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Document And Entity Information - shares	6 Months Ended
Document And Entity Information - shares	Jun. 30, 2013	Jul. 25, 2013
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2013
Document Fiscal Year Focus	2013
Document Fiscal Period Focus	Q2
Trading Symbol	blkb
Entity Registrant Name	BLACKBAUD INC
Entity Central Index Key	0001280058
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		45,749,899

Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Current assets:
Cash and cash equivalents	$ 7,300	$ 13,491
Donor restricted cash	27,054	68,177
Accounts receivable, net of allowance of $7,542 and $8,546 at June 30, 2013 and December 31, 2012, respectively	85,749	75,692
Prepaid expenses and other current assets	32,205	40,589
Deferred tax asset, current portion	12,973	15,799
Total current assets	165,281	213,748
Property and equipment, net	49,802	49,063
Goodwill	264,454	265,055
Intangible assets, net	155,746	168,037
Other assets	17,894	9,844
Total assets	653,177	705,747
Current liabilities:
Trade accounts payable	5,725	13,623
Accrued expenses and other current liabilities	47,046	45,996
Donations payable	27,054	68,177
Debt, current portion	11,250	10,000
Deferred revenue, current portion	180,932	173,899
Total current liabilities	272,007	311,695
Debt, net of current portion	184,250	205,500
Deferred tax liability	27,291	24,468
Deferred revenue, net of current portion	10,608	11,119
Other liabilities	5,632	5,281
Total liabilities	499,788	558,063
Commitments and contingencies (see Note 9)
Stockholders' equity:
Preferred stock; 20,000,000 shares authorized, none outstanding	0	0
Common stock, $0.001 par value; 180,000,000 shares authorized, 55,062,141 and 54,859,604 shares issued at June 30, 2013 and December 31, 2012, respectively	55	55
Additional paid-in capital	213,707	203,638
Treasury stock, at cost; 9,318,148 and 9,209,371 shares at June 30, 2013 and December 31, 2012, respectively	(174,206)	(170,898)
Accumulated other comprehensive loss	(1,406)	(1,973)
Retained earnings	115,239	116,862
Total stockholders' equity	153,389	147,684
Total liabilities and stockholders' equity	$ 653,177	$ 705,747

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Statement of Financial Position [Abstract]
Accounts Receivable, allowance	$ 7,542	$ 8,546
Preferred stock, shares authorized	20,000,000	20,000,000
Preferred stock, shares outstanding	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	180,000,000	180,000,000
Common stock, shares issued	55,062,141	54,859,604
Treasury stock, shares	9,318,148	9,209,371

Consolidated Statements Of Comprehensive Income - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Revenue
License fees	$ 5,990	$ 4,521	$ 8,970	$ 11,689
Subscriptions	51,964	37,923	99,720	65,985
Services	31,368	31,790	60,206	55,748
Maintenance	34,122	33,880	68,270	67,446
Other revenue	2,024	2,076	3,925	4,028
Total revenue	125,468	110,190	241,091	204,896
Cost of revenue
Cost of license fees	643	821	1,368	1,434
Cost of subscriptions	21,605	16,561	41,988	29,535
Cost of services	26,503	25,299	51,902	45,341
Cost of maintenance	6,561	6,178	12,435	12,155
Cost of other revenue	1,301	1,646	2,498	3,115
Total cost of revenue	56,613	50,505	110,191	91,580
Gross profit	68,855	59,685	130,900	113,316
Operating expenses
Sales and marketing	24,423	24,223	48,815	44,600
Research and development	16,483	14,856	32,912	28,160
General and administrative	12,849	21,753	25,591	36,254
Restructuring	146	0	3,356	0
Amortization	636	530	1,314	727
Impairment of cost method investment	0	200	0	200
Total operating expenses	54,537	61,562	111,988	109,941
Income (loss) from operations	14,318	(1,877)	18,912	3,375
Interest income	20	33	37	80
Interest expense	(1,497)	(1,462)	(3,191)	(1,653)
Other expense, net	(309)	(140)	(206)	(448)
Income (loss) before provision for income taxes	12,532	(3,446)	15,552	1,354
Income tax provision (benefit)	5,909	(1,175)	6,263	866
Net income (loss)	$ 6,623	$ (2,271)	$ 9,289	$ 488
Earnings (loss) per share
Basic	$ 0.15	$ (0.05)	$ 0.21	$ 0.01
Diluted	$ 0.15	$ (0.05)	$ 0.21	$ 0.01
Common shares and equivalents outstanding
Basic weighted average shares	44,538,444	44,112,905	44,506,157	44,023,650
Diluted weighted average shares	45,349,666	44,112,905	45,190,158	44,659,678
Dividends per share	$ 0.12	$ 0.12	$ 0.24	$ 0.24
Other comprehensive income (loss)
Foreign currency translation adjustment	$ (266)	$ (168)	$ 19	$ 111
Unrealized gain (loss) on derivative instruments, net of tax	429	(564)	548	(564)
Total other comprehensive income (loss)	163	(732)	567	(453)
Comprehensive income (loss)	$ 6,786	$ (3,003)	$ 9,856	$ 35

Consolidated Statements Of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012
Cash flows from operating activities
Net income	$ 9,289	$ 488
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	21,135	12,223
Provision for doubtful accounts and sales returns	1,246	2,511
Stock-based compensation expense	9,895	9,624
Excess tax benefits from stock based compensation	0	(340)
Deferred taxes	4,933	464
Impairment of cost method investment	0	200
Other non-cash adjustments	838	177
Changes in operating assets and liabilities, net of acquisition of businesses:
Accounts receivable	(11,966)	(16,135)
Prepaid expenses and other assets	8,319	(7,268)
Trade accounts payable	(4,586)	643
Accrued expenses and other liabilities	(9,731)	(4,692)
Donor restricted cash	41,505	21,868
Donations payable	(41,505)	(21,868)
Deferred revenue	8,100	13,054
Net cash provided by operating activities	37,472	10,949
Cash flows from investing activities
Purchase of property and equipment	(10,068)	(11,568)
Purchase of net assets of acquired companies, net of cash acquired	(876)	(280,095)
Capitalized software development costs	(1,643)	(235)
Net cash used in investing activities	(12,587)	(291,898)
Cash flows from financing activities
Proceeds from issuance of debt	27,900	312,000
Payments on debt	(47,900)	(52,400)
Payments of deferred financing costs	0	(2,440)
Proceeds from exercise of stock options	221	2,984
Excess tax benefits from stock-based compensation	0	340
Dividend payments to stockholders	(10,959)	(10,830)
Net cash provided by (used in) financing activities	(30,738)	249,654
Effect of exchange rate on cash and cash equivalents	(338)	(33)
Net decrease in cash and cash equivalents	(6,191)	(31,328)
Cash and cash equivalents, beginning of period	13,491	52,520
Cash and cash equivalents, end of period	$ 7,300	$ 21,192

Consolidated Statements Of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-In Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive Loss [Member]	Retained Earnings [Member]
Balance, (in shares) at Dec. 31, 2011		53,959,532
Balance at Dec. 31, 2011	$ 140,002	$ 54	$ 175,401	$ (166,226)	$ (1,148)	$ 131,921
Net income	(6,583)					(6,583)
Payment of dividends	(21,731)					(21,731)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)		355,180
Exercise of stock options, stock appreciation rights and restricted stock units	3,146	$ 0	3,146
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	(4,672)			(4,672)
Tax impact of exercise of equity-based compensation	81		81
Stock-based compensation	19,240		19,151			89
Equity-based awards assumed in business combination	5,859		5,859
Restricted stock grants (in shares)		687,652
Restricted stock grants	1	$ 1
Restricted stock cancellations (in shares)		(142,760)
Other comprehensive income (loss)	(825)				(825)
Balance, (in shares) at Dec. 31, 2012		54,859,604
Balance at Dec. 31, 2012	147,684	$ 55	203,638	(170,898)	(1,973)	116,862
Net income	(9,289)					(9,289)
Payment of dividends	(10,959)					(10,959)
Exercise of stock options, stock appreciation rights and restricted stock units (in shares)		274,658
Exercise of stock options, stock appreciation rights and restricted stock units	221		221
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	(3,308)			(3,308)
Stock-based compensation	9,895		9,848			47
Restricted stock grants (in shares)		21,023
Restricted stock grants	0	$ 0
Restricted stock cancellations (in shares)		(93,144)
Other comprehensive income (loss)	567				567
Balance, (in shares) at Jun. 30, 2013		55,062,141
Balance at Jun. 30, 2013	$ 153,389	$ 55	$ 213,707	$ (174,206)	$ (1,406)	$ 115,239

Consolidated Statements Of Stockholders' Equity (Parenthetical) - shares	6 Months Ended	12 Months Ended
	Jun. 30, 2013	Dec. 31, 2012
Statement of Stockholders' Equity [Abstract]
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	108,777	189,547

Organization	6 Months Ended
Organization	Jun. 30, 2013
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization We provide on-premise and cloud-based software solutions and related services designed specifically for nonprofit organizations. Our products and services enable nonprofit organizations to increase donations, reduce fundraising costs, improve communications with constituents, manage their finances and optimize internal operations. As of June 30, 2013, we had over 28,000 active customers distributed across multiple verticals within the nonprofit market including education, foundations, health and human services, religion, arts and cultural, public and societal benefits, environment and animal welfare, as well as international foreign affairs.

- Definition

The entire disclosure for organization, consolidation and basis of presentation of financial statements disclosure.

+ References

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-Publisher FASB
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-URI http://asc.fasb.org/extlink&oid=6373374&loc=d3e70478-108055

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-Publisher AICPA
-Name Statement of Position (SOP)
-Number 94-6
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 2-6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
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-Paragraph 4, 14, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
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+ Details

Summary Of Significant Accounting Policies

6 Months Ended

Jun. 30, 2013

Accounting Policies [Abstract]

Summary Of Significant Accounting Policies

Summary of significant accounting policies

Unaudited interim consolidated financial statements

The interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission (SEC) for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States (U.S. GAAP). The consolidated balance sheet at December 31, 2012, has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the three and six months ended June 30, 2013, are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2013, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2012, and other forms filed with the SEC from time to time.

Basis of consolidation

The consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

Use of estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes, capitalization of software development costs, our allowance for sales returns and doubtful accounts, deferred sales commissions, accounting for business combinations and loss contingencies. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.

Revenue recognition

Our revenue is primarily generated from the following sources: (i) charging for the use of our software products in a hosted environment; (ii) selling perpetual licenses of our software products; (iii) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (iv) providing software maintenance and support services.

We recognize revenue when all of the following conditions are met:

•Persuasive evidence of an arrangement exists;

•The product or services has been delivered;

•The fee is fixed or determinable; and

•Collection of the resulting receivable is probable.

Determining whether and when these criteria have been met can require significant judgment and estimates. We deem acceptance of an agreement to be evidence of an arrangement. Delivery for our products occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical agreements do not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection. Revenue is recognized net of sales returns and allowances.

Subscriptions

We provide hosting services to customers who have purchased perpetual rights to certain of our software products (hosting services). Revenue from hosting services, as well as data enrichment services, data management services and online training programs, is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related hosting service.

We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (hosted applications). Revenue from hosted applications is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed over the estimated period that the customer benefits from the related hosted application.

For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (VSOE) if available; (ii) third-party evidence (TPE) if VSOE is not available; and (iii) best estimate of selling price if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables.

Revenue from transaction processing fees is recognized when the service is provided and the amounts are determinable. Credit card fees directly associated with processing donations for customers are included in subscriptions revenue, net of related transaction costs.

License fees

We sell software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on objective evidence of the fair value of the various elements. We determine the fair value of the various elements using different methods. Fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which vary according to the level of support service provided under the maintenance program. Fair value of professional services and other products and services is based on sales of these products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements which is normally the software license in the arrangement.

When a software license is sold with software customization services, generally the services are to provide customer support for assistance in creating special reports and other enhancements that will assist with efforts to improve operational efficiency and/or to support business process improvements. These services are not essential to the functionality of the software. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services using the percentage-of-completion method.

Services

We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are performed.

We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period.

We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over the contract period.

Maintenance

We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program and are generally renewable annually. Maintenance contracts also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage.

Deferred revenue

To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.

Goodwill

The change in goodwill for each reportable segment during the six months ended June 30, 2013, consisted of the following:



(in thousands)	ECBU			GMBU			IBU			Target Analytics		Other		Total
Balance at December 31, 2012	$	148,322		$	75,149		$	6,311		$	33,177	$	2,096	$	265,055
Additions related to business combinations	—			—			413			—		—		413
Adjustments related to prior year business combinations	(494		)	(193		)	—			—		—		(687		)
Effect of foreign currency translation	—			—			(327		)	—		—		(327		)
Balance at June 30, 2013	$	147,828		$	74,956		$	6,397		$	33,177	$	2,096	$	264,454

Amortization expense

Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes and the nature of the intangible asset. The following table summarizes amortization expense for:



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2013		2012		2013		2012
Included in cost of revenue:
Cost of license fees	$	126	$	124	$	247	$	247
Cost of subscriptions	4,678		2,706		9,312		3,688
Cost of services	633		468		1,266		879
Cost of maintenance	114		250		228		494
Cost of other revenue	19		19		37		38
Total included in cost of revenue	5,570		3,567		11,090		5,346
Included in operating expenses	636		530		1,314		727
Total	$	6,206	$	4,097	$	12,404	$	6,073

The following table outlines the estimated future amortization expense for each of the next five years for our finite-lived intangible assets as of June 30, 2013:



Year ending December 31,	Amortization
(in thousands)	expense
2013 - remaining	$	12,195
2014	22,588
2015	22,214
2016	21,807
2017	19,492
Total	$	98,296

Recently adopted accounting pronouncements

Effective January 1, 2013, we adopted ASU 2013-02, Comprehensive Income (Topic 220) Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income, which requires that entities provide information about the amounts reclassified out of accumulated other comprehensive income by component. In addition, entities are required to present, either on the face of the statement where net income is presented or in the notes, significant amounts reclassified out of accumulated other comprehensive income by the respective line items of net income but only if the amount reclassified is required under U.S. GAAP to be reclassified to net income in its entirety in the same reporting period. For other amounts that are not required under U.S. GAAP to be reclassified in their entirety to net income, entities are required to cross-reference to other disclosures required under U.S. GAAP that provide additional detail about those amounts. The adoption of ASU 2013-02 did not have a material impact on our consolidated financial statements. We have presented the amounts reclassified out of accumulated other comprehensive income by component in Note 12 to our consolidated financial statements.

Effective January 1, 2013, we adopted ASU 2012-02, Intangibles - Goodwill and Other (Topic 350) Testing Indefinite-Lived Intangible Assets for Impairment, which simplifies how entities test indefinite-lived intangible assets for impairment. ASU 2012-02 permits an entity to first assess qualitative factors to determine whether it is more likely than not that an indefinite-lived intangible asset is impaired as a basis for determining whether it is necessary to perform the quantitative impairment test currently required by ASC Topic 350-30 on general intangibles other than goodwill. The adoption of ASU 2012-02 did not have a material impact on our consolidated financial statements.

Recently issued accounting pronouncements

In July 2013, the FASB issued ASU 2013-11, Income Taxes (Topic 740) Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. Under ASU 2013-11, an unrecognized tax benefit, or a portion of an unrecognized tax benefit, should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward or a similar tax loss, or a tax credit carryforward, except as follows. To the extent a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available at the reporting date under the tax law of the applicable jurisdiction to settle any additional income taxes that would result from the disallowance of a tax position or the tax law of the applicable jurisdiction does not require the entity to use, and the entity does not intend to use, the deferred tax asset for such purpose, the unrecognized tax benefit should be presented in the financial statements as a liability and should not be combined with deferred tax assets. ASU 2013-11 is effective for fiscal years and interim periods within those years, beginning after December 15, 2013. Early adoption is permitted. We do not anticipate any material impact from the adoption of ASU 2013-11.

Business Combinations

6 Months Ended

Jun. 30, 2013

Business Combinations [Abstract]

Business Combinations

Business combinations

Convio

In May 2012, we completed our acquisition of Convio, Inc. (Convio), for approximately $329.8 million in cash consideration and the assumption of unvested equity awards valued at approximately $5.9 million, for a total of $335.7 million. Convio was a leading provider of on-demand constituent engagement solutions that enabled nonprofit organizations to more effectively raise funds, advocate for change and cultivate relationships. The acquisition of Convio expands our subscription and online offerings and accelerates our evolution to a subscription-based revenue model. As a result of the acquisition, Convio has become a wholly-owned subsidiary of ours. The results of operations of Convio are included in our consolidated financial statements from the date of acquisition. Because we have integrated a substantial amount of the Convio operations and have made product rationalization decisions, it is not possible to determine the revenue and operating costs attributable solely to the acquired business. During the year ended December 31, 2012, we incurred $6.4 million of acquisition-related costs associated with the acquisition of Convio, which were recorded in general and administrative expense.

We financed the acquisition of Convio through cash on hand and borrowings of $312.0 million under our amended credit facility. In connection with closing the Convio acquisition, we designated Convio as a material domestic subsidiary under our credit facility. As a material domestic subsidiary, Convio guarantees amounts outstanding under the credit facility and pledges certain stock of its subsidiaries.

The following table summarizes the allocation of the purchase price based on the estimated fair value of the assets acquired and the liabilities assumed:



(in thousands)
Net working capital, excluding deferred revenue	$	57,062
Property and equipment	6,591
Other long term assets	75
Deferred revenue	(7,847		)
Deferred tax liability	(33,181		)
Intangible assets and liabilities	139,650
Goodwill	173,324
	$	335,674

The estimated fair value of accounts receivable acquired approximates the contractual value of $12.8 million. The goodwill recognized is attributable primarily to the assembled workforce of Convio and the opportunities for expected synergies. None of the goodwill arising in the acquisition is deductible for income tax purposes. The estimated amount of goodwill assigned to the Enterprise Customer Business Unit and the General Markets Business Unit reporting segments was $124.8 million, and $48.5 million, respectively.

The acquisition resulted in the identification of the following identifiable intangible assets:



	Intangible assets acquired			Weighted average amortization period
	(in thousands)			(in years)
Customer relationships	$	53,000		15
Marketing assets	7,800			7
Acquired technology	69,000			8
In-process research and development	9,100			7
Non-compete agreements	1,440			2
Unfavorable leasehold interests	(690		)	7
	$	139,650

The fair value of the intangible assets was based on the income approach, cost approach, relief of royalty rate method and excess earnings methods. Customer relationships are amortized on an accelerated basis. Marketing assets, acquired technology and non-compete agreements are amortized on a straight-line basis. In-process research and development was placed into service subsequent to the time of acquisition and is amortized on a straight-line basis from the time of being placed into service over a weighted average amortization period of seven years.

The following unaudited pro forma condensed consolidated results of operations assume that the acquisition of Convio occurred on January 1, 2011. This unaudited pro forma financial information does not reflect any adjustments for anticipated synergies resulting from the acquisition and should not be relied upon as being indicative of the historical results that would have been attained had the transaction been consummated as of January 1, 2011, or of the results that may occur in the future.



	Three months ended June 30,					Six months ended June 30,
(in thousands, except per share amounts)	2013		2012			2013		2012
Revenue	$	125,468	$	118,789		$	241,091	$	234,364
Net income (loss)	$	6,623	$	(1,914	)	$	9,289	$	(5,979	)
Basic earnings (loss) per share	$	0.15	$	(0.04	)	$	0.21	$	(0.14	)
Diluted earnings (loss) per share	$	0.15	$	(0.04	)	$	0.21	$	(0.14	)

- Definition

The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).

+ References

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Reference 16: http://www.xbrl.org/2003/role/presentationRef
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Reference 19: http://www.xbrl.org/2003/role/presentationRef
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Earnings Per Share

6 Months Ended

Jun. 30, 2013

Earnings Per Share [Abstract]

Earnings Per Share

Earnings (loss) per share

We compute basic earnings (loss) per share by dividing net income (loss) available to common stockholders by the weighted average number of common shares outstanding. Diluted earnings (loss) per share is computed by dividing net income (loss) available to common stockholders by the weighted average number of common shares and dilutive potential common shares then outstanding. Diluted earnings (loss) per share reflect the assumed conversion of all dilutive securities using the treasury stock method. Dilutive potential common shares consist of shares issuable upon the exercise of stock options, settlement of stock appreciation rights and vesting of restricted stock awards and units.

The following table sets forth the computation of basic and diluted earnings per share:



	Three months ended June 30,					Six months ended June 30,
(in thousands, except share and per share amounts)	2013		2012			2013		2012
Numerator:
Net income (loss), as reported	$	6,623	$	(2,271	)	$	9,289	$	488
Denominator:
Weighted average common shares	44,538,444		44,112,905			44,506,157		44,023,650
Add effect of dilutive securities:
Employee equity-based compensation	811,222		—			684,001		636,028
Weighted average common shares assuming dilution	45,349,666		44,112,905			45,190,158		44,659,678
Earnings (loss) per share:
Basic	$	0.15	$	(0.05	)	$	0.21	$	0.01
Diluted	$	0.15	$	(0.05	)	$	0.21	$	0.01

The following shares and potential shares underlying stock-based awards were not included in diluted earnings (loss) per share because their inclusion would have been anti-dilutive:



	Three months ended June 30,		Six months ended June 30,
	2013	2012	2013	2012
Shares excluded from calculations of diluted earnings (loss) per share	54,222	753,365	105,339	75,399

Prepaid Expenses And Other Assets

6 Months Ended

Jun. 30, 2013

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Prepaid Expenses And Other Assets

Prepaid expenses and other assets

Prepaid expenses and other assets consisted of the following as of:



(in thousands)	June 30, 2013		December 31, 2012
Deferred sales commissions	$	19,023	$	18,142
Prepaid software maintenance	8,595		5,530
Taxes, prepaid and receivable	992		7,398
Deferred professional services costs	8,055		8,057
Other assets	13,434		11,306
Total prepaid expenses and other assets	50,099		50,433
Less: Long-term portion	17,894		9,844
Total prepaid expenses and other current assets	$	32,205	$	40,589

Accrued Expenses And Other Liabilities

6 Months Ended

Jun. 30, 2013

Accrued Expenses And Other Current Liabilities [Abstract]

Accrued Expenses And Other Liabilities

Accrued expenses and other liabilities

Accrued expenses and other liabilities consisted of the following as of:



(in thousands)	June 30, 2013		December 31, 2012
Taxes payable	$	6,147	$	7,607
Accrued commissions and salaries	5,883		5,905
Accrued bonuses	8,363		11,966
Customer credit balances	2,576		4,577
Accrued software and maintenance	9,501		3,875
Unrecognized tax benefit	4,124		3,846
Other liabilities	16,084		13,501
Total accrued expenses and other liabilities	52,678		51,277
Less: Long-term portion	5,632		5,281
Total accrued expenses and other current liabilities	$	47,046	$	45,996

Debt

6 Months Ended

Jun. 30, 2013

Debt Disclosure [Abstract]

Debt

Credit facility

We have a five-year $325.0 million credit facility which includes the following facilities: (i) a dollar and a designated currency revolving credit facility with sublimits for letters of credit and swingline loans, and (ii) a delayed draw term loan. The credit facility is secured by the stock and limited liability company interests of certain of our subsidiaries and is guaranteed by our material domestic subsidiaries.

Amounts borrowed under the dollar tranche revolving credit loans and delayed draw term loans under the credit facility bear interest at a rate per annum equal to, at our option, (a) Base Rate equal to the highest of (i) the prime rate, (ii) federal funds rate plus 0.50% and (iii) one month LIBOR plus 1%, in addition to a margin of 0.25% to 1.25%, or (b) LIBOR rate plus a margin of 1.25% to 2.25%. Swingline loans bear interest at a rate per annum equal to the Base Rate plus a margin of 0.25% to 1.25% or such other rate agreed to between the Swingline lender and us. Designated currency tranche revolving credit loans bear interest at a rate per annum equal to the LIBOR rate plus a margin of 1.25% to 2.25%. The exact amount of any margin depends on the nature of the loan and our leverage ratio.

We also pay a quarterly commitment fee on the unused portion of the revolving credit facility from 0.20% to 0.35% per annum, depending on our leverage ratio. At June 30, 2013, the commitment fee was 0.28%.

The term loans under our credit facility require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the credit facility in February 2017. We evaluate the classification of our debt based on the required annual maturities of our credit facility.

The credit facility includes financial covenants related to the leverage ratio and interest ratio, as well as restrictions on the maximum amount of annual capital expenditures, our ability to declare and pay dividends and our ability to repurchase shares of our common stock. At June 30, 2013, we were in compliance with our debt covenants under the credit facility.

The following table summarizes our debt balances and the related effective interest rate which includes our interest cost incurred and the effect of interest rate swap agreements.



	Debt balance at				Effective interest rate at
(in thousands, except percentages)	June 30, 2013		December 31, 2012		June 30, 2013		December 31, 2012
Credit facility:
Revolving credit loans	$	108,000	$	123,000	2.21	%	2.68	%
Term loans	87,500		92,500		2.64	%	3.14	%
Total debt	195,500		215,500		2.40	%	2.88	%
Less: Debt, current portion	11,250		10,000		2.64	%	3.14	%
Debt, net of current portion	$	184,250	$	205,500	2.38	%	2.86	%

We believe the carrying amount of our credit facility approximates its fair value at June 30, 2013 and December 31, 2012, due to the variable rate nature of the debt. As LIBOR rates are observable at commonly quoted intervals, it is classified within Level 2 of the fair value hierarchy.

As of June 30, 2013, the required annual maturities related to our credit facility were as follows:



Year ending December 31, (in thousands)	Annual maturities
2013 - remaining	$	5,000
2014	13,750
2015	15,000
2016	15,000
2017	146,750
Total required maturities	$	195,500

Deferred financing costs

In February 2012, we amended and restated our credit facility to increase our borrowing capacity. In connection with our amended and restated credit facility we paid $2.4 million of financing costs. These costs together with a portion of the unamortized financing costs from our previous credit facility are being amortized over the term of the new facility. As of June 30, 2013 and December 31, 2012, deferred financing costs totaling $2.2 million and $2.5 million, respectively, are included in other assets on the consolidated balance sheet.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References + Details

Derivative Instruments (Notes)

6 Months Ended

Jun. 30, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivatives Instruments

Derivative instruments

We use derivative instruments to manage interest rate risk. We have two interest rate swap agreements which effectively convert portions of our variable rate debt under our credit facility to a fixed rate for the terms of the swap agreements. The aggregate notional value of the swap agreements was $150.0 million with effective dates beginning in May 2012 through January 2017. We designated the swap agreements as cash flow hedges at the inception of the contracts.

The fair values of our derivative instruments were as follows as of:



		Liability fair value at
(in thousands)	Balance sheet location	June 30, 2013		December 31, 2012
Derivative instruments designated as hedging instruments:
Interest rate swaps	Other liabilities	$	399	$	1,296
Total derivative instruments designated as hedging instruments		$	399	$	1,296

The fair value of our interest rate swaps was based on model-driven valuations using LIBOR rates, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps are classified within Level 2 of the fair value hierarchy.

The effects of derivative instruments in cash flow hedging relationships were as follows:



	Loss recognized in accumulated other comprehensive loss as of		Location of loss reclassified from accumulated other comprehensive loss into income	Amount reclassified from accumulated other comprehensive loss into income
	June 30, 2013			Three months ended June 30,		Six months ended June 30,
(in thousands)	June 30, 2013			2013		2013
Interest rate swaps	$	399	Interest expense	$	200	$	389

	June 30, 2012			Three months ended June 30,		Six months ended June 30,
	June 30, 2012			2012		2012
Interest rate swaps	$	925	Interest expense	$	64	$	64

We recognize income tax expense or benefit within accumulated other comprehensive loss each reporting period based on the change in fair value of our derivative instruments. The income tax expense recognized in accumulated other comprehensive loss was $0.3 million and $0.4 million for the three and six months ended June 30, 2013. The income tax benefit recognized in accumulated other comprehensive loss was $0.4 million for the three and six months ended June 30, 2012. There was no ineffective portion of our interest rate swaps during the three and six months ended months ended June 30, 2013 and June 30, 2012.

Commitments And Contingencies

6 Months Ended

Jun. 30, 2013

Commitments and Contingencies Disclosure [Abstract]

Commitments And Contingencies

Commitments and contingencies

Leases

We lease our headquarters facility under a 15-year lease agreement which was entered into in October 2008, and has two five-year renewal options. The current annual base rent of the lease is $3.9 million payable in equal monthly installments. The base rent escalates annually at a rate equal to the change in the consumer price index, as defined in the agreement, but not to exceed 5.5% in any year.

With our acquisition of Convio, we assumed a lease for office space in Austin, Texas which terminates on September 30, 2023, and has two five-year renewal options. Under the terms of the lease, we will increase our leased space by approximately 20,000 square feet on July 31, 2016. The current annual base rent of the lease is $2.2 million. The terms of the agreement include a rent holiday during the first year and base rent that escalates annually thereafter between 2% and 4%. The related rent expense is recorded on a straight-line basis over the length of the lease term. We have a standby letter of credit of $2.0 million for a security deposit for this lease.

We have provisions in our leases for our headquarters facility and office space in Austin, Texas that entitle us to leasehold improvement allowances of $4.0 million and $3.3 million, respectively. These amounts will be recorded as a reduction to rent expense ratably over the terms of the leases. Rent expense was reduced related to these lease provisions by $0.2 million and $0.3 million, during the three and six months ended June 30, 2013, respectively, and by $0.1 million during the three and six months ended June 30, 2012. The leasehold improvement allowances have been included in the table of operating lease commitments below as a reduction in our lease commitments ratably over the then remaining terms of the leases. The timing of the reimbursements for the actual leasehold improvements may vary from the amounts reflected in the table below.

Additionally, we have subleased a portion of our facilities under various agreements extending through 2013. The reduction in rent expense related to these agreements during the three and six months ended June 30, 2013 was not material to the consolidated statements of comprehensive income. Rent expense was reduced by $0.1 million and $0.2 million related to these agreements during the three and six months ended June 30, 2012, respectively.

We have also received, and expect to receive through 2016, quarterly South Carolina state incentive payments as a result of locating our headquarters facility in Berkeley County, South Carolina. These amounts are recorded as a reduction of rent expense and were $0.3 million and $0.6 million for the three months ended June 30, 2013 and 2012, respectively and $1.0 million and $1.1 million for the six months ended June 30, 2013 and 2012, respectively. Total rent expense was $2.4 million and $1.7 million for the three months ended June 30, 2013 and 2012, respectively and $4.5 million and $3.1 million for the six months ended June 30, 2013 and 2012, respectively.

Additionally, we lease various office space and equipment under operating leases. We also have various non-cancelable capital leases for computer equipment and furniture that are not significant.

As of June 30, 2013, the future minimum lease commitments related to lease agreements, net of related sublease commitments and lease incentives, were as follows:



Year ending December 31,	Operating
(in thousands)	leases
2013 – remaining	$	4,528
2014	10,133
2015	9,940
2016	9,602
2017	9,659
Thereafter	50,604
Total minimum lease payments	$	94,466

Other commitments

We utilize third-party relationships in conjunction with our products and services, with contractual arrangements varying in length from one to three years. In certain cases, these arrangements require a minimum annual purchase commitment. As of June 30, 2013, the remaining aggregate minimum purchase commitment under these arrangements is approximately $15.4 million through 2016. We incurred expense under these arrangements of $0.7 million and $0.9 million for the three and six months ended June 30, 2013.

Legal contingencies

We are subject to legal proceedings and claims that arise in the ordinary course of business. We record an accrual for a contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. We do not believe the amount of potential liability with respect to these actions will have a material adverse effect upon our consolidated financial position, results of operations or cash flows.

- Definition

The entire disclosure for commitments and contingencies.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 20
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Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 14
-Paragraph 3
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 9, 10, 11, 12
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Income Taxes

6 Months Ended

Jun. 30, 2013

Income Tax Disclosure [Abstract]

Income Taxes

Income taxes

Our effective tax rate, including the effects of period-specific events, was:



	Three months ended June 30,				Six months ended June 30,
	2013		2012		2013		2012
Effective tax rate	47.2	%	34.1	%	40.3	%	64.0	%

The increase in the effective tax rate during the three months ended June 30, 2013 compared to the same period in 2012 is primarily due to an increase in the proportional earnings during the three months ended June 30, 2013 as compared to the same period in 2012 relative to the estimated full year earnings for the respective periods. The estimated annual effective tax rate at June 30, 2013 and 2012 was relatively unchanged.

The decrease in the effective tax rate during the six months ended June 30, 2013 compared to the same period in 2012 is primarily due to an increase in the benefit from research and development credits and a decrease in nondeductible acquisition costs, partially offset by an increase in pretax income. The research and development credits were reinstated in January 2013 with retrospective application to the 2012 tax year. The provision for income taxes differs from the tax computed at the U.S. federal statutory income tax rate due primarily to research and development tax credits, which were partially offset by foreign loss jurisdictions where we have determined a valuation allowance is appropriate, as well as state taxes. Our effective income tax rate may fluctuate quarterly as a result of factors, including changes in our assessment of certain tax contingencies, valuation allowances, and changes in tax law.

We have deferred tax assets for federal, state, and international net operating loss carryforwards and state tax credits. The federal and state net operating loss carryforwards are subject to various Internal Revenue Code limitations and applicable state tax laws. The foreign net operating loss carryforwards, a portion of the state net operating loss carryforwards and a portion of state tax credits have a valuation reserve due to the uncertainty of realizing such carryforwards and credits in the future.

The total amount of unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate, was $4.1 million at June 30, 2013 and $3.8 million at December 31, 2012. We recognize accrued interest and penalties, if any, related to unrecognized tax benefits as a component of income tax expense.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

+ Details

Stock-Based Compensation

6 Months Ended

Jun. 30, 2013

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Stock-Based Compensation

Stock-based compensation

The following table summarizes stock-based compensation expense:



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2013		2012		2013		2012
Included in cost of revenue:
Cost of subscriptions	$	189	$	245	$	415	$	426
Cost of services	593		565		1,436		1,057
Cost of maintenance	194		89		256		200
Total included in cost of revenue	976		899		2,107		1,683
Included in operating expenses:
Sales and marketing	545		603		1,243		1,020
Research and development	1,062		847		2,215		1,498
General and administrative	2,134		3,439		4,330		5,423
Total included in operating expenses	3,741		4,889		7,788		7,941
Total	$	4,717	$	5,788	$	9,895	$	9,624

- Definition

The entire disclosure for compensation-related costs for equity-based compensation, which may include disclosure of policies, compensation plan details, allocation of equity compensation, incentive distributions, equity-based arrangements to obtain goods and services, deferred compensation arrangements, employee stock ownership plan details and employee stock purchase plan details.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Paragraph 1
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-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 14

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 123R
-Paragraph 64, 65, A240
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Statement of Position (SOP)
-Number 93-6
-Paragraph 53
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Stockholders' Equity

6 Months Ended

Jun. 30, 2013

Equity [Abstract]

Stockholders' Equity

Stockholders’ equity

Dividends

In February 2013, our Board of Directors approved an annual dividend of $0.48 per share. The following table provides information with respect to quarterly dividends paid on common stock during the six months ended June 30, 2013.



Declaration Date	Dividend per Share		Record Date	Payable Date
February 2013	$	0.12	February 28	March 15
May 2013	$	0.12	May 28	June 14

In August 2013, our Board of Directors declared a third quarter dividend of $0.12 per share payable on September 13, 2013, to stockholders of record on August 28, 2013.

Changes in accumulated other comprehensive loss by component

The changes in accumulated other comprehensive loss by component, consisted of the following:



(in thousands)	Gains and losses on cash flow hedges			Foreign currency translation adjustment			Total
Balance at December 31, 2012	$	(791	)	$	(1,182	)	$	(1,973	)
Other comprehensive income before reclassifications	159			19			178
Amounts reclassified from accumulated other comprehensive loss to interest expense	389			—			389
Net current-period other comprehensive income	548			19			567
Balance at June 30, 2013	$	(243	)	$	(1,163	)	$	(1,406	)

- Definition

The entire disclosure for shareholders' equity, comprised of portions attributable to the parent entity and noncontrolling interest, if any, including other comprehensive income (as applicable). Including, but not limited to: (1) balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings; (2) accumulated balance for each classification of other comprehensive income and total amount of comprehensive income; (3) amount and nature of changes in separate accounts, including the number of shares authorized and outstanding, number of shares issued upon exercise and conversion, and for other comprehensive income, the adjustments for reclassifications to net income; (4) rights and privileges of each class of stock authorized; (5) basis of treasury stock, if other than cost, and amounts paid and accounting treatment for treasury stock purchased significantly in excess of market; (6) dividends paid or payable per share and in the aggregate for each class of stock for each period presented; (7) dividend restrictions and accumulated preferred dividends in arrears (in aggregate and per share amount); (8) retained earnings appropriations or restrictions, such as dividend restrictions; (9) impact of change in accounting principle, initial adoption of new accounting principle and correction of an error in previously issued financial statements; (10) shares held in trust for Employee Stock Ownership Plan (ESOP); (11) deferred compensation related to issuance of capital stock; (12) note received for issuance of stock; (13) unamortized discount on shares; (14) description, terms, and number of warrants or rights outstanding; (15) shares under subscription and subscription receivables, effective date of new retained earnings after quasi-reorganization and deficit eliminated by quasi-reorganization and, for a period of at least ten years after the effective date, the point in time from which the new retained dates; and (16) retroactive effective of subsequent change in capital structure.

+ References

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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 15: http://www.xbrl.org/2003/role/presentationRef
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Reference 22: http://www.xbrl.org/2003/role/presentationRef
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 23: http://www.xbrl.org/2003/role/presentationRef
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-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

+ Details

Segment Information

6 Months Ended

Jun. 30, 2013

Segment Reporting [Abstract]

Segment Information

Segment information

As of June 30, 2013, our reportable segments were the Enterprise Customer Business Unit, or the ECBU, the General Markets Business Unit, or the GMBU, the International Business Unit, or the IBU, and Target Analytics. Following is a description of each reportable segment:


•	The ECBU is focused on marketing, sales, delivery and support to large and/or strategic customers, specifically identified prospects and customers in North America;


•	The GMBU is focused on marketing, sales, delivery and support to all emerging and mid-sized prospects and customers in North America;


•	The IBU is focused on marketing, sales, delivery and support to all prospects and customers outside of North America; and


•	Target Analytics is primarily focused on marketing, sales and delivery of analytic services to all prospects and customers in North America.

Our chief operating decision maker is our chief executive officer, or CEO. The CEO reviews financial information presented on an operating segment basis for the purposes of making certain operating decisions and assessing financial performance. The CEO uses internal financial reports that provide segment revenues and operating income, excluding stock-based compensation expense, amortization expense, depreciation expense, research and development expense and certain corporate sales, marketing, general and administrative expenses. Currently, the CEO believes that the exclusion of these costs allows for a better understanding of the operating performance of the operating units and management of other operating expenses and cash needs. The CEO does not review any segment balance sheet information.

We have recast our segment disclosures for the three and six months ended June 30, 2012, to present them on a consistent basis with the current year due to a change in our methodology for allocating expenses to our reportable segments. Summarized reportable segment financial results, were as follows:



	Three months ended June 30,					Six months ended June 30,
(in thousands)	2013		2012			2013		2012
Revenue by segment:
ECBU	$	49,275	$	41,649		$	93,954	$	75,491
GMBU	55,924		49,703			108,942		93,534
IBU	10,788		10,330			20,026		19,000
Target Analytics	9,458		8,497			18,126		16,860
Other⁽¹⁾	23		11			43		11
Total revenue	$	125,468	$	110,190		$	241,091	$	204,896
Segment operating income⁽²⁾:
ECBU	$	26,496	$	16,608		$	50,138	$	31,795
GMBU	33,371		29,807			65,546		55,866
IBU	2,614		1,781			3,238		2,143
Target Analytics	3,735		3,509			6,911		6,953
Other⁽¹⁾	80		32			291		284
	66,296		51,737			126,124		97,041
Less:
Corporate unallocated costs⁽³⁾	41,055		43,729			84,913		77,969
Stock-based compensation costs	4,717		5,788			9,895		9,624
Amortization expense	6,206		4,097			12,404		6,073
Interest expense, net	1,477		1,429			3,154		1,573
Other expense, net	309		140			206		448
Income (loss) before provision for income taxes	$	12,532	$	(3,446	)	$	15,552	$	1,354


(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.


(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.


(3)	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-Publisher FASB
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-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Restructuring

6 Months Ended

Jun. 30, 2013

Restructuring and Related Activities [Abstract]

Restructuring

During 2012, in an effort to consolidate our operating locations, we decided not to renew our current lease for office space in San Diego, CA, which matured on June 30, 2013. As a result, we initiated a plan to transition most of our operations based in San Diego, CA to our Austin, TX location, which we substantially completed in June 2013 when the lease matured.

The following table summarizes our restructuring costs related to our San Diego office transition as of June 30, 2013:



	Total costs expected to be incurred		Costs incurred during the three months ended		Costs incurred during the six months ended		Cumulative costs incurred as of
(in thousands)	Total costs expected to be incurred		June 30, 2013
By component:
Employee severance and retention costs	$	337	$	79	$	120	$	295
Employee relocation costs	212		42		76		76
	549		121		196		371
By reportable segment:
Other	$	549	$	121	$	196	$	371

The change in our liability related to our San Diego office transition during the six months ended June 30, 2013, consisted of the following:



	Accrued at		Increases for incurred costs		Costs paid			Accrued at
(in thousands)	December 31, 2012		Increases for incurred costs		Costs paid			June 30, 2013
Employee severance and retention costs	$	175	$	120	$	(251	)	$	44
Employee relocation costs	—		76		(76		)	—
	$	175	$	196	$	(327	)	$	44

In January 2013, we implemented a realignment of our workforce in response to changes in the nonprofit industry and global economy. The realignment included a reduction in workforce of approximately 135 positions. The cost associated with this realignment was substantially incurred during the first six months of 2013.

The following table summarizes our restructuring costs related to the reduction in workforce as of June 30, 2013:



	Total costs expected to be incurred		Costs incurred during the three months ended		Costs incurred during the six months ended		Cumulative costs incurred as of
(in thousands)	Total costs expected to be incurred		June 30, 2013
By component:
Employee severance costs	$	3,200	$	25	$	3,160	$	3,160
By reportable segment:
ECBU	$	828	$	—	$	828	$	828
GMBU	290		—		290		290
Target Analytics	136		—		136		136
Other	1,946		25		1,906		1,906
	$	3,200	$	25	$	3,160	$	3,160

The change in our liability related to the reduction in workforce during the six months ended June 30, 2013, consisted of the following:



	Accrued at		Increases for incurred costs		Costs paid			Accrued at
(in thousands)	December 31, 2012		Increases for incurred costs		Costs paid			June 30, 2013
Employee severance costs	$	—	$	3,160	$	(3,108	)	$	52

- Definition

The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled.

+ References + Details

Summary Of Significant Accounting Policies (Policies)

6 Months Ended

Jun. 30, 2013

Accounting Policies [Abstract]

Unaudited interim consolidated financial statements

Basis of consolidation

Use of estimates

Revenue recognition

We recognize revenue when all of the following conditions are met:

•Persuasive evidence of an arrangement exists;

•The product or services has been delivered;

•The fee is fixed or determinable; and

•Collection of the resulting receivable is probable.

Subscriptions

License fees

Services

Maintenance

Deferred revenue

To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.

Goodwill

The change in goodwill for each reportable segment during the six months ended June 30, 2013, consisted of the following:



(in thousands)	ECBU			GMBU			IBU			Target Analytics		Other		Total
Balance at December 31, 2012	$	148,322		$	75,149		$	6,311		$	33,177	$	2,096	$	265,055
Additions related to business combinations	—			—			413			—		—		413
Adjustments related to prior year business combinations	(494		)	(193		)	—			—		—		(687		)
Effect of foreign currency translation	—			—			(327		)	—		—		(327		)
Balance at June 30, 2013	$	147,828		$	74,956		$	6,397		$	33,177	$	2,096	$	264,454

Amortization expense

Recently adopted accounting pronouncements

Recently issued accounting pronouncements

- Definition

Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting. The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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-Topic 323
-SubTopic 10
-URI http://asc.fasb.org/subtopic&trid=2196966

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 325
-SubTopic 20
-URI http://asc.fasb.org/subtopic&trid=2197087

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6367646&loc=d3e18780-107790

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.3A-02)
-URI http://asc.fasb.org/extlink&oid=6959686&loc=d3e355033-122828

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
-SubTopic 10
-Section 45
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=16385135&loc=d3e33801-111570

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=18733093&loc=d3e5614-111684

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 4
-Subparagraph c
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 18
-Paragraph 5, 6, 16-19
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 96-16
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 4
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 18
-Paragraph 20
-Subparagraph a(2)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 2-6
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 97-2
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph k
-Article 1

Reference 17: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 140
-Paragraph 46
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 18: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02, 03
-Article 3A

Reference 19: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Interpretation (FIN)
-Number 46R
-Paragraph 14, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

- Definition

Disclosure of accounting policy for revenue recognition. If the entity has different policies for different types of revenue transactions, the policy for each material type of transaction is generally disclosed. If a sales transaction has multiple element arrangements (for example, delivery of multiple products, services or the rights to use assets) the disclosure may indicate the accounting policy for each unit of accounting as well as how units of accounting are determined and valued. The disclosure may encompass important judgment as to appropriateness of principles related to recognition of revenue. The disclosure also may indicate the entity's treatment of any unearned or deferred revenue that arises from the transaction.

+ References + Details

Summary Of Significant Accounting Policies (Tables)

6 Months Ended

Jun. 30, 2013

Accounting Policies [Abstract]

Change In Goodwill By Reportable Segment

The change in goodwill for each reportable segment during the six months ended June 30, 2013, consisted of the following:



(in thousands)	ECBU			GMBU			IBU			Target Analytics		Other		Total
Balance at December 31, 2012	$	148,322		$	75,149		$	6,311		$	33,177	$	2,096	$	265,055
Additions related to business combinations	—			—			413			—		—		413
Adjustments related to prior year business combinations	(494		)	(193		)	—			—		—		(687		)
Effect of foreign currency translation	—			—			(327		)	—		—		(327		)
Balance at June 30, 2013	$	147,828		$	74,956		$	6,397		$	33,177	$	2,096	$	264,454

Summary Of Amortization Expense

The following table summarizes amortization expense for:



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2013		2012		2013		2012
Included in cost of revenue:
Cost of license fees	$	126	$	124	$	247	$	247
Cost of subscriptions	4,678		2,706		9,312		3,688
Cost of services	633		468		1,266		879
Cost of maintenance	114		250		228		494
Cost of other revenue	19		19		37		38
Total included in cost of revenue	5,570		3,567		11,090		5,346
Included in operating expenses	636		530		1,314		727
Total	$	6,206	$	4,097	$	12,404	$	6,073

Schedule of Finite-Lived Intangible Assets, Future Amortization Expense

The following table outlines the estimated future amortization expense for each of the next five years for our finite-lived intangible assets as of June 30, 2013:



Year ending December 31,	Amortization
(in thousands)	expense
2013 - remaining	$	12,195
2014	22,588
2015	22,214
2016	21,807
2017	19,492
Total	$	98,296

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

+ References + Details

Business Combinations (Tables)

6 Months Ended

Jun. 30, 2013

Business Combinations [Abstract]

Purchase price allocation

The following table summarizes the allocation of the purchase price based on the estimated fair value of the assets acquired and the liabilities assumed:



(in thousands)
Net working capital, excluding deferred revenue	$	57,062
Property and equipment	6,591
Other long term assets	75
Deferred revenue	(7,847		)
Deferred tax liability	(33,181		)
Intangible assets and liabilities	139,650
Goodwill	173,324
	$	335,674

Acquired intangible assets

The acquisition resulted in the identification of the following identifiable intangible assets:



	Intangible assets acquired			Weighted average amortization period
	(in thousands)			(in years)
Customer relationships	$	53,000		15
Marketing assets	7,800			7
Acquired technology	69,000			8
In-process research and development	9,100			7
Non-compete agreements	1,440			2
Unfavorable leasehold interests	(690		)	7
	$	139,650

Convio pro forma condensed consolidated results of operations



	Three months ended June 30,					Six months ended June 30,
(in thousands, except per share amounts)	2013		2012			2013		2012
Revenue	$	125,468	$	118,789		$	241,091	$	234,364
Net income (loss)	$	6,623	$	(1,914	)	$	9,289	$	(5,979	)
Basic earnings (loss) per share	$	0.15	$	(0.04	)	$	0.21	$	(0.14	)
Diluted earnings (loss) per share	$	0.15	$	(0.04	)	$	0.21	$	(0.14	)

- Definition

Tabular disclosure of pro forma results of operations for a material business acquisition or series of individually immaterial business acquisitions that are material in the aggregate.

+ References + Details

Earnings Per Share (Tables)

6 Months Ended

Jun. 30, 2013

Earnings Per Share [Abstract]

Computation Of Basic And Diluted Earnings Per Share

The following table sets forth the computation of basic and diluted earnings per share:



	Three months ended June 30,					Six months ended June 30,
(in thousands, except share and per share amounts)	2013		2012			2013		2012
Numerator:
Net income (loss), as reported	$	6,623	$	(2,271	)	$	9,289	$	488
Denominator:
Weighted average common shares	44,538,444		44,112,905			44,506,157		44,023,650
Add effect of dilutive securities:
Employee equity-based compensation	811,222		—			684,001		636,028
Weighted average common shares assuming dilution	45,349,666		44,112,905			45,190,158		44,659,678
Earnings (loss) per share:
Basic	$	0.15	$	(0.05	)	$	0.21	$	0.01
Diluted	$	0.15	$	(0.05	)	$	0.21	$	0.01

Anti-Dilutive Securities

The following shares and potential shares underlying stock-based awards were not included in diluted earnings (loss) per share because their inclusion would have been anti-dilutive:



	Three months ended June 30,		Six months ended June 30,
	2013	2012	2013	2012
Shares excluded from calculations of diluted earnings (loss) per share	54,222	753,365	105,339	75,399

Prepaid Expenses And Other Assets (Tables)

6 Months Ended

Jun. 30, 2013

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Components Of Prepaid Expenses And Other Assets

Prepaid expenses and other assets consisted of the following as of:



(in thousands)	June 30, 2013		December 31, 2012
Deferred sales commissions	$	19,023	$	18,142
Prepaid software maintenance	8,595		5,530
Taxes, prepaid and receivable	992		7,398
Deferred professional services costs	8,055		8,057
Other assets	13,434		11,306
Total prepaid expenses and other assets	50,099		50,433
Less: Long-term portion	17,894		9,844
Total prepaid expenses and other current assets	$	32,205	$	40,589

Accrued Expenses And Other Liabilities (Tables)

6 Months Ended

Jun. 30, 2013

Accrued Expenses And Other Current Liabilities [Abstract]

Components Of Accrued Expenses And Other Liabilities

Accrued expenses and other liabilities consisted of the following as of:



(in thousands)	June 30, 2013		December 31, 2012
Taxes payable	$	6,147	$	7,607
Accrued commissions and salaries	5,883		5,905
Accrued bonuses	8,363		11,966
Customer credit balances	2,576		4,577
Accrued software and maintenance	9,501		3,875
Unrecognized tax benefit	4,124		3,846
Other liabilities	16,084		13,501
Total accrued expenses and other liabilities	52,678		51,277
Less: Long-term portion	5,632		5,281
Total accrued expenses and other current liabilities	$	47,046	$	45,996

Debt (Tables)

6 Months Ended

Jun. 30, 2013

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments

The following table summarizes our debt balances and the related effective interest rate which includes our interest cost incurred and the effect of interest rate swap agreements.



	Debt balance at				Effective interest rate at
(in thousands, except percentages)	June 30, 2013		December 31, 2012		June 30, 2013		December 31, 2012
Credit facility:
Revolving credit loans	$	108,000	$	123,000	2.21	%	2.68	%
Term loans	87,500		92,500		2.64	%	3.14	%
Total debt	195,500		215,500		2.40	%	2.88	%
Less: Debt, current portion	11,250		10,000		2.64	%	3.14	%
Debt, net of current portion	$	184,250	$	205,500	2.38	%	2.86	%

Schedule of Maturities of Long-term Debt

As of June 30, 2013, the required annual maturities related to our credit facility were as follows:



Year ending December 31, (in thousands)	Annual maturities
2013 - remaining	$	5,000
2014	13,750
2015	15,000
2016	15,000
2017	146,750
Total required maturities	$	195,500

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.22)
-URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 470
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6479336&loc=d3e64711-112823

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21475-112644

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(e),(f))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 55
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=6584090&loc=d3e28878-108400

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21538-112644

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=6451184&loc=d3e28541-108399

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21506-112644

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6451184&loc=d3e28551-108399

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21521-112644

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 22
-Article 5

+ Details

Derivative Instruments (Tables)

6 Months Ended

Jun. 30, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Fair values of derivative instruments

The fair values of our derivative instruments were as follows as of:



		Liability fair value at
(in thousands)	Balance sheet location	June 30, 2013		December 31, 2012
Derivative instruments designated as hedging instruments:
Interest rate swaps	Other liabilities	$	399	$	1,296
Total derivative instruments designated as hedging instruments		$	399	$	1,296

Effects of derivative instruments in cash flow hedging relationships

The effects of derivative instruments in cash flow hedging relationships were as follows:



	Loss recognized in accumulated other comprehensive loss as of		Location of loss reclassified from accumulated other comprehensive loss into income	Amount reclassified from accumulated other comprehensive loss into income
	June 30, 2013			Three months ended June 30,		Six months ended June 30,
(in thousands)	June 30, 2013			2013		2013
Interest rate swaps	$	399	Interest expense	$	200	$	389

	June 30, 2012			Three months ended June 30,		Six months ended June 30,
	June 30, 2012			2012		2012
Interest rate swaps	$	925	Interest expense	$	64	$	64

Commitments And Contingencies (Tables)

6 Months Ended

Jun. 30, 2013

Commitments and Contingencies Disclosure [Abstract]

Future Minimum Lease Commitments Related To Operating Leases

As of June 30, 2013, the future minimum lease commitments related to lease agreements, net of related sublease commitments and lease incentives, were as follows:



Year ending December 31,	Operating
(in thousands)	leases
2013 – remaining	$	4,528
2014	10,133
2015	9,940
2016	9,602
2017	9,659
Thereafter	50,604
Total minimum lease payments	$	94,466

Income Taxes (Tables)

6 Months Ended

Jun. 30, 2013

Income Tax Disclosure [Abstract]

Schedule Of Effective Income Tax Rate

Our effective tax rate, including the effects of period-specific events, was:



	Three months ended June 30,				Six months ended June 30,
	2013		2012		2013		2012
Effective tax rate	47.2	%	34.1	%	40.3	%	64.0	%

Stock-Based Compensation (Tables)

6 Months Ended

Jun. 30, 2013

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Summary Of Stock-Based Compensation Expense

The following table summarizes stock-based compensation expense:



	Three months ended June 30,				Six months ended June 30,
(in thousands)	2013		2012		2013		2012
Included in cost of revenue:
Cost of subscriptions	$	189	$	245	$	415	$	426
Cost of services	593		565		1,436		1,057
Cost of maintenance	194		89		256		200
Total included in cost of revenue	976		899		2,107		1,683
Included in operating expenses:
Sales and marketing	545		603		1,243		1,020
Research and development	1,062		847		2,215		1,498
General and administrative	2,134		3,439		4,330		5,423
Total included in operating expenses	3,741		4,889		7,788		7,941
Total	$	4,717	$	5,788	$	9,895	$	9,624

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2013

Equity [Abstract]

Schedule of dividends payable

The following table provides information with respect to quarterly dividends paid on common stock during the six months ended June 30, 2013.



Declaration Date	Dividend per Share		Record Date	Payable Date
February 2013	$	0.12	February 28	March 15
May 2013	$	0.12	May 28	June 14

Schedule of changes in accumulated other comprehensive loss by component

The changes in accumulated other comprehensive loss by component, consisted of the following:



(in thousands)	Gains and losses on cash flow hedges			Foreign currency translation adjustment			Total
Balance at December 31, 2012	$	(791	)	$	(1,182	)	$	(1,973	)
Other comprehensive income before reclassifications	159			19			178
Amounts reclassified from accumulated other comprehensive loss to interest expense	389			—			389
Net current-period other comprehensive income	548			19			567
Balance at June 30, 2013	$	(243	)	$	(1,163	)	$	(1,406	)

Segment Information (Tables)

6 Months Ended

Jun. 30, 2013

Segment Reporting [Abstract]

Reportable Segment Financial Results

Summarized reportable segment financial results, were as follows:



	Three months ended June 30,					Six months ended June 30,
(in thousands)	2013		2012			2013		2012
Revenue by segment:
ECBU	$	49,275	$	41,649		$	93,954	$	75,491
GMBU	55,924		49,703			108,942		93,534
IBU	10,788		10,330			20,026		19,000
Target Analytics	9,458		8,497			18,126		16,860
Other⁽¹⁾	23		11			43		11
Total revenue	$	125,468	$	110,190		$	241,091	$	204,896
Segment operating income⁽²⁾:
ECBU	$	26,496	$	16,608		$	50,138	$	31,795
GMBU	33,371		29,807			65,546		55,866
IBU	2,614		1,781			3,238		2,143
Target Analytics	3,735		3,509			6,911		6,953
Other⁽¹⁾	80		32			291		284
	66,296		51,737			126,124		97,041
Less:
Corporate unallocated costs⁽³⁾	41,055		43,729			84,913		77,969
Stock-based compensation costs	4,717		5,788			9,895		9,624
Amortization expense	6,206		4,097			12,404		6,073
Interest expense, net	1,477		1,429			3,154		1,573
Other expense, net	309		140			206		448
Income (loss) before provision for income taxes	$	12,532	$	(3,446	)	$	15,552	$	1,354


(1)	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.


(2)	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.


(3)	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References + Details

Restructuring (Tables)

6 Months Ended

Jun. 30, 2013

Restructuring and Related Activities [Abstract]

Schedule of Restructuring Costs

The following table summarizes our restructuring costs related to our San Diego office transition as of June 30, 2013:



	Total costs expected to be incurred		Costs incurred during the three months ended		Costs incurred during the six months ended		Cumulative costs incurred as of
(in thousands)	Total costs expected to be incurred		June 30, 2013
By component:
Employee severance and retention costs	$	337	$	79	$	120	$	295
Employee relocation costs	212		42		76		76
	549		121		196		371
By reportable segment:
Other	$	549	$	121	$	196	$	371

The following table summarizes our restructuring costs related to the reduction in workforce as of June 30, 2013:



	Total costs expected to be incurred		Costs incurred during the three months ended		Costs incurred during the six months ended		Cumulative costs incurred as of
(in thousands)	Total costs expected to be incurred		June 30, 2013
By component:
Employee severance costs	$	3,200	$	25	$	3,160	$	3,160
By reportable segment:
ECBU	$	828	$	—	$	828	$	828
GMBU	290		—		290		290
Target Analytics	136		—		136		136
Other	1,946		25		1,906		1,906
	$	3,200	$	25	$	3,160	$	3,160

Schedule of Restructuring Reserve by Type of Cost

The change in our liability related to the reduction in workforce during the six months ended June 30, 2013, consisted of the following:



	Accrued at		Increases for incurred costs		Costs paid			Accrued at
(in thousands)	December 31, 2012		Increases for incurred costs		Costs paid			June 30, 2013
Employee severance costs	$	—	$	3,160	$	(3,108	)	$	52

The change in our liability related to our San Diego office transition during the six months ended June 30, 2013, consisted of the following:



	Accrued at		Increases for incurred costs		Costs paid			Accrued at
(in thousands)	December 31, 2012		Increases for incurred costs		Costs paid			June 30, 2013
Employee severance and retention costs	$	175	$	120	$	(251	)	$	44
Employee relocation costs	—		76		(76		)	—
	$	175	$	196	$	(327	)	$	44

Organization (Details)	6 Months Ended
Organization (Details)	Jun. 30, 2013 Customers
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of active customers distributed across verticals	28,000

Summary Of Significant Accounting Policies (Narrative) (Details)	6 Months Ended
	Jun. 30, 2013
Significant Accounting Policies [Line Items]
Contract term (in year) of the maintenance services	1 year
Minimum [Member]
Significant Accounting Policies [Line Items]
Recognition period (in years) of revenue from hosted services	1 year
Recognition period (in years) of revenue from hosted applications	1 year
Maximum [Member]
Significant Accounting Policies [Line Items]
Number of days to exceed for customary payment terms	90 days
Recognition period (in years) of revenue from hosted services	3 years
Recognition period (in years) of revenue from hosted applications	3 years

Summary Of Significant Accounting Policies (Change In Goodwill By Reportable Segment) (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2013 USD ($)
Goodwill [Line Items]
Beginning Balance	$ 265,055
Additions related to business combinations	413
Adjustments related to prior year business combinations	(687)
Effect of foreign currency translation	(327)
Ending Balance	264,454
ECBU [Member]
Goodwill [Line Items]
Beginning Balance	148,322
Additions related to business combinations	0
Adjustments related to prior year business combinations	(494)
Effect of foreign currency translation	0
Ending Balance	147,828
GMBU [Member]
Goodwill [Line Items]
Beginning Balance	75,149
Additions related to business combinations	0
Adjustments related to prior year business combinations	(193)
Effect of foreign currency translation	0
Ending Balance	74,956
IBU [Member]
Goodwill [Line Items]
Beginning Balance	6,311
Additions related to business combinations	413
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	(327)
Ending Balance	6,397
Target Analytics [Member]
Goodwill [Line Items]
Beginning Balance	33,177
Additions related to business combinations	0
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	33,177
Other [Member]
Goodwill [Line Items]
Beginning Balance	2,096
Additions related to business combinations	0
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	$ 2,096

Summary Of Significant Accounting Policies (Summary Of Amortization Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 6,206	$ 4,097	$ 12,404	$ 6,073
Cost Of License Fees [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	126	124	247	247
Cost Of Subscriptions [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	4,678	2,706	9,312	3,688
Cost Of Services [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	633	468	1,266	879
Cost Of Maintenance [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	114	250	228	494
Cost Of Other Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	19	19	37	38
Total Included In Cost Of Revenue [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	5,570	3,567	11,090	5,346
Included In Operating Expenses [Member]
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]
Amortization expense	$ 636	$ 530	$ 1,314	$ 727

Summary Of Significant Accounting Policies (Finite-lived Intangible Assets, Future Amortization) (Details) $ in Thousands	Jun. 30, 2013 USD ($)
Future amortization expense for finite-lived intangible assets:
2013 - remaining	$ 12,195
2014	22,588
2015	22,214
2016	21,807
2017	19,492
Total	$ 98,296

Business Combinations (Details) - USD ($) $ in Thousands	6 Months Ended	11 Months Ended	12 Months Ended	14 Months Ended
Business Combinations (Details) - USD ($) $ in Thousands	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Jun. 30, 2013	May 04, 2012
Business Acquisition [Line Items]
Goodwill additions related to business combinations	$ 413
ECBU [Member]
Business Acquisition [Line Items]
Goodwill additions related to business combinations	0
GMBU [Member]
Business Acquisition [Line Items]
Goodwill additions related to business combinations	$ 0
Convio, Inc [Member]
Business Acquisition [Line Items]
Total cash consideration paid for the acquisitions					$ 329,800
Fair value of unvested equity awards assumed in acquisition					5,900
Total paid for the acquisitions					335,674
Acquisition-related costs			$ 6,400
Borrowings under the credit facility used for the acquisition					312,000
Estimated fair value of accounts receivable acquired					$ 12,800
Convio, Inc [Member] \| ECBU [Member]
Business Acquisition [Line Items]
Goodwill additions related to business combinations				$ 124,800
Convio, Inc [Member] \| GMBU [Member]
Business Acquisition [Line Items]
Goodwill additions related to business combinations		$ 48,500

Business Combinations (Purchase Price Allocation) (Details) - Convio, Inc [Member] $ in Thousands	May 04, 2012 USD ($)
Business Acquisition [Line Items]
Net working capital, excluding deferred revenue	$ 57,062
Property and equipment	6,591
Other long term assets	75
Deferred revenue	(7,847)
Deferred tax liability	(33,181)
Intangible assets and liabilities	139,650
Goodwill	173,324
Total paid for acquisition	$ 335,674

Business Combinations (Acquired Intangible Assets) (Details) - Convio, Inc [Member] - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2013	May 04, 2012
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		$ 139,650
Customer Relationships [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		53,000
Finite-Lived Intangible Asset, Useful Life	15 years
Marketing Assets [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		7,800
Finite-Lived Intangible Asset, Useful Life	7 years
Acquired Technology [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		69,000
Finite-Lived Intangible Asset, Useful Life	8 years
In-process research and development
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		9,100
Finite-Lived Intangible Asset, Useful Life	7 years
Non-compete Agreements [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		1,440
Finite-Lived Intangible Asset, Useful Life	2 years
Unfavorable Leasehold Interests [Member]
Finite and Indefinite-lived Intangible Assets Acquired as Part of Business Combination [Line Items]
Acquired intangible assets		$ (690)
Finite-Lived Intangible Asset, Useful Life	7 years

Business Combinations (Pro Forma Financial Information) (Details) - Convio, Inc [Member] - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Business Acquisition [Line Items]
Revenue	$ 125,468	$ 118,789	$ 241,091	$ 234,364
Net Income (Loss)	$ 6,623	$ (1,914)	$ 9,289	$ (5,979)
Basic earnings (loss) per share	$ 0.15	$ (0.04)	$ 0.21	$ (0.14)
Diluted earnings (loss) per share	$ 0.15	$ (0.04)	$ 0.21	$ (0.14)

- Definition

The pro forma basic net income per share for a period as if the business combination or combinations had been completed at the beginning of a period.

+ References + Details

- Definition

The pro forma diluted net income per share for a period as if the business combination or combinations had been completed at the beginning of a period.

+ References + Details

Earnings Per Share (Computation Of Basic And Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Earnings Per Share [Abstract]
Net income (loss), as reported	$ 6,623	$ (2,271)	$ 9,289	$ 488	$ 6,583
Weighted average common shares	44,538,444	44,112,905	44,506,157	44,023,650
Employee equity-based compensation	811,222	0	684,001	636,028
Weighted average common shares assuming dilution	45,349,666	44,112,905	45,190,158	44,659,678
Earnings (Loss) Per Share, Basic and Diluted [Abstract]
Basic	$ 0.15	$ (0.05)	$ 0.21	$ 0.01
Diluted	$ 0.15	$ (0.05)	$ 0.21	$ 0.01

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.21)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

Reference 2: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 260
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Paragraph 52
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-Paragraph 2
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-Paragraph 1
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-Name Accounting Standards Codification
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-Paragraph 1
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-URI http://asc.fasb.org/extlink&oid=6879574&loc=d3e536633-122882

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 18
-Article 7

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 36, 37, 38
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 03
-Paragraph 20
-Article 5

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 21
-Article 9

+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Net Income
-URI http://asc.fasb.org/extlink&oid=6518256

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=6943989&loc=d3e3602-108585

Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 944
-SubTopic 225
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04.19)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 4: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

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-Name Accounting Standards Codification
-Topic 225
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03.18)
-URI http://asc.fasb.org/extlink&oid=6880815&loc=d3e20235-122688

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-Paragraph 1
-Subparagraph (SX 210.7-04.22)
-URI http://asc.fasb.org/extlink&oid=6879464&loc=d3e573970-122913

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Other Comprehensive Income
-URI http://asc.fasb.org/extlink&oid=6519514

Reference 8: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
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-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=20435746&loc=d3e565-108580

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 10, 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph A7
-Appendix A

Reference 12: http://www.xbrl.org/2003/role/presentationRef
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-Name Emerging Issues Task Force (EITF)
-Number 87-21
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Reference 13: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 03
-Paragraph 19
-Article 5

Reference 14: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 95
-Paragraph 28, 29, 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 16: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Paragraph 20
-Article 9

+ Details

- Definition

The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.

+ References + Details

- Definition

Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (a)
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Reference 3: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
-Glossary Weighted-Average Number of Common Shares Outstanding
-URI http://asc.fasb.org/extlink&oid=6528421

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
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Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
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-Number 128
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-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Earnings Per Share (Anti-Dilutive Securities) (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Earnings Per Share [Abstract]
Shares excluded from calculations of diluted earnings (loss) per share	54,222	753,365	105,339	75,399

- Definition

Securities (including those issuable pursuant to contingent stock agreements) that could potentially dilute basic earnings per share (EPS) or earnings per unit (EPU) in the future that were not included in the computation of diluted EPS or EPU because to do so would increase EPS or EPU amounts or decrease loss per share or unit amounts for the period presented.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Antidilution
-URI http://asc.fasb.org/extlink&oid=6505113

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Diluted Earnings Per Share
-URI http://asc.fasb.org/extlink&oid=6510752

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Contingent Stock Agreement
-URI http://asc.fasb.org/extlink&oid=6508534

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
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-Paragraph 1
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

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-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 40
-Subparagraph c
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Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 13, 14
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Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Emerging Issues Task Force (EITF)
-Number 07-4
-Paragraph 4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 128
-Paragraph 171
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Prepaid Expenses And Other Assets (Components Of Prepaid Expenses And Other Assets) (Details) - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Deferred sales commissions	$ 19,023	$ 18,142
Prepaid software maintenance	8,595	5,530
Taxes, prepaid and receivable	992	7,398
Deferred professional services costs	8,055	8,057
Other assets	13,434	11,306
Total prepaid expenses and other assets	50,099	50,433
Less: Long-term portion	17,894	9,844
Total prepaid expenses and other current assets	$ 32,205	$ 40,589

Accrued Expenses And Other Liabilities (Components Of Accrued Expenses And Other Liabilities) (Details) - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Accrued Expenses and Other Liabilities [Abstract]
Taxes Payable	$ 6,147	$ 7,607
Accrued commissions and salaries	5,883	5,905
Accrued bonuses	8,363	11,966
Customer credit balances	2,576	4,577
Accrued software and maintenance	9,501	3,875
Unrecognized tax benefit	4,124	3,846
Other Liabilities	16,084	13,501
Total accrued expenses and other liabilities	52,678	51,277
Less: Long-term portion	5,632	5,281
Total accrued expenses and other current liabilities	$ 47,046	$ 45,996

Debt (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended	6 Months Ended
Debt (Details) - USD ($) $ in Thousands	Feb. 28, 2013	Jun. 30, 2013	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility				0.28%
Payment of financing costs	$ 2,400		$ 0	$ 2,440
Total deferred financing costs included in other assets		$ 2,200	2,200		$ 2,500
Minimum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility				0.20%
Maximum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility				0.35%
Credit Facility [Member]
Line of Credit Facility [Line Items]
Revolving credit facility, maximum borrowing capacity		$ 325,000	$ 325,000
Variable Rate Based On Federal Funds Rate Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				0.50%
Variable Rate One Month LIBOR Plus [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				1.00%
Variable Rate Based On LIBOR [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				0.25%
Variable Rate Based On LIBOR [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				1.25%
Variable Rate Based On LIBOR Plus Margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				2.25%
Swingline Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				0.25%
Swingline Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate		1.25%
Revolving Credit Loans Bear Interest Rate [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Line of credit facility variable interest rate				2.25%

Debt (Summary of Debt) (Details) - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Line of Credit Facility [Line Items]
Total debt	$ 195,500	$ 215,500
Less: Debt, current portion	11,250	10,000
Debt, net of current portion	$ 184,250	$ 205,500
Effective interest rate	2.40%	2.88%
Revolving Credit Loans [Member]
Line of Credit Facility [Line Items]
Total debt	$ 108,000	$ 123,000
Effective interest rate	2.21%	2.68%
Term Loans [Member]
Line of Credit Facility [Line Items]
Total debt	$ 87,500	$ 92,500
Effective interest rate	2.64%	3.14%
Short-term Debt [Member]
Line of Credit Facility [Line Items]
Effective interest rate	2.64%	3.14%
Long-term Debt [Member]
Line of Credit Facility [Line Items]
Effective interest rate	2.38%	2.86%

Debt (Annual Maturities Related to Cedit Facility) (Details) - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Debt Disclosure [Abstract]
2013 - remaining	$ 5,000
2014	13,750
2015	15,000
2016	15,000
2017	146,750
Total debt	$ 195,500	$ 215,500

Derivative Instruments (Details) $ in Millions	3 Months Ended		6 Months Ended
Derivative Instruments (Details) $ in Millions	Jun. 30, 2013 USD ($)	Jun. 30, 2012 USD ($)	Jun. 30, 2013 USD ($)	Jun. 30, 2012 USD ($)	May 31, 2012 USD ($) Swap_Agreements
Derivative [Line Items]
Income tax benefit (expense) recognized in accumulated other comprehensive loss	$ (0.3)	$ 0.4	$ (0.4)	$ 0.4
Interest Rate Swap [Member]
Derivative [Line Items]
Number of interest rate swap agreements \| Swap_Agreements					2
Notional value of the swap agreements					$ 150.0

- Definition

Tax effect, net of reclassifications adjustments, of the change in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges, which is attributable to the parent entity. Also includes an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 50
-Paragraph 1A
-Subparagraph (c)(3)
-URI http://asc.fasb.org/extlink&oid=18733093&loc=SL4573702-111684

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 20
-URI http://asc.fasb.org/extlink&oid=7656940&loc=SL4569643-111683

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 19
-URI http://asc.fasb.org/extlink&oid=7656940&loc=SL4569616-111683

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 29
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Derivative Instruments (Fair Value of Derivative Instruments) (Details) - Interest Rate Swap [Member] - USD ($) $ in Thousands	Jun. 30, 2013	Dec. 31, 2012
Derivatives, Fair Value [Line Items]
Fair value of derivative instruments designated as hedging instruments	$ 399	$ 1,296
Other Liabilities [Member]
Derivatives, Fair Value [Line Items]
Fair value of derivative instruments designated as hedging instruments	$ 399	$ 1,296

Derivative Instruments (Effects of Derivative Instruments in Cash Flow Hedging Relationships - Current Year) (Details) - Interest Rate Swap [Member] - Cash Flow Hedging [Member] - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Derivative Instruments, Gain (Loss) [Line Items]
Loss recognized in accumulated other comprehensive loss			$ 399	$ 925
Interest expense [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Loss reclassified from accumulated other comprehensive loss into income	$ 200	$ 64	$ 389	$ 64

Commitments And Contingencies (Narrative) (Details) ft² in Thousands, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2013 USD ($) lease	Jun. 30, 2012 USD ($)	Jun. 30, 2013 USD ($) lease	Jun. 30, 2012 USD ($)	Jul. 31, 2016 ft²
Commitments and Contingencies [Line Items]
Lease Agreement Term	15 years
Number Of Renewal Options, Leases \| lease	2		2
Term Of Lease Renewal Option			5 years
Annual base rent of lease				$ 3.9
Percentage of maximum change in base rent			5.50%
Reimbursable leasehold improvements			$ 4.0
Total rent expense	$ 2.4	$ 1.7	4.5	3.1
Contractual Arrangement Length Minimum	1 year
Contractual Arrangement Length Maximum	3 years
Aggregate minimum purchase commitment for third-party relationships utilized with the Company's products	$ 15.4		$ 15.4
Convio, Inc [Member]
Commitments and Contingencies [Line Items]
Number Of Renewal Options, Leases	2		2
Term Of Lease Renewal Option			5 years
Annual base rent of lease	$ 2.2
Percentage of maximum change in base rent	4.00%
Increase in square feet of leased space (square foot) \| ft²					20
Percentage of minimum change In base rent	2.00%
Standby letter of credit for security deposit	$ 2.0		$ 2.0
Reimbursable leasehold improvements	3.3
Leasehold Improvements [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense	0.2	0.1	0.3	0.1
Sublease Income [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense	0.0	0.1	0.0	0.2
Incentive Payments [Member]
Commitments and Contingencies [Line Items]
Reduction in rent expense	0.3	$ 0.6	1.0	$ 1.1
Incurred Expense Under Contractual Arrangements [Member]
Commitments and Contingencies [Line Items]
Professional fees paid to third-party service providers	$ 0.7		$ 0.9

Commitments And Contingencies (Future Minimum Lease Commitments Related To Lease Agreements, Net Of Related Sublease Commitments And Lease Incentives) (Details) $ in Thousands	Jun. 30, 2013 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2013 - remaining, Operating leases	$ 4,528
2014, Operating leases	10,133
2015, Operating leases	9,940
2016, Operating leases	9,602
2017, Operating leases	9,659
Thereafter, Operating leases	50,604
Total minimum lease payments, Operating leases	$ 94,466

Income Taxes (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
Income Taxes (Narrative) (Details) - USD ($) $ in Millions	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012	Dec. 31, 2012
Income Tax Disclosure [Abstract]
Projected annual effective tax rate	47.20%	34.10%	40.30%	64.00%
Unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate	$ 4.1		$ 4.1		$ 3.8

Stock-Based Compensation (Summary Of Stock-Based Compensation Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 4,717	$ 5,788	$ 9,895	$ 9,624
Cost Of Subscriptions [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	189	245	415	426
Cost Of Services [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	593	565	1,436	1,057
Cost Of Maintenance [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	194	89	256	200
Total Included In Cost Of Revenue [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	976	899	2,107	1,683
Sales And Marketing [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	545	603	1,243	1,020
Research And Development [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	1,062	847	2,215	1,498
General And Administrative [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	2,134	3,439	4,330	5,423
Total Included In Operating Expenses [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated share-based compensation expense	$ 3,741	$ 4,889	$ 7,788	$ 7,941

Stockholders' Equity (Details) - $ / shares	1 Months Ended
Stockholders' Equity (Details) - $ / shares	Feb. 28, 2013	Aug. 31, 2013	May 31, 2013
Dividends Payable [Line Items]
Annual dividend per share approved	$ 0.48
Dividends payable per share	$ 0.12		$ 0.12
Subsequent Event [Member]
Dividends Payable [Line Items]
Dividends payable per share		$ 0.12

Stockholders' Equity (Changes in accumulated other comprehensive loss by component) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Accumulated Other Comprehensive Income [Roll Forward]
Balance at December 31, 2012			$ (1,973)
Other comprehensive (loss) income before reclassifications			178
Amounts reclassified from accumulated other comprehensive loss to interest expense			389
Net current-period other comprehensive income	$ 163	$ (732)	567	$ (453)
Balance at June 30, 2013	(1,406)		(1,406)
Cash Flow Hedging [Member]
Accumulated Other Comprehensive Income [Roll Forward]
Balance at December 31, 2012			(791)
Other comprehensive (loss) income before reclassifications			159
Amounts reclassified from accumulated other comprehensive loss to interest expense			389
Net current-period other comprehensive income			548
Balance at June 30, 2013	(243)		(243)
Accumulated Translation Adjustment [Member]
Accumulated Other Comprehensive Income [Roll Forward]
Balance at December 31, 2012			(1,182)
Other comprehensive (loss) income before reclassifications			19
Amounts reclassified from accumulated other comprehensive loss to interest expense			0
Net current-period other comprehensive income			19
Balance at June 30, 2013	$ (1,163)		$ (1,163)

- Definition

Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 11
-URI http://asc.fasb.org/extlink&oid=20435746&loc=d3e637-108580

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 14
-URI http://asc.fasb.org/extlink&oid=20435746&loc=d3e681-108580

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 14A
-URI http://asc.fasb.org/extlink&oid=20435746&loc=SL7669686-108580

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 31
-Article 5

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name FASB Staff Position (FSP)
-Number FAS115-1/124-1
-Paragraph 15D
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 12
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 130
-Paragraph 14, 17, 26
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

+ Details

- Definition

Net of tax amount of other comprehensive income (loss) attributable to the parent entity.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 50
-Paragraph 1A
-Subparagraph (c)(3)
-URI http://asc.fasb.org/extlink&oid=18733093&loc=SL4573702-111684

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 19
-URI http://asc.fasb.org/extlink&oid=7656940&loc=SL4569616-111683

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 20
-URI http://asc.fasb.org/extlink&oid=7656940&loc=SL4569643-111683

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 30
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 38
-Subparagraph c(3)
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 51
-Paragraph 29
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

+ Details

Segment Information (Reportable Segment Financial Results) (Details) - USD ($)
$ in Thousands

3 Months Ended

6 Months Ended

Jun. 30, 2013

Jun. 30, 2012

Jun. 30, 2013

Jun. 30, 2012

Segment Reporting Information [Line Items]

Total revenue

$ 125,468

$ 110,190

$ 241,091

$ 204,896

Total segment operating income

^[1]

66,296

51,737

126,124

97,041

Corporate unallocated costs

^[2]

41,055

43,729

84,913

77,969

Stock-based compensation costs

4,717

5,788

9,895

9,624

Amortization expense

6,206

4,097

12,404

6,073

Interest expense net

1,477

1,429

3,154

1,573

Other expense, net

309

140

206

448

Income (loss) before provision for income taxes

12,532

(3,446)

15,552

1,354

ECBU [Member]

Segment Reporting Information [Line Items]

Total revenue

49,275

41,649

93,954

75,491

Total segment operating income

^[1]

26,496

16,608

50,138

31,795

GMBU [Member]

Segment Reporting Information [Line Items]

Total revenue

55,924

49,703

108,942

93,534

Total segment operating income

^[1]

33,371

29,807

65,546

55,866

IBU [Member]

Segment Reporting Information [Line Items]

Total revenue

10,788

10,330

20,026

19,000

Total segment operating income

^[1]

2,614

1,781

3,238

2,143

Target Analytics [Member]

Segment Reporting Information [Line Items]

Total revenue

9,458

8,497

18,126

16,860

Total segment operating income

^[1]

3,735

3,509

6,911

6,953

Other [Member]

Segment Reporting Information [Line Items]

Total revenue

^[3]

Total segment operating income

^[1],[3]

$ 80

$ 32

$ 291

$ 284

[1]	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
[2]	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.
[3]	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

Restructuring (Narrative) (Details)	6 Months Ended
Restructuring (Narrative) (Details)	Jun. 30, 2013 position
Plan to Realign Company's Workforce [Member]
Restructuring Cost and Reserve [Line Items]
Reduction in workforce, number of positions	135

Restructuring (Summary of Restructuring Costs for San Diego Plan) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Restructuring Cost and Reserve [Line Items]
Costs incurred during the period	$ 146	$ 0	$ 3,356	$ 0
San Diego Office Transition Plan [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			549
Costs incurred during the period	121		196
Cumulative costs incurred as of June 30, 2013			371
San Diego Office Transition Plan [Member] \| Other [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			549
Costs incurred during the period	121		196
Cumulative costs incurred as of June 30, 2013			371
San Diego Office Transition Plan [Member] \| Employee Severance and Retention [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			337
Costs incurred during the period	79		120
Cumulative costs incurred as of June 30, 2013			295
San Diego Office Transition Plan [Member] \| Employee Relocation [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			212
Costs incurred during the period	$ 42		76
Cumulative costs incurred as of June 30, 2013			$ 76

Restructuring (Schedule of Changes in Restructuring Liability for San Diego Plan) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Restructuring Reserve [Roll Forward]
Increases for incurred costs	$ 146	$ 0	$ 3,356	$ 0
San Diego Office Transition Plan [Member]
Restructuring Reserve [Roll Forward]
Accrued at December 31, 2012			175
Increases for incurred costs	121		196
Costs paid			(327)
Accrued at June 30, 2013	44		44
San Diego Office Transition Plan [Member] \| Employee Severance and Retention [Member]
Restructuring Reserve [Roll Forward]
Accrued at December 31, 2012			175
Increases for incurred costs	79		120
Costs paid			(251)
Accrued at June 30, 2013	44		44
San Diego Office Transition Plan [Member] \| Employee Relocation [Member]
Restructuring Reserve [Roll Forward]
Accrued at December 31, 2012			0
Increases for incurred costs	42		76
Costs paid			(76)
Accrued at June 30, 2013	$ 0		$ 0

- Definition

Carrying amount as of the balance sheet date of known and estimated obligations associated with exit from or disposal of business activities or restructurings pursuant to a duly authorized plan, which are expected to be paid in the next twelve months or in the normal operating cycle if longer. Costs of such activities include those for one-time termination benefits, termination of an operating lease or other contract, consolidating or closing facilities, relocating employees, and costs associated with an ongoing benefit arrangement, but excludes costs associated with the retirement of a long-lived asset.

+ References + Details

Restructuring (Summary of Restructuring Costs for Realignment of Workforce Plan) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Restructuring Cost and Reserve [Line Items]
Costs incurred during the period	$ 146	$ 0	$ 3,356	$ 0
Plan to Realign Company's Workforce [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			3,200
Costs incurred during the period	25		3,160
Cumulative costs incurred as of June 30, 2013			3,160
Plan to Realign Company's Workforce [Member] \| ECBU [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			828
Costs incurred during the period	0		828
Cumulative costs incurred as of June 30, 2013			828
Plan to Realign Company's Workforce [Member] \| GMBU [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			290
Costs incurred during the period	0		290
Cumulative costs incurred as of June 30, 2013			290
Plan to Realign Company's Workforce [Member] \| Target Analytics [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			136
Costs incurred during the period	0		136
Cumulative costs incurred as of June 30, 2013			136
Plan to Realign Company's Workforce [Member] \| Other [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			1,946
Costs incurred during the period	25		1,906
Cumulative costs incurred as of June 30, 2013			1,906
Plan to Realign Company's Workforce [Member] \| Employee Severance [Member]
Restructuring Cost and Reserve [Line Items]
Total restructuring costs expected to be incurred			3,200
Costs incurred during the period	$ 25		3,160
Cumulative costs incurred as of June 30, 2013			$ 3,160

Restructuring (Schedule of Changes in Restructuring Liability for Realignment of Workforce Plan) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2013	Jun. 30, 2012	Jun. 30, 2013	Jun. 30, 2012
Restructuring Reserve [Roll Forward]
Increases for incurred costs	$ 146	$ 0	$ 3,356	$ 0
Plan to Realign Company's Workforce [Member]
Restructuring Reserve [Roll Forward]
Increases for incurred costs	25		3,160
Plan to Realign Company's Workforce [Member] \| Employee Severance [Member]
Restructuring Reserve [Roll Forward]
Accrued at December 31, 2012			0
Increases for incurred costs	25		3,160
Costs paid			(3,108)
Accrued at June 30, 2013	$ 52		$ 52

- Definition

+ References + Details