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Organization</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We are</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents—</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">we connect and empower</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">organizations to increase their impact through cloud software, services, expertise and data intelligence.</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">portfolio is tailored to the unique needs of vertical markets,</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing and analytics.</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Serving the industry for more than three decades,</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">we are</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">headquartered in Charleston, South Carolina, and have operations in the United States, Australia, Canada, Costa Rica and the United Kingdom.</span></div> <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">2. Basis of Presentation</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Unaudited interim consolidated financial statements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The accompanying interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission ("SEC") for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States ("U.S.") ("GAAP"). The consolidated balance sheet at </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> are not necessarily indicative of the results that may be expected for the fiscal year ending </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, and other forms filed with the SEC from time to time.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Basis of consolidation</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Reportable segment</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We report our operating results and financial information in one operating and reportable segment. Our chief operating decision maker uses consolidated financial information to make operating decisions, assess financial performance and allocate resources. Our chief operating decision maker is our chief executive officer ("CEO").</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Risks and uncertainties</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;text-decoration:underline;">Impacts of COVID-19</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We are subject to risks and uncertainties as a result of the global COVID-19 pandemic. We expect that COVID-19 will impact all of our vertical markets, across all of our geographies to some degree, but the significance and duration of the impact on our business cannot be determined at this time due to numerous uncertainties, including the ultimate geographic spread of the disease, the duration of the outbreak, travel restrictions and business closures, the effectiveness of actions taken to contain the disease and other unforeseeable consequences.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets, income taxes, stock-based compensation, capitalization of software development costs, our allowances for credit losses and sales returns, costs of obtaining contracts, valuation of derivative instruments and loss contingencies, among others. Changes in the facts or circumstances underlying these estimates due to COVID-19 could result in material changes and actual results could materially differ from these estimates.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Recently adopted accounting pronouncements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-style:italic;">Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> (“ASU 2016-13”). ASU 2016-13 requires certain types of financial instruments, including trade receivables, to be presented at the net amount expected to be collected based on historical events, current conditions and forward-looking information. We adopted ASU 2016-13 as of the January 1, 2020 effective date and the adoption did not have a material impact on our consolidated financial statements.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In August 2018, the FASB issued ASU 2018-15, </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-style:italic;">Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> (“ASU 2018-15”). ASU 2018-15 aligns the accounting for implementation costs related to a hosting arrangement that is a service contract with the guidance on capitalizing costs associated with developing or obtaining internal-use software. We adopted ASU 2018-15 prospectively as of the January 1, 2020 effective date and the adoption did not have a material impact on our consolidated financial statements.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Recently issued accounting pronouncements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">There are no recently issued accounting pronouncements that are expected to have a material impact on our financial position or results of operations when adopted in the future.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Summary of significant accounting policies</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Except for the accounting policies for allowance for credit losses and allowance for sales returns below that were updated as a result of adopting ASU 2016-13, there have been no new or material changes to our significant accounting policies described in our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 20, 2020.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;text-decoration:underline;">Allowance for credit losses</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our accounts receivable consist of a single portfolio segment. Accounts receivable are recorded at original invoice amounts less an allowance for credit losses, an amount we estimate to be sufficient to provide adequate protection against lifetime expected losses resulting from extending credit to our customers. In judging the adequacy of the allowance for credit losses, we consider multiple factors including historical bad debt experience, the current aging of our receivables and current economic conditions that may affect our customers' ability to pay. A considerable amount of judgment is required in assessing these factors and if any receivables were to deteriorate, an additional provision for credit losses could be required. Accounts are written off after all means of collection are exhausted and recovery is considered remote. Provisions for credit losses are recorded in general and administrative expense.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for credit losses.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="16"/></tr><tr><td style="width:25%;"/><td style="width:1%;"/><td style="width:15%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Write-off</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Recovery</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,011</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>593</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(466</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>172</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,310</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Upon adoption of ASU 2016-13 at January 1, 2020, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses, as these amounts reflect the credit risk associated with our accounts receivable.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The increase in our allowance for credit losses and the amount of write-offs during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> were insignificant.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;text-decoration:underline;">Allowance for sales returns</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We maintain a reserve for returns and credits which is estimated based on several factors including historical experience, known credits yet to be issued, the aging of customer accounts and the nature of service level commitments. A considerable amount of judgment is required in assessing these factors. Provisions for sales returns and credits are charged against the related revenue items.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for sales returns.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="13"/></tr><tr><td style="width:24%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at<br/>beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Deduction</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,518</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,895</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,795</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,618</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">As discussed above, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses upon adoption of ASU 2016-13 at January 1, 2020.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Unaudited interim consolidated financial statements</span></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The accompanying interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission ("SEC") for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States ("U.S.") ("GAAP"). The consolidated balance sheet at </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> are not necessarily indicative of the results that may be expected for the fiscal year ending </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span>, and other forms filed with the SEC from time to time <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Basis of consolidation</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Reportable segment</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We report our operating results and financial information in one operating and reportable segment. Our chief operating decision maker uses consolidated financial information to make operating decisions, assess financial performance and allocate resources. Our chief operating decision maker is our chief executive officer ("CEO").</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Recently adopted accounting pronouncements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-style:italic;">Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> (“ASU 2016-13”). ASU 2016-13 requires certain types of financial instruments, including trade receivables, to be presented at the net amount expected to be collected based on historical events, current conditions and forward-looking information. We adopted ASU 2016-13 as of the January 1, 2020 effective date and the adoption did not have a material impact on our consolidated financial statements.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;text-decoration:underline;">Allowance for credit losses</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our accounts receivable consist of a single portfolio segment. Accounts receivable are recorded at original invoice amounts less an allowance for credit losses, an amount we estimate to be sufficient to provide adequate protection against lifetime expected losses resulting from extending credit to our customers. In judging the adequacy of the allowance for credit losses, we consider multiple factors including historical bad debt experience, the current aging of our receivables and current economic conditions that may affect our customers' ability to pay. A considerable amount of judgment is required in assessing these factors and if any receivables were to deteriorate, an additional provision for credit losses could be required. Accounts are written off after all means of collection are exhausted and recovery is considered remote. Provisions for credit losses are recorded in general and administrative expense.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for credit losses.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="16"/></tr><tr><td style="width:25%;"/><td style="width:1%;"/><td style="width:15%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Write-off</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Recovery</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,011</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>593</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(466</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>172</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,310</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Upon adoption of ASU 2016-13 at January 1, 2020, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses, as these amounts reflect the credit risk associated with our accounts receivable.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The increase in our allowance for credit losses and the amount of write-offs during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> were insignificant.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;text-decoration:underline;">Allowance for sales returns</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We maintain a reserve for returns and credits which is estimated based on several factors including historical experience, known credits yet to be issued, the aging of customer accounts and the nature of service level commitments. A considerable amount of judgment is required in assessing these factors. Provisions for sales returns and credits are charged against the related revenue items.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for sales returns.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="13"/></tr><tr><td style="width:24%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at<br/>beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Deduction</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,518</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,895</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,795</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,618</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">As discussed above, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses upon adoption of ASU 2016-13 at January 1, 2020.</span></div> <div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for credit losses.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="16"/></tr><tr><td style="width:25%;"/><td style="width:1%;"/><td style="width:15%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Write-off</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Recovery</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,011</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>593</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(466</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>172</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,310</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Upon adoption of ASU 2016-13 at January 1, 2020, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses, as these amounts reflect the credit risk associated with our accounts receivable.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Below is a summary of the changes in our allowance for sales returns.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="13"/></tr><tr><td style="width:24%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:17%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at<br/>beginning of year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Provision/</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">adjustment</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Deduction</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,518</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,895</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,795</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,618</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">As discussed above, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses upon adoption of ASU 2016-13 at January 1, 2020.</span></div> 4011000 593000 466000 172000 4310000 1518000 1895000 1795000 1618000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">3. Goodwill and Other Intangible Assets</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The change in goodwill during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, consisted of the following:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="4"/></tr><tr><td style="width:87%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Total</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Balance at December 31, 2019</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>634,088</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Effect of foreign currency translation</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,055</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>631,033</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The change in goodwill during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, consisted of the following:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="4"/></tr><tr><td style="width:87%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Total</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Balance at December 31, 2019</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>634,088</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Effect of foreign currency translation</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,055</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Balance at March 31, 2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>631,033</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 634088000 -3055000 631033000 <div style="line-height:120%;padding-top:18px;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">4. Earnings (Loss) Per Share</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We compute basic </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">earnings (loss)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share by dividing net income available to common stockholders by the weighted average number of common shares outstanding during the period. Diluted </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">earnings (loss)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share is computed by dividing net income available to common stockholders by the weighted average number of common shares and dilutive potential common shares outstanding during the period. Diluted </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">earnings (loss)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share reflect the assumed exercise, settlement and vesting of all dilutive securities using the “treasury stock method” except when the effect is anti-dilutive. Potentially dilutive securities consist of shares issuable upon the exercise of stock options, settlement of stock appreciation rights and vesting of restricted stock awards and units. Diluted loss per share for the three months ended March 31, 2019 was the same as basic loss per share as there was a net loss in the period and inclusion of potentially dilutive securities was anti-dilutive.</span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table sets forth the computation of basic and diluted </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">earnings (loss)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands, except per share amounts)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Numerator:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net income (loss)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,639</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,122</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Denominator:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Weighted average common shares</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>48,036,300</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>47,516,912</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Add effect of dilutive securities:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Stock-based awards</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>419,451</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Weighted average common shares assuming dilution</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>48,455,751</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>47,516,912</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Earnings (loss) per share:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Basic</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>0.10</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(0.02</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Diluted</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>0.10</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(0.02</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Anti-dilutive shares excluded from calculations of diluted earnings (loss) per share</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,170,289</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>740,119</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> <div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table sets forth the computation of basic and diluted </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">earnings (loss)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands, except per share amounts)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Numerator:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net income (loss)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,639</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,122</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Denominator:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Weighted average common shares</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>48,036,300</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>47,516,912</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Add effect of dilutive securities:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Stock-based awards</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>419,451</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Weighted average common shares assuming dilution</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>48,455,751</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>47,516,912</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Earnings (loss) per share:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Basic</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>0.10</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(0.02</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Diluted</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>0.10</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(0.02</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Anti-dilutive shares excluded from calculations of diluted earnings (loss) per share</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,170,289</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>740,119</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 4639000 -1122000 48036300 47516912 419451 0 48455751 47516912 0.10 -0.02 0.10 -0.02 1170289 740119 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">5. Fair Value Measurements</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:</span></div><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:54px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:30px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Level 1 - Quoted prices for identical assets or liabilities in active markets; </span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:54px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:30px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:54px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:30px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Recurring fair value measurements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Assets and liabilities that are measured at fair value on a recurring basis consisted of the following, as of the dates indicated below:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="16"/></tr><tr><td style="width:45%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="11" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Fair value measurement using</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 1</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 2</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 3</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Total</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Fair value as of March 31, 2020</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Financial liabilities:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total financial liabilities</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Fair value as of December 31, 2019</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Financial liabilities:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total financial liabilities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our derivative instruments within the scope of Accounting Standards Codification ("ASC") 815, </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-style:italic;">Derivatives and Hedging</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, are required to be recorded at fair value. Our derivative instruments that are recorded at fair value include interest rate swaps.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The fair value of our interest rate swaps was based on model-driven valuations using LIBOR rates, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps are classified within Level 2 of the fair value hierarchy. The Financial Conduct Authority in the U.K. has stated that it plans to phase out LIBOR by the end of calendar year 2021. We do not currently anticipate a significant impact to our financial position or results of operations as a result of this action as we expect that our financial contracts currently indexed to LIBOR will either expire or be modified before the phase out occurs.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We believe the carrying amounts of our cash and cash equivalents, restricted cash due to customers, accounts receivable, trade accounts payable, accrued expenses and other current liabilities and due to customers approximate their fair values at </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, due to the immediate or short-term maturity of these instruments.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We believe the carrying amount of our debt approximates its fair value at </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, as the debt bears interest rates that approximate market value. As LIBOR rates are observable at commonly quoted intervals, our debt is classified within Level 2 of the fair value hierarchy.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We did not transfer any assets or liabilities among the levels within the fair value hierarchy during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. Additionally, we did not hold any Level 3 assets or liabilities during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Non-recurring fair value measurements</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Assets and liabilities that are measured at fair value on a non-recurring basis include intangible assets, goodwill and operating lease right-of-use ("ROU") assets, which are recognized at fair value during the period in which an acquisition is completed or at lease commencement, from updated estimates and assumptions during the measurement period, or when they are considered to be impaired. These non-recurring fair value measurements, primarily for long-lived assets, intangible assets acquired and operating lease ROU assets, are based on Level 3 unobservable inputs. In the event of an impairment, we determine the fair value of these assets other than goodwill using a discounted cash flow approach, which contains significant unobservable inputs and, therefore, is considered a Level 3 fair value measurement. The unobservable inputs in the analysis generally include future cash flow projections and a discount rate. For goodwill impairment testing, we estimate fair value using market-based methods including the use of market capitalization and consideration of a control premium. </span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">There were no non-recurring fair value adjustments to our long-lived assets, intangible assets, operating lease ROU assets and goodwill during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Assets and liabilities that are measured at fair value on a recurring basis consisted of the following, as of the dates indicated below:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="16"/></tr><tr><td style="width:45%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:11%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="11" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Fair value measurement using</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 1</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 2</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Level 3</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Total</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Fair value as of March 31, 2020</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Financial liabilities:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total financial liabilities</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:20px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Fair value as of December 31, 2019</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Financial liabilities:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total financial liabilities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 0 5979000 0 5979000 0 5979000 0 5979000 0 1757000 0 1757000 0 1757000 0 1757000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">6. Consolidated Financial Statement Details</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Prepaid expenses and other assets</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Costs of obtaining contracts</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)(2)</sup></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>86,867</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>90,764</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid software maintenance and subscriptions</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(3)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>30,097</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>17,384</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Implementation costs for cloud computing arrangements, net</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(4)(5)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,881</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,294</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Unbilled accounts receivable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,145</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,233</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid insurance</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,994</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,585</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Taxes, prepaid and receivable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>843</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>849</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Security deposits</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>864</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>885</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other assets</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,659</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,051</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total prepaid expenses and other assets</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>147,350</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>133,045</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Long-term portion</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>66,346</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>65,193</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid expenses and other current assets</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>81,004</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>67,852</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Amortization expense from costs of obtaining contracts was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$9.5 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$9.6 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> for the </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(2)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">The current portion of costs of obtaining contracts as of </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$31.9 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$33.0 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(3)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">The current portion of prepaid software maintenance and subscriptions as of </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$24.7 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$16.1 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(4)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">These costs, which were previously included in prepaid software maintenance and subscriptions, primarily relate to the multi-year implementations of our new global enterprise resource planning and customer relationship management systems. </span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(5)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Amortization expense from capitalized cloud computing implementation costs was insignificant for the </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively. Accumulated amortization for these costs was insignificant as of March 31, 2020 and December 31, 2019.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accrued expenses and other liabilities</span></div><div style="line-height:120%;text-align:left;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Operating lease liabilities, current portion</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>19,672</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>19,784</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued bonuses</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,116</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>24,617</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued commissions and salaries</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,945</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,980</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Taxes payable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,659</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,835</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Customer credit balances</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,359</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,505</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Unrecognized tax benefit</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,821</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,758</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued vacation costs</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,145</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,232</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued health care costs</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,416</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,399</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other liabilities</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,606</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,192</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total accrued expenses and other liabilities</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>56,718</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>79,059</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Long-term portion</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>10,937</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,742</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued expenses and other current liabilities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>45,781</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>73,317</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">In March 2020, we reduced our accrued bonuses due to the payment of bonuses from the prior year and, in response to the global COVID-19 pandemic, determined to replace our 2020 cash bonus plans with performance-based equity awards (See Note 15 to these financial statements).</span></div></td></tr></table><div style="line-height:120%;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Other income, net</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest income</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>522</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>654</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other income (expense), net</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>548</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(472</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other income, net</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,070</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>182</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> <div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Prepaid expenses and other assets</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Costs of obtaining contracts</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)(2)</sup></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>86,867</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>90,764</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid software maintenance and subscriptions</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(3)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>30,097</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>17,384</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Implementation costs for cloud computing arrangements, net</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(4)(5)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,881</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,294</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Unbilled accounts receivable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,145</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,233</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid insurance</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,994</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,585</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Taxes, prepaid and receivable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>843</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>849</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Security deposits</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>864</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>885</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other assets</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,659</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>8,051</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total prepaid expenses and other assets</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>147,350</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>133,045</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Long-term portion</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>66,346</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>65,193</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Prepaid expenses and other current assets</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>81,004</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>67,852</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Amortization expense from costs of obtaining contracts was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$9.5 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$9.6 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> for the </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(2)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">The current portion of costs of obtaining contracts as of </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$31.9 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$33.0 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(3)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">The current portion of prepaid software maintenance and subscriptions as of </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> was </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$24.7 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;"><span>$16.1 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">, respectively.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(4)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">These costs, which were previously included in prepaid software maintenance and subscriptions, primarily relate to the multi-year implementations of our new global enterprise resource planning and customer relationship management systems. </span></div></td></tr></table><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(5)</span></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Amortization expense from capitalized cloud computing implementation costs was insignificant for the </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;"> and </span><span style="font-family:Frutiger LT 45 Light;font-size:8pt;">2019</span>, respectively 86867000 90764000 30097000 17384000 8881000 7294000 8145000 6233000 2994000 1585000 843000 849000 864000 885000 8659000 8051000 147350000 133045000 66346000 65193000 81004000 67852000 9500000 9600000 31900000 33000000.0 24700000 16100000 <div style="line-height:120%;padding-top:12px;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accrued expenses and other liabilities</span></div><div style="line-height:120%;text-align:left;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Operating lease liabilities, current portion</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>19,672</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>19,784</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued bonuses</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,116</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>24,617</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued commissions and salaries</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,945</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,980</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Taxes payable</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,659</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,835</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Derivative instruments</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Customer credit balances</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,359</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,505</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Unrecognized tax benefit</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,821</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3,758</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued vacation costs</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,145</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,232</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued health care costs</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,416</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,399</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other liabilities</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,606</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,192</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total accrued expenses and other liabilities</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>56,718</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>79,059</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Long-term portion</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>10,937</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,742</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accrued expenses and other current liabilities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>45,781</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>73,317</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">In March 2020, we reduced our accrued bonuses due to the payment of bonuses from the prior year and, in response to the global COVID-19 pandemic, determined to replace our 2020 cash bonus plans with performance-based equity awards (See Note 15 to these financial statements).</span></div> 19672000 19784000 2116000 24617000 3945000 6980000 4659000 6835000 5979000 1757000 4359000 4505000 3821000 3758000 2145000 2232000 2416000 2399000 7606000 6192000 56718000 79059000 10937000 5742000 45781000 73317000 <div style="line-height:120%;padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Other income, net</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest income</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>522</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>654</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other income (expense), net</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>548</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(472</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other income, net</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,070</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>182</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 522000 654000 548000 -472000 1070000 182000 <div style="line-height:120%;padding-top:18px;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">7. Debt</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="12"/></tr><tr><td style="width:43%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:13%;"/><td style="width:1%;"/><td style="width:13%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Debt balance at</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Weighted average </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">effective interest rate at</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Credit facility:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">    Revolving credit loans</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>247,500</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>187,000</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.51</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.11</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">    Term loans</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>279,375</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>281,250</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.99</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.22</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other debt</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,083</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5.00</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">        Total debt</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>531,958</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>468,250</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.79</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.18</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Unamortized discount and debt issuance costs</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,031</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,150</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Debt, current portion</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>10,351</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,500</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.00</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.05</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Debt, net of current portion</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>520,576</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>459,600</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.78</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.18</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:20px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">2017 credit facility</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">June 2017</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, we entered into a five-year </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$700.0 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> senior credit facility (the "</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2017 Credit Facility</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">"). </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">At March 31, 2020, we were in compliance with our debt covenants under the 2017 Credit Facility.</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span></div><div style="line-height:120%;padding-top:20px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Other debt</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In December 2019, we entered into a </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">51-month</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$2.2 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> agreement to finance our purchase of software and related services for our internal use. The agreement is a non-interest-bearing note requiring four equal annual payments, where the first payment was due in January 2020. Interest associated with the note will be imputed at the rate we would incur for amounts borrowed under the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2017 Credit Facility</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In January 2020, we entered into an additional </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">39-month</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$3.5 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> agreement to finance our purchase of software and related services for our internal use. The agreement is a non-interest-bearing note requiring three equal annual payments, where the first payment was due in March 2020. Interest associated with the note will be imputed at the rate we would incur for amounts borrowed under the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2017 Credit Facility</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">As of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, the required annual maturities related to the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2017 Credit Facility</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and other debt were as follows:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="4"/></tr><tr><td style="width:86%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Years ending December 31,</span></div><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Annual maturities</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020 - remaining</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,782</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2021 </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>9,194</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2022 </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>515,444</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2023 </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>538</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2024 </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Thereafter</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total required maturities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>531,958</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="12"/></tr><tr><td style="width:43%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:13%;"/><td style="width:1%;"/><td style="width:13%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Debt balance at</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Weighted average </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">effective interest rate at</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Credit facility:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">    Revolving credit loans</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>247,500</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>187,000</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.51</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.11</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">    Term loans</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>279,375</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>281,250</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.99</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.22</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other debt</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,083</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5.00</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">        Total debt</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>531,958</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>468,250</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.79</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.18</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Unamortized discount and debt issuance costs</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,031</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,150</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Less: Debt, current portion</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>10,351</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,500</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.00</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.05</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Debt, net of current portion</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>520,576</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>459,600</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2.78</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3.18</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 247500000 187000000 0.0251 0.0311 279375000 281250000 0.0299 0.0322 5083000 0 0.0500 0 531958000 468250000 0.0279 0.0318 -1031000 -1150000 10351000 7500000 0.0300 0.0305 520576000 459600000 0.0278 0.0318 700000000.0 2200000 3500000 <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">As of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, the required annual maturities related to the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2017 Credit Facility</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and other debt were as follows:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="4"/></tr><tr><td style="width:86%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Years ending December 31,</span></div><div style="font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Annual maturities</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2020 - remaining</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,782</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2021 </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>9,194</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2022 </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>515,444</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2023 </span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>538</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2024 </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Thereafter</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>—</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total required maturities</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>531,958</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 6782000 9194000 515444000 538000 0 0 531958000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">8. Derivative Instruments</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Cash flow hedges</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We generally use derivative instruments to manage our variable interest rate risk. We have entered into interest rate swap agreements, which effectively convert portions of our variable rate debt under the 2017 Credit Facility to a fixed rate for the term of the swap agreements. We designated each of the interest rate swap agreements as a cash flow hedge at the inception of the contracts.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The terms and notional values of our derivative instruments were as follows as of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="5"/></tr><tr><td style="width:61%;"/><td style="width:27%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Term of derivative instrument</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Notional Value</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Derivative instruments designated as hedging instruments:</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">July 2017 - July 2021</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>150,000</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">February 2018 - June 2021</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>50,000</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">June 2019 - June 2021</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>75,000</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>275,000</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The fair values of our derivative instruments were as follows as of:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="8"/></tr><tr><td style="width:56%;"/><td style="width:20%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="6" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Liability Derivatives</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance sheet location</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Derivative instruments designated as hedging instruments:</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps, long-term portion</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other liabilities</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Total derivative instruments designated as hedging instruments</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The effects of derivative instruments in cash flow hedging relationships were as follows:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="8"/></tr><tr><td style="width:35%;"/><td style="width:1%;"/><td style="width:16%;"/><td style="width:1%;"/><td style="width:16%;"/><td style="width:1%;"/><td style="width:29%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Gain (loss) recognized</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">in accumulated other </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">comprehensive </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">loss as of</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td rowspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Location </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">of gain (loss) </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">reclassified from </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">accumulated other </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">comprehensive </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">loss into income</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Gain (loss) reclassified from accumulated</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"> other comprehensive loss into income</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest expense</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(205</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31, 2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>806</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest expense</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>229</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accumulated other comprehensive income (loss) includes unrealized gains or losses from the change in fair value measurement of our derivative instruments each reporting period and the related income tax expense or benefit. Changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to accumulated other comprehensive income (loss) until the actual hedged expense is incurred or until the hedge is terminated at which point the unrealized gain (loss) is reclassified from accumulated other comprehensive income (loss) to current earnings. The estimated accumulated other comprehensive </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">loss</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> as of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> that is expected to be reclassified into earnings within the next twelve months is </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$4.6 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. There were </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">no</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> ineffective portions of our interest rate swap derivatives during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. See </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Note 12</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> to these consolidated financial statements for a summary of the changes in accumulated other comprehensive income (loss) by component.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The terms and notional values of our derivative instruments were as follows as of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="5"/></tr><tr><td style="width:61%;"/><td style="width:27%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Term of derivative instrument</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Notional Value</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Derivative instruments designated as hedging instruments:</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">July 2017 - July 2021</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>150,000</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">February 2018 - June 2021</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>50,000</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swap</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">June 2019 - June 2021</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>75,000</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>275,000</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 150000000 50000000 75000000 275000000 <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The fair values of our derivative instruments were as follows as of:</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="8"/></tr><tr><td style="width:56%;"/><td style="width:20%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="6" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:center;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Liability Derivatives</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Balance sheet location</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Derivative instruments designated as hedging instruments:</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps, long-term portion</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other liabilities</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Total derivative instruments designated as hedging instruments</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5,979</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,757</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 5979000 1757000 5979000 1757000 <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The effects of derivative instruments in cash flow hedging relationships were as follows:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="8"/></tr><tr><td style="width:35%;"/><td style="width:1%;"/><td style="width:16%;"/><td style="width:1%;"/><td style="width:16%;"/><td style="width:1%;"/><td style="width:29%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Gain (loss) recognized</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">in accumulated other </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">comprehensive </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">loss as of</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td rowspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Location </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">of gain (loss) </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">reclassified from </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">accumulated other </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">comprehensive </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">loss into income</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Gain (loss) reclassified from accumulated</span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;"> other comprehensive loss into income</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31, 2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,979</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest expense</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(205</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;height:5px;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31, 2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest rate swaps</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>806</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Interest expense</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>229</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 5979000 205000 -806000 -229000 -4600000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">9. Commitments and Contingencies </span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Leases</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We have operating leases for corporate offices, subleased offices and certain equipment and furniture. As of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, we had operating leases for equipment that had not yet commenced with future rent payments of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$2.9 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. These operating leases are expected to commence during 2020 with lease terms of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>3</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> to </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>5 years</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The components of lease expense were as follows:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:67%;"/><td style="width:1%;"/><td style="width:15%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:14%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Operating lease cost</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,311</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,001</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Variable lease cost</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,258</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>991</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Sublease income</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(913</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(705</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net lease cost</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,656</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,287</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman; font-size:10pt;"><tr><td style="width:24px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Includes short-term lease costs, which were immaterial.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Other commitments</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The term loans under the 2017 Credit Facility require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the 2017 Credit Facility in </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">June 2022</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We have contractual obligations for third-party technology used in our solutions and for other services we purchase as part of our normal operations. In certain cases, these arrangements require a minimum annual purchase commitment by us. As of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, the remaining aggregate minimum purchase commitment under these arrangements was approximately </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$76.7 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> through </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2023</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Solution and service indemnifications</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In the ordinary course of business, we provide certain indemnifications of varying scope to customers against claims of intellectual property infringement made by third parties arising from the use of our solutions or services. If we determine that it is probable that a loss has been incurred related to solution or service indemnifications, any such loss that could be reasonably estimated would be recognized. We have not identified any losses and, accordingly, we have not recorded a liability related to these indemnifications.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Legal proceedings</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We are subject to legal proceedings and claims that arise in the ordinary course of business. We make a provision for a loss contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. Unless otherwise specifically </span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">disclosed in this note, we have determined as of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, that no provision for liability nor disclosure is required related to any claim against us because (a) there is not a reasonable possibility that a loss exceeding amounts already recognized (if any) may be incurred with respect to such claim; (b) a reasonably possible loss or range of loss cannot be estimated; or (c) such estimate is immaterial. All legal costs associated with litigation are expensed as incurred. Litigation is inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending against us. It is possible, nevertheless, that our consolidated financial position, results of operations or cash flows could be negatively affected in any particular period by an unfavorable resolution of one or more of such proceedings, claims or investigations.</span></div> 2900000 P3Y P5Y <div style="line-height:120%;padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The components of lease expense were as follows:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:67%;"/><td style="width:1%;"/><td style="width:15%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:14%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Operating lease cost</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><sup style="vertical-align:top;line-height:120%;font-size:pt">(1)</sup></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,311</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,001</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Variable lease cost</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,258</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>991</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Sublease income</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(913</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(705</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net lease cost</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,656</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>6,287</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div></div><div style="line-height:120%;font-size:8pt;padding-left:0px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">(1)</span></div><div style="line-height:120%;text-align:justify;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;">Includes short-term lease costs, which were immaterial.</span></div> 6311000 6001000 1258000 991000 913000 705000 6656000 6287000 76700000 <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Legal proceedings</span></div>We are subject to legal proceedings and claims that arise in the ordinary course of business. We make a provision for a loss contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">10. Income Taxes</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">income tax provision (benefit)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and effective income tax rates, including the effects of period-specific events, were:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Income tax provision (benefit)</span></div></td><td style="vertical-align:middle;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>696</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:middle;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,834</span></span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Effective income tax rate</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13.0</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>62.0</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was signed into law on March 27, 2020. The CARES Act did not have a material impact on our provision for income taxes for the three months ended March 31, 2020.  We will continue to analyze and monitor potential impact throughout the year.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The decrease in our effective income tax rate during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, when compared to the same period in </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, was primarily due to the impact of discrete tax benefits on pre-tax income for the quarter as compared to pre-tax loss for the same period in </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div> <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">income tax provision (benefit)</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and effective income tax rates, including the effects of period-specific events, were:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Income tax provision (benefit)</span></div></td><td style="vertical-align:middle;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>696</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:middle;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,834</span></span></div></td><td style="vertical-align:middle;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Effective income tax rate</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13.0</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>62.0</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">%</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 696000 -1834000 0.130 0.620 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">11. Stock-based Compensation</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Stock-based compensation expense is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on where the associated employee’s compensation is recorded. The following table summarizes stock-based compensation expense:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Included in cost of revenue:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Cost of recurring</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>470</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>512</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Cost of one-time services and other</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>395</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>462</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total included in cost of revenue</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>865</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>974</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Included in operating expenses:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Sales, marketing and customer success</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,478</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,911</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Research and development</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,799</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,674</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">General and administrative</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,438</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,167</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total included in operating expenses</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>12,715</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>12,752</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total stock-based compensation expense</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13,580</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13,726</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> The following table summarizes stock-based compensation expense:<div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;">  </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Included in cost of revenue:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Cost of recurring</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>470</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>512</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Cost of one-time services and other</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>395</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>462</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total included in cost of revenue</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>865</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>974</span></span></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Included in operating expenses:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Sales, marketing and customer success</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,478</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,911</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Research and development</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,799</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>2,674</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">General and administrative</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,438</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>7,167</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:28px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total included in operating expenses</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>12,715</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>12,752</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total stock-based compensation expense</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13,580</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>13,726</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 470000 512000 395000 462000 865000 974000 2478000 2911000 2799000 2674000 7438000 7167000 12715000 12752000 13580000 13726000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">12. Stockholders' Equity</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Dividends</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our Board of Directors' previously adopted dividend policy provided for the distribution to stockholders of a portion of cash generated by us that was in excess of operational needs and capital expenditures. In February 2020, our Board of Directors approved an annual dividend rate of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$0.48</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share to be made in quarterly payments, consistent with previous years. </span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">In March 2020, in response to the global COVID-19 pandemic, our Board of Directors rescinded its previously announced policy to pay an annual dividend at a rate of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$0.48</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> per share of common stock and discontinued the declaration and payment of all cash dividends, beginning with the second quarter of 2020 and thereafter until such time, if any, as it may otherwise determine in its sole discretion.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Dividends paid on common stock during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> months ended </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, consisted of the following:</span></div><div style="line-height:120%;text-align:justify;padding-left:0px;text-indent:0px;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:60%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:13%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Declaration Date</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Dividend </span></div><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">per Share</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Record Date</span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">Payable Date</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">February 10, 2020</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="padding-top:12px;text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>0.12</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">February 28</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #8cbe4f;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 13</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Changes in accumulated other comprehensive income (loss) by component</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The changes in accumulated other comprehensive income (loss) by component, consisted of the following:</span></div><div style="line-height:120%;text-align:left;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:80%;"/><td style="width:1%;"/><td style="width:8%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:8%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accumulated other comprehensive loss, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,290</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,110</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">By component:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Gains and losses on cash flow hedges:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive (loss) income balance, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,323</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,498</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other comprehensive loss before reclassifications, net of tax effects of $1,154 and $276</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,273</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(763</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:52px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Amounts reclassified from accumulated other comprehensive loss to interest expense</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>205</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(229</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:52px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Tax (benefit) expense included in provision for in</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">come taxes</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(54</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>60</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total amounts reclassified from accumulated other comprehensive loss</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>151</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(169</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net current-period other comprehensive loss</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,122</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(932</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive (loss) income balance, end of period</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(4,445</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>566</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Foreign currency translation adjustment:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive loss balance, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,967</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(6,608</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Translation adjustments</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,728</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,590</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive loss balance, end of period</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(9,695</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(2,018</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accumulated other comprehensive loss, end of period</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(14,140</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,452</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 0.48 0.48 0.12 <div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The changes in accumulated other comprehensive income (loss) by component, consisted of the following:</span></div><div style="line-height:120%;text-align:left;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:80%;"/><td style="width:1%;"/><td style="width:8%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:8%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accumulated other comprehensive loss, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,290</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,110</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">By component:</span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Gains and losses on cash flow hedges:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive (loss) income balance, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,323</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>1,498</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other comprehensive loss before reclassifications, net of tax effects of $1,154 and $276</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,273</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(763</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:52px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Amounts reclassified from accumulated other comprehensive loss to interest expense</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>205</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(229</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:52px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Tax (benefit) expense included in provision for in</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">come taxes</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(54</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>60</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:36px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total amounts reclassified from accumulated other comprehensive loss</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>151</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(169</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Net current-period other comprehensive loss</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,122</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(932</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive (loss) income balance, end of period</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(4,445</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>566</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Foreign currency translation adjustment:</span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="3" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive loss balance, beginning of period</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(3,967</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(6,608</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#f4f4f4;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Translation adjustments</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(5,728</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>4,590</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;padding-left:20px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Accumulated other comprehensive loss balance, end of period</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(9,695</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(2,018</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Accumulated other comprehensive loss, end of period</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(14,140</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(1,452</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> -5290000 -5110000 -1323000 1498000 3273000 763000 205000 -229000 54000 -60000 151000 -169000 3122000 932000 -4445000 566000 -3967000 -6608000 -5728000 4590000 -9695000 -2018000 -14140000 -1452000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">13. Revenue Recognition</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Transaction price allocated to the remaining performance obligations</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">As of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, approximately </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$811 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> of revenue is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>60%</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> of these remaining performance obligations over the next </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>12 months</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, with the remainder recognized thereafter.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We applied the practical expedient in ASC 606-10-50-14 and have excluded the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less (one-time services); and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed (payment services and usage).</span></div><div style="line-height:120%;padding-top:12px;text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Contract balances</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our contract assets as of </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> and </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">December 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> were </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">insignificant</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. Our opening and closing balances of deferred revenue were as follows:</span></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total deferred revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>290,397</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>316,137</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The decrease in deferred revenue during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> was primarily due to less billings for recurring revenue contracts. Historically, due to the timing of customer budget cycles, we have an increase in customer contract renewals at or near the beginning of our third quarter generally resulting in our lowest balance of deferred revenue at the end of our first quarter. The amount of revenue recognized during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> that was included in the deferred revenue balance at the beginning of the period was approximately </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$113 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. The amount of revenue recognized during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> from performance obligations satisfied in prior periods was </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">insignificant</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">Disaggregation of revenue</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">We sell our cloud solutions and related services in two primary geographical markets: to customers in the United States, and to customers located outside of the United States. The following table presents our revenue by geographic area based on the address of our customers:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">United States</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>193,959</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>188,126</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other countries</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>29,662</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>27,704</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>223,621</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>215,830</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The General Markets Group ("GMG"), the Enterprise Markets Group ("EMG"), and the International Markets Group ("IMG") comprise our go-to-market organizations. The following is a description of each market group:</span></div><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:48px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The GMG focuses on sales primarily to all K-12 private schools, faith-based and arts and cultural organizations, as well as emerging and mid-sized prospects in the U.S.;</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:48px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The EMG focuses on sales primarily to all healthcare and higher education institutions, corporations and foundations, as well as large and/or strategic prospects in the U.S.; and</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="padding-top:8px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:48px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The IMG focuses on sales primarily to all prospects and customers outside of the U.S.</span></div></td></tr></table><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table presents our revenue by market group:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">GMG</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>95,453</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>92,515</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">EMG</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>98,123</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>95,165</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">IMG</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>30,081</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>28,122</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(36</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>28</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>223,621</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>215,830</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 811000000 0.60 P12M Our opening and closing balances of deferred revenue were as follows:<div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:72%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:12%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">March 31, <br/>2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">December 31, <br/>2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total deferred revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>290,397</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>316,137</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 290397000 316137000 113000000 The following table presents our revenue by geographic area based on the address of our customers:<div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">United States</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>193,959</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>188,126</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other countries</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>29,662</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>27,704</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>223,621</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>215,830</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">The following table presents our revenue by market group:</span></div><div style="line-height:120%;text-align:center;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="7"/></tr><tr><td style="width:76%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/><td style="width:1%;"/><td style="width:10%;"/><td style="width:1%;"/></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td><td colspan="5" style="vertical-align:bottom;border-bottom:1px solid #ffffff;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;background-color:#acacac;color:#ffffff;font-weight:bold;">Three months ended <br/> March 31,</span></div></td><td style="vertical-align:bottom;background-color:#acacac;"><div style="overflow:hidden;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"> </span></div></td></tr><tr><td style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">(dollars in thousands)</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2020</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#acacac;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #ffffff;"><div style="text-align:right;font-size:8pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:8pt;color:#ffffff;font-weight:bold;">2019</span></div></td><td style="vertical-align:bottom;background-color:#acacac;border-top:1px solid #ffffff;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">GMG</span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>95,453</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>92,515</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">EMG</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>98,123</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>95,165</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">IMG</span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>30,081</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td colspan="2" style="vertical-align:bottom;background-color:#f4f4f4;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>28,122</span></span></div></td><td style="vertical-align:bottom;background-color:#f4f4f4;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Other</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>(36</span></span></div></td><td style="vertical-align:bottom;padding-right:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">)</span></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>28</span></span></div></td><td style="vertical-align:bottom;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr><tr><td style="vertical-align:top;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-left:12px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Total revenue</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>223,621</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">$</span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;"><div style="text-align:right;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>215,830</span></span></div></td><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;background-color:#f4f4f4;border-top:1px solid #000000;"><div style="text-align:left;font-size:10pt;"><span style="font-family:inherit;font-size:10pt;"><br/></span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div> 193959000 188126000 29662000 27704000 223621000 215830000 95453000 92515000 98123000 95165000 30081000 28122000 -36000 28000 223621000 215830000 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">14. Restructuring</span></div></td></tr></table></div></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">During 2017, in an effort to further our organizational objectives, including improved operating efficiency, customer outcomes and employee satisfaction, we initiated a multi-year plan to consolidate and relocate some of our existing offices to highly modern and more collaborative workspaces with short-term financial commitments. We substantially completed our facilities optimization restructuring plan as of December 2019. We incurred </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><span>$2.0 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> in before-tax restructuring charges related to these activities during the </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">three months ended</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">March 31, 2019</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">. Such charges during the three months ended March 31, 2020 were insignificant.</span></div> 2000000.0 <div style="line-height:120%;padding-top:18px;text-align:center;font-size:12pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;margin-left:auto;margin-right:auto;width:99.80506822612085%;border-collapse:collapse;text-align:left;"><tr><td colspan="1"/></tr><tr><td style="width:100%;"/></tr><tr><td style="vertical-align:bottom;border-bottom:1px solid #71bf43;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;"><div style="text-align:left;font-size:12pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:12pt;font-weight:bold;">15. Subsequent Events</span></div></td></tr></table></div><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"><br/></span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;font-weight:bold;">COVID-19</span></div><div style="line-height:120%;padding-top:12px;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">To better enable us to weather the extraordinary business challenges occasioned by the global COVID-19 pandemic, to protect the safety and welfare of our employees, and to further effect our long-term strategy to deliver the greatest value to our stockholders, we have taken several actions. These initial measures taken, in addition to suspending the payment of quarterly dividends as discussed in </span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Note 12</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;"> to these consolidated financial statements, are expected to provide us the financial flexibility needed to manage a wide array of outcomes that may result from the pandemic. Certain of the actions commenced, after the quarter ended March 31, 2020, include the following:</span></div><table cellpadding="0" cellspacing="0" style="padding-top:12px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:48px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">Our 401(k) match program, whereby we have historically matched 50% of qualified U.S. employees' contributions to our 401(k) plan up to 6% of their salaries, was temporarily suspended effective with the payroll period commencing April 1, 2020. We have not yet determined when the match might recommence.</span></div></td></tr></table><table cellpadding="0" cellspacing="0" style="padding-top:12px;font-family:Times New Roman; font-size:10pt;"><tr><td style="width:48px;"/><td/></tr><tr><td style="vertical-align:top"><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div></td><td style="vertical-align:top;"><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">On </span><span style="font-family:Frutiger LT 45 Light;font-size:10pt;">May 1, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, we granted restricted stock units to our employees that were eligible for base salary merit increases in lieu of such increases, which will vest on May 1, 2021 subject to the recipient's continued employment with us. The grant date fair value of these awards was </span><span style="font-family:Frutiger LT 45 Light;font-size:10pt;"><span>$8.3 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div></td></tr></table><div style="line-height:120%;font-size:10pt;padding-left:24px;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">•</span></div><div style="line-height:120%;text-align:justify;font-size:10pt;"><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">On </span><span style="font-family:Frutiger LT 45 Light;font-size:10pt;">May 1, 2020</span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">, we granted performance-based restricted stock units to our employees that were eligible for a 2020 cash bonus plan in lieu of such cash bonus, which may be earned and become eligible for vesting on May 1, 2021 subject to meeting certain performance conditions and the recipient's continued employment with us. The grant date fair value of these awards was </span><span style="font-family:Frutiger LT 45 Light;font-size:10pt;"><span>$34.4 million</span></span><span style="font-family:Frutiger LT 45 Light,sans-serif;font-size:10pt;">.</span></div> 8300000 34400000 These costs, which were previously included in prepaid software maintenance and subscriptions, primarily relate to the multi-year implementations of our new global enterprise resource planning and customer relationship management systems. Amortization expense from capitalized cloud computing implementation costs was insignificant for the three months ended March 31, 2020 and 2019, respectively. Accumulated amortization for these costs was insignificant as of March 31, 2020 and December 31, 2019. In March 2020, we reduced our accrued bonuses due to the payment of bonuses from the prior year and, in response to the global COVID-19 pandemic, determined to replace our 2020 cash bonus plans with performance-based equity awards (See Note 15 to these financial statements). Includes short-term lease costs, which were immaterial. The current portion of prepaid software maintenance and subscriptions as of March 31, 2020 and December 31, 2019 was $24.7 million and $16.1 million, respectively. As discussed above, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses upon adoption of ASU 2016-13 at January 1, 2020. Amortization expense from costs of obtaining contracts was $9.5 million and $9.6 million for the three months ended March 31, 2020 and 2019, respectively. The current portion of costs of obtaining contracts as of March 31, 2020 and December 31, 2019 was $31.9 million and $33.0 million, respectively. Upon adoption of ASU 2016-13 at January 1, 2020, we reclassified certain balances previously disclosed within the allowance for sales returns to the allowance for credit losses, as these amounts reflect the credit risk associated with our accounts receivable.