View Filing Data

$ 438,240

319

472,776

EMG [Member]

241,334

261,888

GMG [Member]

192,238

205,902

IMG [Member]

4,668

319

4,986

Attentive.ly [Member]

Attentive.ly [Member] | EMG [Member]

(88)

^[1]

Attentive.ly [Member] | GMG [Member]

(29)

^[1]

Attentive.ly [Member] | IMG [Member]

(58)

^[1]

(1)

^[1]

AcademicWorks [Member]

AcademicWorks [Member] | EMG [Member]

34,305

^[2]

AcademicWorks [Member] | GMG [Member]

20,583

^[2]

AcademicWorks [Member] | IMG [Member]

13,722

^[2]

$ 0

^[2]

[1]	The change in goodwill was related to a post-closing working capital adjustment associated with the prior year acquisition of Good+Geek, Inc. ("Attentive.ly"), as well as an immaterial measurement period adjustment.
[2]	See Note 3 to these consolidated financial statements for details regarding our acquisition of AcademicWorks.

Earnings Per Share (Computation of Basic and Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Earnings Per Share [Abstract]
Net income	$ 12,548	$ 8,934	$ 35,224	$ 24,231
Weighted average common shares	46,711,709	46,159,956	46,627,213	46,078,306
Stock-based awards	1,135,288	1,234,150	1,051,890	1,190,163
Weighted average common shares assuming dilution	47,846,997	47,394,106	47,679,103	47,268,469
Earnings (Loss) Per Share, Basic and Diluted [Abstract]
Basic earnings per share	$ 0.27	$ 0.19	$ 0.76	$ 0.53
Diluted earnings per share	$ 0.26	$ 0.19	$ 0.74	$ 0.51
Anti-dilutive shares excluded from calculations of diluted earnings per share	1,719	1,723	4,938	3,766

Fair Value Measurements (Assets and Liabilities Measured at Fair Value on a Recurring Basis) (Details) - Fair value measurements, recurring [Member] - USD ($) $ in Thousands	Sep. 30, 2017	Dec. 31, 2016
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative assets	$ 223	$ 206
Total financial assets	223	206
Derivative liabilities	369	163
Total financial liabilities	369	163
Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative assets	0	0
Total financial assets	0	0
Derivative liabilities	0	0
Total financial liabilities	0	0
Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative assets	223	206
Total financial assets	223	206
Derivative liabilities	369	163
Total financial liabilities	369	163
Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative assets	0	0
Total financial assets	0	0
Derivative liabilities	0	0
Total financial liabilities	$ 0	$ 0

Consolidated Financial Statement Details (Components of Accrued Expenses and Other Liabilities) (Details) - USD ($) $ in Thousands	Sep. 30, 2017	Dec. 31, 2016
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued bonuses	$ 14,581	$ 19,217
Accrued commissions and salaries	5,429	9,352
Lease incentive obligations	4,780	5,604
Customer credit balances	5,246	5,148
Deferred rent liabilities	4,400	4,110
Taxes payable	2,584	3,452
Unrecognized tax benefit	3,609	3,295
Accrued subscriptions	2,638	2,840
Accrued vacation costs	2,626	2,214
Accrued health care costs	2,479	1,495
Other liabilities	5,077	6,002
Total accrued expenses and other liabilities	53,449	62,729
Less: Long-term portion	7,799	8,533
Accrued expenses and other current liabilities	$ 45,650	$ 54,196

Consolidated Financial Statement Details (Components of Other Expense, Net) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Interest income	$ 393	$ 224	$ 771	$ 463
(Loss) gain on derivative instrument	(3)	0	472	0
Loss on debt extinguishment	(137)	0	(299)	0
Other income (expense), net	215	(239)	637	(648)
Other income (expense), net	$ 468	$ (15)	$ 1,581	$ (185)

Debt (Details) $ in Thousands			1 Months Ended		9 Months Ended
Debt (Details) $ in Thousands	Jun. 02, 2017 USD ($)	Apr. 03, 2017 USD ($)	Sep. 29, 2017 USD ($)	Feb. 28, 2014 USD ($)	Sep. 30, 2017 USD ($)	Sep. 30, 2016 USD ($)	Dec. 31, 2016 USD ($)
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	$ 700,000			$ 325,000
Debt instrument, term	5 years			5 years
Payment of financing costs	$ 3,100				$ 3,085	$ 0
Capitalized financing costs to be amortized over term of facility	1,000
Total deferred financing costs included in other assets					1,300
Aggregate financing costs related to debt discount and debt issuance costs	1,800				$ (2,220)		$ (1,476)
Commitment fee on unused portion of revolving credit facility					0.20%
Line of credit facility, available increase capacity, amount	$ 200,000
Minimum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility					0.15%
Maximum [Member]
Line of Credit Facility [Line Items]
Commitment fee on unused portion of revolving credit facility					0.25%
Net leverage ratio	3
Federal funds rate option [Member]
Line of Credit Facility [Line Items]
Credit facility, variable interest rate					0.50%
Eurocurrency base rate option [Member]
Line of Credit Facility [Line Items]
Credit facility, variable interest rate					1.00%
Base rate margin [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Credit facility, basis spread on variable rate					0.00%
Base rate margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Credit facility, basis spread on variable rate					0.75%
Eurocurrency rate margin [Member] \| Minimum [Member]
Line of Credit Facility [Line Items]
Credit facility, basis spread on variable rate					1.00%
Eurocurrency rate margin [Member] \| Maximum [Member]
Line of Credit Facility [Line Items]
Credit facility, basis spread on variable rate					1.75%
Revolving credit loans [Member]
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	$ 400,000
Proceeds from lines of credit	110,000
Term loans [Member]
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	300,000
Proceeds from lines of credit	300,000
Standby letters of credit [Member]
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	50,000
Swingline loans [Member]
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	50,000
Multicurrency borrowings [Member]
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity	$ 100,000
AcademicWorks [Member]
Line of Credit Facility [Line Items]
Total cash consideration paid for the acquisition		$ 52,100
Loans payable [Member]
Line of Credit Facility [Line Items]
Debt instrument, term			2 years
Other debt, face amount			$ 2,200

Debt (Summary of Debt) (Details) - USD ($) $ in Thousands	Sep. 30, 2017	Jun. 02, 2017	Dec. 31, 2016
Line of Credit Facility [Line Items]
Debt, gross	$ 340,176		$ 343,869
Less: Unamortized discount and debt issuance costs	2,220	$ (1,800)	1,476
Less: Debt, current portion	8,576		4,375
Debt, net of current portion	$ 329,380		$ 338,018
Weighted average effective interest rate	2.74%		2.48%
Revolving credit loans [Member]
Line of Credit Facility [Line Items]
Debt, gross	$ 39,900		$ 180,900
Weighted average effective interest rate	3.38%		2.36%
Term loans [Member]
Line of Credit Facility [Line Items]
Debt, gross	$ 298,125		$ 162,969
Weighted average effective interest rate	2.64%		2.62%
Short-term debt [Member]
Line of Credit Facility [Line Items]
Weighted average effective interest rate	2.74%		2.50%
Long-term debt [Member]
Line of Credit Facility [Line Items]
Weighted average effective interest rate	2.74%		2.48%
Loans payable [Member]
Line of Credit Facility [Line Items]
Other debt	$ 2,151		$ 0
Weighted average effective interest rate	4.50%		0.00%

Debt (Annual Maturities Related to Credit Facility) (Details) $ in Thousands	Sep. 30, 2017 USD ($)
Debt Disclosure [Abstract]
2017 - remaining	$ 2,950
2018	8,576
2019	7,500
2020	7,500
2021	7,500
Thereafter	306,150
Total required maturities	$ 340,176

Derivative Instruments (Details) $ in Thousands, £ in Millions	9 Months Ended
	Sep. 30, 2017 USD ($)	Sep. 30, 2016 USD ($)	Sep. 27, 2017 GBP (£)	Jul. 31, 2017 USD ($)	Jun. 28, 2017 GBP (£)	Oct. 31, 2015 USD ($)	Mar. 31, 2014 USD ($)
Derivative [Line Items]
Proceeds from settlement of derivative instruments	$ 1,030	$ 0
Ineffective portion of interest rate swap(s)	$ 0	$ 0
March 2014 Swap [Member]
Derivative [Line Items]
Derivative, notional amount							$ 125,000
Future notional value of the swap agreement							$ 75,000
October 2015 Swap [Member]
Derivative [Line Items]
Derivative, notional amount						$ 75,000
July 2017 Swap [Member]
Derivative [Line Items]
Derivative, notional amount				$ 150,000
June 2017 Foreign Currency Option [Member]
Derivative [Line Items]
Derivative, notional amount \| £					£ 100.0
October 2017 Foreign Currency Forward [Member]
Derivative [Line Items]
Derivative, notional amount \| £			£ 103.5

Derivative Instruments (Fair Value of Derivative Instruments) (Details) - USD ($) $ in Thousands	Sep. 30, 2017	Dec. 31, 2016
Derivatives, Fair Value [Line Items]
Derivative assets, fair value	$ 223	$ 206
Derivative liabilities, fair value	369	163
Designated as hedging instrument [Member] \| Interest rate swap [Member]
Derivatives, Fair Value [Line Items]
Derivative assets, fair value	223	206
Derivative liabilities, fair value	328	163
Designated as hedging instrument [Member] \| Interest rate swap [Member] \| Prepaid expenses and other current assets [Member]
Derivatives, Fair Value [Line Items]
Derivative assets, current portion	223	0
Designated as hedging instrument [Member] \| Interest rate swap [Member] \| Accrued expenses and other current liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative liabilities, current portion	0	0
Designated as hedging instrument [Member] \| Interest rate swap [Member] \| Other assets [Member]
Derivatives, Fair Value [Line Items]
Derivative assets, long-term portion	0	206
Designated as hedging instrument [Member] \| Interest rate swap [Member] \| Other liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative liabilities, long-term portion	328	163
Not designated as hedging instrument [Member] \| Foreign currency forward contracts [Member]
Derivatives, Fair Value [Line Items]
Derivative assets, fair value	0	0
Derivative liabilities, fair value	41	0
Not designated as hedging instrument [Member] \| Foreign currency forward contracts [Member] \| Prepaid expenses and other current assets [Member]
Derivatives, Fair Value [Line Items]
Derivative assets, current portion	0	0
Not designated as hedging instrument [Member] \| Foreign currency forward contracts [Member] \| Accrued expenses and other current liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative liabilities, current portion	$ 41	$ 0

Derivative Instruments (Effects of Derivative Instruments in Cash Flow Hedging Relationships) (Details) - Interest rate swap [Member] - Cash flow hedging [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) recognized in accumulated other comprehensive loss			$ (105)	$ (654)
Interest expense [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) reclassified from accumulated other comprehensive loss into income	$ (88)	$ (265)	$ (192)	$ (875)

Derivative Instruments (Effects of Undesignated Derivative Instruments) (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2017	Sep. 30, 2017
Derivative [Line Items]
Gain (loss) recognized in income	$ (3)	$ 472
Foreign currency option contracts [Member]
Derivative [Line Items]
Gain (loss) recognized in income	38	513
Foreign currency forward contracts [Member]
Derivative [Line Items]
Gain (loss) recognized in income	$ (41)	$ (41)

Commitments and Contingencies (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Operating Leased Assets [Line Items]
Total rent expense	$ 3.8	$ 3.1	$ 11.9	$ 8.6
Current HQ Facility [Member] \| South Carolina [Member]
Operating Leased Assets [Line Items]
Reduction in rent expense				$ 2.2
Third-party technology [Member]
Long-term Purchase Commitment [Line Items]
Remaining aggregate minimum purchase commitment	$ 51.9		$ 51.9

Income Taxes (Details) - USD ($) $ in Millions	9 Months Ended
Income Taxes (Details) - USD ($) $ in Millions	Sep. 30, 2017	Sep. 30, 2016
Income Tax Disclosure [Abstract]
Discrete tax benefit, stock-based compensation	$ 9.0	$ 4.3

Income Taxes (Schedule of Effective Income Tax Rates) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Income Tax Disclosure [Abstract]
Income tax provision	$ 2,793	$ 1,950	$ 2,964	$ 5,323
Effective income tax rate	18.20%	17.90%	7.80%	18.00%

Stock-Based Compensation (Summary of Stock-Based Compensation Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	$ 10,926	$ 8,818	$ 31,055	$ 25,005
Cost of subscriptions [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	331	318	963	904
Cost of maintenance [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	103	137	294	391
Cost of services and other [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	500	461	1,418	1,308
Total included in cost of revenue [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	934	916	2,675	2,603
Sales, marketing and customer success [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	1,686	1,055	4,906	2,972
Research and development [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	2,093	1,674	5,877	4,874
General and administrative [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	6,213	5,173	17,597	14,556
Total included in operating expenses [Member]
Employee Service Stock-based Compensation, Allocation of Recognized Period Costs [Line Items]
Allocated stock-based compensation expense	$ 9,992	$ 7,902	$ 28,380	$ 22,402

Stockholders' Equity (Details) - $ / shares				1 Months Ended	3 Months Ended		9 Months Ended
Stockholders' Equity (Details) - $ / shares	Jun. 15, 2017	Mar. 15, 2017	Sep. 15, 2016	Feb. 28, 2017	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016	Dec. 15, 2017
Dividends Payable [Line Items]
Annual dividend per share approved (in dollars per share)				$ 0.48
Quarterly dividends paid per share (in dollars per share)							$ 0.12
Dividends paid per share (in dollars per share)	$ 0.12	$ 0.12	$ 0.12		$ 0.12	$ 0.12	$ 0.36	$ 0.36
Subsequent event [Member]
Dividends Payable [Line Items]
Dividends payable per share (in dollars per share)									$ 0.12

Stockholders' Equity (Changes in Accumulated Other Comprehensive Loss by Component) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2017	Sep. 30, 2016	Sep. 30, 2017	Sep. 30, 2016
Accumulated Other Comprehensive Income [Roll Forward]
Accumulated other comprehensive (loss) income, beginning of period	$ (558)	$ (1,640)	$ (457)	$ (825)
Translation adjustments	(188)	289	(467)	261
Accumulated other comprehensive (loss) income, end of period	(1,013)	(942)	(1,013)	(942)
Gains and losses on cash flow hedges [Member]
Accumulated Other Comprehensive Income [Roll Forward]
Accumulated other comprehensive (loss) income, beginning of period	203	(806)	25	(19)
Other comprehensive (loss) income before reclassifications	(320)	248	(205)	(909)
Amounts reclassified from accumulated other comprehensive loss to interest expense	88	265	192	875
Tax benefit included in provision for income taxes	(35)	(104)	(76)	(344)
Total amounts reclassified from accumulated other comprehensive loss	53	161	116	531
Net current-period other comprehensive (loss) income	(267)	409	(89)	(378)
Accumulated other comprehensive (loss) income, end of period	(64)	(397)	(64)	(397)
Unrealized gains (losses), tax effects	209	(161)	135	589
Foreign currency translation adjustment [Member]
Accumulated Other Comprehensive Income [Roll Forward]
Accumulated other comprehensive (loss) income, beginning of period	(761)	(834)	(482)	(806)
Translation adjustments	(188)	289	(467)	261
Accumulated other comprehensive (loss) income, end of period	$ (949)	$ (545)	$ (949)	$ (545)

Segment Information (Reportable Segment Financial Results) (Details) - USD ($)
$ in Thousands

3 Months Ended

9 Months Ended

Sep. 30, 2017

Sep. 30, 2016

Sep. 30, 2017

Sep. 30, 2016

$ 195,513

$ 183,063

$ 571,329

$ 532,510

Corporate unallocated costs

17,965

13,540

45,292

37,776

^[1]

(57,575)

(53,236)

(173,102)

(156,013)

Stock-based compensation costs

(10,926)

(8,818)

(31,055)

(25,005)

Amortization expense

(10,710)

(10,549)

(32,067)

(31,817)

Interest expense

(3,092)

(2,641)

(8,685)

(8,037)

Other income (expense), net

468

(15)

1,581

(185)

Income before provision for income taxes

15,341

10,884

38,188

29,554

GMG [Member]

102,838

97,621

296,954

279,543

^[2]

49,971

46,540

143,658

134,408

EMG [Member]

81,836

74,351

243,713

220,887

^[2]

44,375

38,696

130,887

113,186

IMG [Member]

10,846

11,030

30,632

31,926

^[2]

2,888

1,064

7,084

3,126

Other [Member]

^[3]

(7)

154

Operating segments [Member]

^[2],[3]

(58)

(157)

(113)

(109)