average amortization period, finite-lived intangible assets \| yr	2
Unfavorable Leasehold Interests [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangilbe assets		$ (690)
Weighted average amortization period, finite-lived intangible assets \| yr	7

Business Combinations (Pro Forma Financial Information) (Details) - Convio, Inc [Member] - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Business Acquisition [Line Items]
Revenue	$ 118,789	$ 114,434	$ 234,364	$ 219,325
Net income (loss)	$ (1,914)	$ 5,249	$ (5,979)	$ 6,953
Basic earnings (loss) per share	$ (0.04)	$ 0.12	$ (0.14)	$ 0.16
Diluted earnings (loss) per share	$ (0.04)	$ 0.12	$ (0.14)	$ 0.16

- Definition

The pro forma basic net income per share for a period as if the business combination or combinations had been completed at the beginning of a period.

+ References + Details

- Definition

The pro forma diluted net income per share for a period as if the business combination or combinations had been completed at the beginning of a period.

+ References + Details

Earnings Per Share (Computation Of Basic And Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2011
Earnings Per Share [Abstract]
Net income (loss), as reported	$ (2,271)	$ 9,362	$ 488	$ 16,655	$ 33,220
Weighted average common shares	44,112,905	43,447,007	44,023,650	43,399,874
Employee equity-based compensation	0	651,039	636,028	604,838
Weighted average common shares assuming dilution	44,112,905	44,098,046	44,659,678	44,004,712
Basic	$ (0.05)	$ 0.22	$ 0.01	$ 0.38
Diluted	$ (0.05)	$ 0.21	$ 0.01	$ 0.38

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 36, 37, 38
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 5
-Section 03
-Paragraph 20

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 7
-Paragraph 18

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 21
-Article 9

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.21)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6920599&loc=d3e1252-109256

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-SubTopic 10
-Section 55
-Paragraph 52
-URI http://asc.fasb.org/extlink&oid=6945512&loc=d3e4984-109258

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04.23)
-URI http://asc.fasb.org/extlink&oid=6879574&loc=d3e536633-122882

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.19)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 87-21
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 10, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 95
-Paragraph 28, 29, 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 5
-Section 03
-Paragraph 19

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 20
-Article 9

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=6943989&loc=d3e3602-108585

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Net Income
-URI http://asc.fasb.org/extlink&oid=6518256

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Other Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6519514

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.18)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.19)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6920043&loc=d3e565-108580

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.22)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph A7
-Appendix A

+ Details

- Definition

The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.

+ References + Details

- Definition

Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 40
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
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-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=6920599&loc=d3e1448-109256

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Weighted-Average Number of Common Shares Outstanding
-URI http://asc.fasb.org/extlink&oid=6528421

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Earnings Per Share (Anti-Dilutive Securities) (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Earnings Per Share [Abstract]
Shares excluded from calculations of diluted earnings (loss) per share	753,365	83,975	75,399	380,914

- Definition

Securities (including those issuable pursuant to contingent stock agreements) that could potentially dilute basic earnings per share (EPS) or earnings per unit (EPU) in the future that were not included in the computation of diluted EPS or EPU because to do so would increase EPS or EPU amounts or decrease loss per share or unit amounts for the period presented.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 13, 14
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 40
-Subparagraph c
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
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-Paragraph 1
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Diluted Earnings Per Share
-URI http://asc.fasb.org/extlink&oid=6510752

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Contingent Stock Agreement
-URI http://asc.fasb.org/extlink&oid=6508534

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Antidilution
-URI http://asc.fasb.org/extlink&oid=6505113

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Prepaid Expenses And Other Current Assets (Components Of Prepaid Expenses And Other Currents Assets) (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Deferred sales commissions	$ 17,511	$ 16,452
Prepaid software maintenance and royalties	11,201	7,007
Taxes, prepaid and receivable	4,835	343
Deferred professional services costs	2,930	3,098
Other	7,752	4,116
Total prepaid expenses and other current assets	$ 44,229	$ 31,016

Accrued Expenses And Other Current Liabilities (Components Of Accrued Expenses And Other Current Liabilities) (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Accrued Expenses And Other Current Liabilities [Abstract]
Taxes payable	$ 8,579	$ 4,384
Accrued commissions and salaries	6,685	6,475
Accrued bonuses	4,794	9,832
Customer credit balances	3,748	3,762
Accrued royalties	2,057	1,418
Accrued health care costs	1,457	996
Accrued accounting and legal fees	1,587	1,490
Other	8,599	4,350
Total accrued expenses and other current liabilities	$ 37,506	$ 32,707

Debt (Details) - USD ($)	3 Months Ended	6 Months Ended
Debt (Details) - USD ($)	Mar. 31, 2012	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2011
Line of Credit Facility [Line Items]
Line of Credit Facility, Initiation Date	February 2012
Commitment fee on unused portion of revolving credit facility		0.35%
Maturity of base rate borrowings		February 2017
Payment of financing costs		$ 2,440,000	$ 767,000
Deferred financing costs, total		$ 2,820,525		$ 800,000
Minimum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility		0.20%
Maximum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility		0.35%
Credit Facility [Member]
Line of Credit Facility [Line Items]
Revolving credit facility, maximum borrowing capacity		$ 325,000,000
Variable Rate Based On Federal Funds Rate Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		0.50%
Variable Rate One Month LIBOR Plus [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.00%
Variable Rate Based On LIBOR [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		0.25%
Variable Rate Based On LIBOR [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		2.25%
Swingline Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		0.25%
Swingline Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		2.25%

Debt (Summary of Debt) (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Line of Credit Facility [Line Items]
Effective interest rate	2.89%
Total debt	$ 259,600
Less: Current portion of long-term debt	165,000	$ 0
Long-term Debt	$ 94,600	$ 0
Revolving Credit Loans [Member]
Line of Credit Facility [Line Items]
Effective interest rate	2.74%
Total debt	$ 162,100
Term Loans [Member]
Line of Credit Facility [Line Items]
Effective interest rate	3.14%
Total debt	$ 97,500

Debt (Annual Maturities Related to Cedit Facility) (Details) $ in Thousands	Jun. 30, 2012 USD ($)
Debt Disclosure [Abstract]
2012 - remaining	$ 160,000
2013	10,000
2014	13,750
2015	15,000
2016	15,000
Thereafter	45,850
Total debt	$ 259,600

Derivative Instruments (Details) - Interest Rate Swap [Member] $ in Millions	May 31, 2012 USD ($) Swap_Agreements
Derivative [Line Items]
Number of interest rate swap agreements \| Swap_Agreements	2
Notional value of the swap agreements \| $	$ 150

Derivative Instruments (Fair Value of Derivative Instruments) (Details) - Interest Rate Swap [Member] $ in Thousands	Jun. 30, 2012 USD ($)
Derivatives, Fair Value [Line Items]
Fair value of derivative instruments designated as hedging instruments	$ 925
Other Liabilities [Member]
Derivatives, Fair Value [Line Items]
Fair value of derivative instruments designated as hedging instruments	$ 925

Derivative Instruments (Effects of Derivative Instruments in Cash Flow Hedging Relationships) (Details) - Interest Rate Swap [Member] - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2012	Jun. 30, 2012
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) recognized in accumulated other comprehensive loss	$ (925)
Cash Flow Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) recognized in accumulated other comprehensive loss		$ (925)
Interest Income (Expense) [Member] \| Cash Flow Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) reclassified from accumulated other comprehensive loss into income	$ (64)	$ (64)

Commitments And Contingencies (Narrative) (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Commitments and Contingencies [Line Items]
Lease agreement term (in years)	15 years
Annual base rent of lease	$ 4,000,000
Percentage of maximum change in base rent	5.50%
Reimbursable leasehold improvements	$ 4,000,000
Reduction in rent expense for sublease income	100,000	$ 100,000	$ 200,000	$ 200,000
Total rent expense	$ 1,100,000	1,400,000	2,500,000	2,400,000
Contractual arrangements length, minimum (in years)	1 year
Contractual arrangements length, maximum (in years)	3 years
Aggregate minimum purchase commitment for third-party relationships utilized with the Company's products	$ 16,400,000		16,400,000
Convio, Inc [Member]
Commitments and Contingencies [Line Items]
Annual base rent of lease	$ 2,000,000
Percentage of minimum change In base rent	2.00%
Percentage of maximum change in base rent	4.00%
Reimbursable leasehold improvements	$ 3,300,000
Standby letter of credit for security deposit	2,000,000		2,000,000
Leasehold Improvements [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense for sublease income	67,000	67,000	134,000	134,000
Incurred Expense Under Contractual Arrangements [Member]
Commitments and Contingencies [Line Items]
Professional fees paid to third-party service providers	2,500,000	1,200,000	4,100,000	2,300,000
Incentive Payments [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense for sublease income	$ 600,000	$ 500,000	1,100,000	$ 1,200,000
Reduction Of Minimum Aggregate Sublease Commitments 2012 [Member] \| Minimum Aggregate Sublease Commitments [Member]
Commitments and Contingencies [Line Items]
Reduction in future commitments for sublease income			$ 200,000

Commitments And Contingencies (Future Minimum Lease Commitments Related To Lease Agreements, Net Of Related Sublease Commitments And Lease Incentives) (Details) $ in Thousands	Jun. 30, 2012 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2012, Operating leases	$ 4,934
2013, Operating leases	9,977
2014, Operating leases	8,687
2015, Operating leases	8,269
2016, Operating leases	7,487
Thereafter, Operating leases	52,650
Total minimum lease payments, Operating leases	$ 92,004

Income Taxes (Narrative) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
Income Taxes (Narrative) (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2012	Dec. 31, 2011
Projected annual effective tax rate	34.10%	36.30%	64.00%	32.20%
Decrease in deferred tax assets valuation allowance		$ 1,000		$ 1,000
Net excess tax benefits on stockholder's equity			$ 340	$ 200		$ 193
Unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate	$ 1,800		$ 1,800
Scenario, Forecast [Member]
Projected annual effective tax rate					47.90%

Income Taxes (Schedule Of Effective Income Tax Rate) (Details)	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Income Tax Disclosure [Abstract]
Effective tax rate	34.10%	36.30%	64.00%	32.20%

Stock-Based Compensation (Narrative) (Details)	6 Months Ended
Stock-Based Compensation (Narrative) (Details)	Jun. 30, 2012 USD ($) shares
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based awards issued during period, options	0
Restricted Stock Awards [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based awards issued during period, options	50,868
Grant date fair value of stock-based awards \| $	$ 1,412,168
Stock Appreciation Rights (SARs) [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Stock-based awards issued during period, options	61,842
Grant date fair value of stock-based awards \| $	$ 497,828
Stock Options [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Assumed stock-based compensation from acquisition	63,439
Restricted Stock Units (RSUs) [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Other Share Increase (Decrease)	331,000

Stock-Based Compensation (Summary Of Stock-Based Compensation Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 5,788	$ 3,530	$ 9,624	$ 7,326
Cost Of Subscriptions [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	245	225	426	327
Cost Of Services [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	565	447	1,057	904
Cost Of Maintenance [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	89	138	200	380
Total Included In Cost Of Revenue [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	899	810	1,683	1,611
Sales And Marketing [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	603	272	1,020	629
Research And Development [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	847	671	1,498	1,514
General And Administrative [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	3,439	1,777	5,423	3,572
Total Included In Operating Expenses [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 4,889	$ 2,720	$ 7,941	$ 5,715

Stockholders' Equity (Details) - $ / shares	1 Months Ended	3 Months Ended			6 Months Ended
Stockholders' Equity (Details) - $ / shares	Feb. 29, 2012	Jun. 30, 2012	Mar. 31, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Equity [Abstract]
Dividend per Share	$ 0.48	$ 0.12	$ 0.12	$ 0.12	$ 0.24	$ 0.24
Dividends payable per share		$ 0.12			$ 0.12

Segment Information (Reportable Segment Financial Results) (Details) - USD ($)
$ in Thousands

3 Months Ended

6 Months Ended

Jun. 30, 2012

Jun. 30, 2011

Jun. 30, 2012

Jun. 30, 2011

Segment Reporting Information [Line Items]

Total revenue

$ 110,190

$ 93,782

$ 204,896

$ 180,410

Total segment operating income

^[1]

51,747

45,544

96,212

86,179

Corporate unallocated costs

^[2]

43,739

25,645

77,140

50,820

Stock based compensation costs

5,788

3,530

9,624

7,326

Amortization expense

4,097

1,882

6,073

3,738

Interest expense (income), net

1,429

1,573

Other expense (income), net

140

(216)

448

(285)

Income (loss) before provision for income taxes

(3,446)

14,688

1,354

24,574

Enterprise Customer Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

41,649

31,641

75,491

60,833

Total segment operating income

^[1]

16,512

12,803

31,413

24,558

General Markets Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

49,703

44,701

93,534

86,512

Total segment operating income

^[1]

29,904

27,077

55,099

50,569

International Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

10,330

8,431

19,000

15,738

Total segment operating income

^[1]

1,780

1,400

2,633

2,956

Target Analytics [Member]

Segment Reporting Information [Line Items]

Total revenue

8,497

9,008

16,860

17,257

Total segment operating income

^[1]

3,509

4,085

6,784

7,737

Other Business Unit [Member]

Segment Reporting Information [Line Items]

Total revenue

^[3]

Total segment operating income

^[1],[3]

$ 42

$ 179

$ 283

$ 359

[1]	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
[2]	Corporate unallocated costs include research and development, data center operating costs, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.
[3]	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

Revision Of Prior Period Financial Statements (Narrative) (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011	Dec. 31, 2010
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Decrease to accumulated other comprehensive income	$ (1,601)	$ (1,148)
Adjustment [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Decrease to additional paid-in capital			$ 100
Decrease to accumulated other comprehensive income			300
Decrease to retained earnings			$ 6,200

- Definition

Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.

+ References

+ Details

Revision Of Prior Period Financial Statements (Revised Consolidated Statements Of Comprehensive Income Amounts) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2011
Revenue
License fees	$ 4,521	$ 5,097	$ 11,689	$ 9,648
Subscriptions	37,923	25,885	65,985	49,802
Services	31,790	28,332	55,748	53,311
Maintenance	33,880	32,610	67,446	64,443
Other revenue	2,076	1,858	4,028	3,206
Total revenue	110,190	93,782	204,896	180,410
Cost of revenue
Cost of license fees	821	1,062	1,434	1,782
Cost of services	25,299	20,307	45,341	39,181
Total cost of revenue	50,505	39,288	91,580	75,429
Gross profit	59,685	54,494	113,316	104,981
Operating expenses
Sales and marketing	24,223	19,058	44,600	38,336
Research and development	14,856	11,527	28,160	23,493
Total operating expenses	61,562	40,007	109,941	80,686
Income from operations	(1,877)	14,487	3,375	24,295
Income before provision for income taxes	(3,446)	14,688	1,354	24,574
Income tax provision (benefit)	(1,175)	5,326	866	7,919
Net income	$ (2,271)	$ 9,362	$ 488	$ 16,655	$ 33,220
Earnings per share
Basic	$ (0.05)	$ 0.22	$ 0.01	$ 0.38
Diluted	$ (0.05)	$ 0.21	$ 0.01	$ 0.38
Other comprehensive income (loss)
Foreign currency translation adjustment	$ (168)	$ (87)	$ 111	$ 169
Comprehensive income	$ (3,003)	9,275	$ 35	16,824
As Previously Reported [Member]
Revenue
License fees		5,100		9,700
Subscriptions		25,900		51,400
Services		28,000		52,000
Maintenance		32,600		64,400
Other revenue		1,800		3,200
Total revenue		93,400		180,700
Cost of revenue
Cost of license fees		1,000		1,700
Cost of services		20,200		39,200
Total cost of revenue		39,100		75,400
Gross profit		54,300		105,300
Operating expenses
Sales and marketing		19,000		38,400
Research and development		12,000		24,000
Total operating expenses		40,500		81,200
Income from operations		13,800		24,100
Income before provision for income taxes		14,000		24,300
Income tax provision (benefit)		5,100		7,800
Net income		$ 8,900		$ 16,500
Earnings per share
Basic		$ 0.21		$ 0.38
Diluted		$ 0.20		$ 0.38
Other comprehensive income (loss)
Foreign currency translation adjustment		$ 0		$ 0
Comprehensive income		8,900		16,500
Adjustment [Member]
Revenue
License fees		0		0
Subscriptions		0		(1,600)
Services		300		1,300
Maintenance		0		0
Other revenue		100		0
Total revenue		400		(300)
Cost of revenue
Cost of license fees		100		100
Cost of services		100		0
Total cost of revenue		200		0
Gross profit		200		(300)
Operating expenses
Sales and marketing		100		(100)
Research and development		(500)		(500)
Total operating expenses		(500)		(500)
Income from operations		700		200
Income before provision for income taxes		700		300
Income tax provision (benefit)		200		100
Net income		$ 500		$ 200
Earnings per share
Basic		$ 0.01		$ 0.00
Diluted		$ 0.01		$ 0.00
Other comprehensive income (loss)
Foreign currency translation adjustment		$ (100)		$ 100
Comprehensive income		$ 400		$ 300

Revision Of Prior Period Financial Statements (Revised Consolidated Statements Of Cash Flow Amounts) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2011
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income	$ (2,271)	$ 9,362	$ 488	$ 16,655	$ 33,220
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization			12,223	8,170
Deferred taxes			464	3,188
Gain on sale of assets			0	(549)
Other non-cash adjustments			177	(68)
Increase (Decrease) in Operating Capital [Abstract]
Prepaid expenses and other assets			(7,268)	3,602
Trade accounts payable			643	1,355
Accrued expenses and other current liabilities			(4,692)	(2,132)
Deferred revenue			13,054	9,246
Net cash provided by operating activities			10,949	38,352
Capitalized software development costs			(235)	(506)
Net cash used in investing activities			(291,898)	(23,965)
Net cash used in financing activities			$ 249,654	(9,327)
As Previously Reported [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income		8,900		16,500
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization				8,100
Deferred taxes				2,500
Gain on sale of assets				0
Other non-cash adjustments				(600)
Increase (Decrease) in Operating Capital [Abstract]
Prepaid expenses and other assets				5,200
Accrued expenses and other current liabilities				(3,000)
Deferred revenue				9,000
Net cash provided by operating activities				37,800
Capitalized software development costs				0
Net cash used in investing activities				(23,500)
Net cash used in financing activities				(9,300)
Adjustment [Member]
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income		$ 500		200
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization				100
Deferred taxes				700
Gain on sale of assets				(500)
Other non-cash adjustments				500
Increase (Decrease) in Operating Capital [Abstract]
Prepaid expenses and other assets				(1,600)
Accrued expenses and other current liabilities				900
Deferred revenue				200
Net cash provided by operating activities				600
Capitalized software development costs				(500)
Net cash used in investing activities				(500)
Net cash used in financing activities				$ 0