blkb-20231031
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): October 31, 2023
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Blackbaud, Inc.
(Exact name of registrant as specified in its charter)
Delaware000-5060011-2617163
(State or other jurisdiction of incorporation)
(Commission File Number)(IRS Employer ID Number)
65 Fairchild Street, Charleston, South Carolina 29492
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (843) 216-6200
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities Registered Pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on which Registered
Common Stock, $0.001 Par ValueBLKBNasdaq Global Select Market
Preferred Stock Purchase RightsN/ANasdaq Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.



Item 2.02. Results of Operations and Financial Condition.
On October 31, 2023, Blackbaud, Inc. (the "Company") issued a press release reporting unaudited financial results for the quarter ended September 30, 2023. A copy of this press release is attached hereto as Exhibit 99.1.
The information in this Form 8-K (including Exhibit 99.1) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits
Exhibit No.Description
Press release dated October 31, 2023 reporting unaudited financial results for the quarter ended September 30, 2023.
101.INSInline XBRL Instance Document - the Instance Document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL Document.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.
101.LABInline XBRL Taxonomy Extension Label Linkbase Document.
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
BLACKBAUD, INC.
Date: October 31, 2023/s/ Anthony W. Boor
Anthony W. Boor
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)



Document
 Exhibit 99.1
 
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PRESS RELEASE 


Blackbaud Announces 2023 Third Quarter Results
Revenue Growth Accelerating; Operating Discipline Contributes to Another Quarter of Margin Expansion; Rule of 40 Target Achieved Earlier than Expected
Charleston, S.C. (October 31, 2023) - Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its third quarter ended September 30, 2023.

"We produced very strong results in the third quarter," said Mike Gianoni, president and CEO, Blackbaud. "Further margin expansion and accelerating revenue growth enabled us to exceed the Rule of 40 a quarter earlier than expected. We are well positioned to build on our momentum in 2024 and are excited about the significant profitable growth and substantial value creation we can achieve through the continued execution of our five-point operating plan."

Third Quarter 2023 Results Compared to Third Quarter 2022 Results:
GAAP total revenue was $277.6 million, up 6.2%, with $269.0 million in GAAP recurring revenue, up 7.9%. GAAP recurring revenue was 97% of total revenue.
Non-GAAP organic recurring revenue increased 8.3%.
GAAP income from operations was $22.0 million, inclusive of security incident-related costs of $4.1 million, with GAAP operating margin of 7.9%, an increase of 1,060 basis points.
Non-GAAP income from operations was $79.6 million, with non-GAAP operating margin of 28.7%, an increase of 960 basis points.
GAAP net income was $9.0 million, with GAAP diluted earnings per share of $0.17, up $0.37 per share.
Non-GAAP net income was $60.5 million, with non-GAAP diluted earnings per share of $1.12, up $0.43 per share.
Non-GAAP adjusted EBITDA was $97.1 million, up $30.2 million, with non-GAAP adjusted EBITDA margin of 35.0%, an increase of 940 basis points.
GAAP net cash provided by operating activities was $128.0 million, an increase of $20.0 million.
Non-GAAP free cash flow was $110.6 million, an increase of $21.2 million, with non-GAAP free cash flow margin of 39.8%, an increase of 560 basis points.
Non-GAAP adjusted free cash flow was $117.9 million, an increase of $24.1 million, with non-GAAP adjusted free cash flow margin of 42.5%, an increase of 660 basis points.
"The third quarter represented an inflection point for revenue growth, with organic revenues growing 6.6% and even faster organic recurring revenue growth of 8.3%," said Tony Boor, executive vice president and CFO, Blackbaud. "Through our cost management initiatives, we also continued to strengthen profitability, with an adjusted EBITDA margin of 35.0%, a more than nine-point improvement year over year. Additionally, we generated $118 million of adjusted free cash flow in the quarter and are on track to meet or exceed the high end of our annual guidance range for adjusted free cash flow."





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PRESS RELEASE
An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.
Recent Company Highlights
Blackbaud appointed Todd Lant as Chief Customer Officer. Lant, a 20-year Blackbaud veteran, will lead the global customer success team to drive customer value and outcomes.
At bbcon 2023, Blackbaud announced major wave of technology innovation, with product enhancements focused on more seamless integration, built-in artificial intelligence and increased flexibility.
Blackbaud announced the development of Impact Edge™, the first AI-powered social impact reporting and storytelling solution for companies that will enable corporate social impact professionals to use quantitative and qualitative data to rapidly articulate their impact to their organization’s most important stakeholders.
Blackbaud added generative AI capabilities to JustGiving® to revolutionize fundraising by helping individuals create compelling fundraising pages in a matter of seconds to raise more money for the causes they care about.
Blackbaud further strengthened its offerings in peer-to-peer fundraising with the next evolution of Good Move™, its activity-tracking mobile app.
Blackbaud customers helped support the people of Hawaii in the wake of catastrophic wildfires by raising funds and providing disaster relief. This included the Hawai’i Community Foundation’s Maui Strong Fund, which saw a 500% increase in donations in three weeks alone, enabling the foundation to distribute millions in grants to nearly 60 partners on the ground providing immediate relief to Maui communities.
Visit www.blackbaud.com/newsroom for more information about Blackbaud’s recent highlights.
Financial Outlook
Blackbaud today reiterated its 2023 full year financial guidance:
Non-GAAP revenue of $1.095 billion to $1.125 billion
Non-GAAP adjusted EBITDA margin of 30.5% to 31.5%
Non-GAAP earnings per share of $3.63 to $3.94
Non-GAAP adjusted free cash flow of $190 million to $210 million
Included in its 2023 full year financial guidance are the following assumptions:
Non-GAAP annualized effective tax rate is expected to be approximately 20%
Interest expense for the year is expected to be approximately $37 million to $41 million
Fully diluted shares for the year are expected to be approximately 53 million to 54 million
Capital expenditures for the year are expected to be approximately $65 million to $75 million, including approximately $55 million to $65 million of capitalized software and content development costs
Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.
In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less
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PRESS RELEASE
capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2023, Blackbaud currently expects net cash outlays of $25 million to $35 million for ongoing legal fees related to the Security Incident. For full year 2024, we currently expect a significant decrease in net pre-tax expense related to the Security Incident for ongoing legal fees. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.
Stock Repurchase Program
As of September 30, 2023, Blackbaud had approximately $250 million remaining under its common stock repurchase program that was authorized in December 2021.
Conference Call Details
What:    Blackbaud's 2023 Third Quarter Conference Call
When:    November 1, 2023
Time:     8:00 a.m. (Eastern Time)
Live Call:     1-877-407-3088 (US/Canada)
Webcast:    Blackbaud's Investor Relations Webpage
About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.
Investor Contact
IR@blackbaud.com
Media Contact
media@blackbaud.com
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PRESS RELEASE
Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.
Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.
The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.
While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.
Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud now uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP adjusted free cash flow is not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.
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PRESS RELEASE
In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.
Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; costs, net of insurance, related to the Security Incident; and impairment of capitalized software development costs.
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Blackbaud, Inc.
Consolidated Balance Sheets
(Unaudited)
(dollars in thousands, except per share amounts)September 30,
2023
December 31,
2022
Assets
Current assets:
Cash and cash equivalents$31,091 $31,691 
Restricted cash359,596 702,240 
Accounts receivable, net of allowance of $7,689 and $7,318 at September 30, 2023 and December 31, 2022, respectively
102,755 102,809 
Customer funds receivable3,557 249 
Prepaid expenses and other current assets82,407 81,654 
Total current assets579,406 918,643 
Property and equipment, net100,575 107,426 
Operating lease right-of-use assets38,374 45,899 
Software and content development costs, net155,937 141,023 
Goodwill1,051,163 1,050,272 
Intangible assets, net594,169 635,136 
Other assets83,654 94,304 
Total assets$2,603,278 $2,992,703 
Liabilities and stockholders’ equity
Current liabilities:
Trade accounts payable$39,357 $42,559 
Accrued expenses and other current liabilities101,379 86,002 
Due to customers361,837 700,860 
Debt, current portion19,217 18,802 
Deferred revenue, current portion415,810 382,419 
Total current liabilities937,600 1,230,642 
Debt, net of current portion723,376 840,241 
Deferred tax liability94,322 125,759 
Deferred revenue, net of current portion3,022 2,817 
Operating lease liabilities, net of current portion41,811 44,918 
Other liabilities2,976 4,294 
Total liabilities1,803,107 2,248,671 
Commitments and contingencies
Stockholders’ equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
— — 
Common stock, $0.001 par value; 180,000,000 shares authorized, 69,187,767 and 67,814,044 shares issued at September 30, 2023 and December 31, 2022, respectively
69 68 
Additional paid-in capital1,170,919 1,075,264 
Treasury stock, at cost; 15,337,077 and 14,745,230 shares at September 30, 2023 and December 31, 2022, respectively
(572,428)(537,287)
Accumulated other comprehensive income8,141 8,938 
Retained earnings193,470 197,049 
Total stockholders’ equity800,171 744,032 
Total liabilities and stockholders’ equity$2,603,278 $2,992,703 

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Blackbaud, Inc.
Consolidated Statements of Comprehensive Income (Loss)
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
September 30,
Nine months ended
September 30,
2023202220232022
Revenue
Recurring$269,001 $249,387 $784,139 $746,560 
One-time services and other8,625 11,910 26,282 36,788 
Total revenue277,626 261,297 810,421 783,348 
Cost of revenue
Cost of recurring114,132 111,488 342,558 338,149 
Cost of one-time services and other7,634 9,449 23,795 31,757 
Total cost of revenue121,766 120,937 366,353 369,906 
Gross profit155,860 140,360 444,068 413,442 
Operating expenses
Sales, marketing and customer success52,462 56,414 160,038 164,367 
Research and development37,965 40,451 114,702 118,736 
General and administrative42,596 49,860 154,582 141,013 
Amortization793 647 2,355 2,263 
Total operating expenses133,816 147,372 431,677 426,379 
Income (loss) from operations22,044 (7,012)12,391 (12,937)
Interest expense(9,620)(9,337)(31,449)(25,912)
Other income, net5,662 4,454 10,447 8,708 
Income (loss) before provision (benefit) for income taxes18,086 (11,895)(8,611)(30,141)
Income tax provision (benefit)9,069 (1,576)(5,032)(5,993)
Net income (loss)$9,017 $(10,319)$(3,579)$(24,148)
Earnings (loss) per share
Basic$0.17 $(0.20)$(0.07)$(0.47)
Diluted$0.17 $(0.20)$(0.07)$(0.47)
Common shares and equivalents outstanding
Basic weighted average shares52,704,974 51,692,152 52,495,556 51,519,340 
Diluted weighted average shares54,089,897 51,692,152 52,495,556 51,519,340 
Other comprehensive loss
Foreign currency translation adjustment$(4,794)$(11,536)$419 $(24,066)
Unrealized gain (loss) on derivative instruments, net of tax4,093 6,797 (1,216)20,260 
Total other comprehensive loss(701)(4,739)(797)(3,806)
Comprehensive income (loss)$8,316 $(15,058)$(4,376)$(27,954)
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Blackbaud, Inc.
Consolidated Statements of Cash Flows
(Unaudited)
Nine months ended
September 30,
(dollars in thousands)20232022
Cash flows from operating activities
Net loss$(3,579)$(24,148)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization81,627 76,606 
Provision for credit losses and sales returns4,815 4,374 
Stock-based compensation expense95,668 83,659 
Deferred taxes(31,163)(21,672)
Amortization of deferred financing costs and discount1,388 1,827 
Other non-cash adjustments5,106 5,677 
Changes in operating assets and liabilities, net of acquisition and disposal of businesses:
Accounts receivable(4,757)9,998 
Prepaid expenses and other assets14,488 22,246 
Trade accounts payable(3,362)14,435 
Accrued expenses and other liabilities9,073 (7,028)
Deferred revenue33,679 23,832 
Net cash provided by operating activities202,983 189,806 
Cash flows from investing activities
Purchase of property and equipment(4,243)(10,512)
Capitalized software and content development costs(44,664)(42,757)
Purchase of net assets of acquired companies, net of cash and restricted cash acquired(13)(20,945)
Cash received in sale of business— 6,426 
Other investing activities(250)— 
Net cash used in investing activities(49,170)(67,788)
Cash flows from financing activities
Proceeds from issuance of debt175,800 126,900 
Payments on debt(293,957)(229,442)
Stock issuance costs— (1,205)
Employee taxes paid for withheld shares upon equity award settlement(35,568)(36,057)
Change in due to customers(339,735)(243,109)
Change in customer funds receivable(3,286)(1,291)
Net cash used in financing activities(496,746)(384,204)
Effect of exchange rate on cash, cash equivalents and restricted cash(311)(14,235)
Net decrease in cash, cash equivalents and restricted cash(343,244)(276,421)
Cash, cash equivalents and restricted cash, beginning of period733,931 651,762 
Cash, cash equivalents and restricted cash, end of period$390,687 $375,341 
The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:
(dollars in thousands)September 30,
2023
December 31,
2022
Cash and cash equivalents$31,091 $31,691 
Restricted cash359,596 702,240 
Total cash, cash equivalents and restricted cash in the statement of cash flows$390,687 $733,931 
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
September 30,
Nine months ended
September 30,
2023202220232022
GAAP Revenue$277,626 $261,297 $810,421 $783,348 
GAAP gross profit$155,860 $140,360 $444,068 $413,442 
GAAP gross margin56.1 %53.7 %54.8 %52.8 %
Non-GAAP adjustments:
Add: Stock-based compensation expense4,145 3,414 12,242 11,327 
Add: Amortization of intangibles from business combinations13,117 11,913 39,364 36,806 
Add: Employee severance— (33)797 348 
Subtotal17,262 15,294 52,403 48,481 
Non-GAAP gross profit$173,122 $155,654 $496,471 $461,923 
Non-GAAP gross margin62.4 %59.6 %61.3 %59.0 %
GAAP income (loss) from operations$22,044 $(7,012)$12,391 $(12,937)
GAAP operating margin7.9 %(2.7)%1.5 %(1.7)%
Non-GAAP adjustments:
Add: Stock-based compensation expense
32,379 27,945 95,668 83,659 
Add: Amortization of intangibles from business combinations
13,910 12,560 41,719 39,069 
Add: Employee severance
140 232 5,094 694 
Add: Acquisition and disposition-related costs(1)(2)
7,029 2,456 6,799 5,705 
Add: Restructuring and other real estate activities
— — — 71 
Add: Security Incident-related costs, net of insurance(3)
4,086 13,658 48,646 29,207 
Add: Impairment of capitalized software development costs
— — — 2,263 
Subtotal57,544 56,851 197,926 160,668 
Non-GAAP income from operations$79,588 $49,839 $210,317 $147,731 
Non-GAAP operating margin28.7 %19.1 %26.0 %18.9 %
GAAP income (loss) before provision (benefit) for income taxes$18,086 $(11,895)$(8,611)$(30,141)
GAAP net income (loss)$9,017 $(10,319)$(3,579)$(24,148)
Shares used in computing GAAP diluted earnings (loss) per share54,089,897 51,692,152 52,495,556 51,519,340 
GAAP diluted earnings (loss) per share$0.17 $(0.20)$(0.07)$(0.47)
Non-GAAP adjustments:
Add: GAAP income tax provision (benefit)9,069 (1,576)(5,032)(5,993)
Add: Total non-GAAP adjustments affecting income from operations57,544 56,851 197,926 160,668 
Non-GAAP income before provision for income taxes75,630 44,956 189,315 130,527 
Assumed non-GAAP income tax provision(4)
15,126 8,991 37,863 26,105 
Non-GAAP net income$60,504 $35,965 $151,452 $104,422 
Shares used in computing non-GAAP diluted earnings per share54,089,897 52,362,781 53,469,768 51,985,207 
Non-GAAP diluted earnings per share$1.12 $0.69 $2.83 $2.01 
    
(1)Includes a $2.0 million noncash impairment of certain intangible assets held for sale during the nine months ended September 30, 2022.
(2)Includes noncash impairment charges incurred during the three and nine months ended September 30, 2023 related to the sublease of our Washington, DC office location the lease of which was acquired during the EVERFI acquisition.
(3)Includes Security Incident-related costs incurred during the three and nine months ended September 30, 2023 of $4.1 million and $48.6 million, respectively, which includes approximately $0.0 million and $30.0 million, respectively, in recorded liabilities for loss contingencies, net of insurance recoveries during the same periods of $0.0 million, and during the three and nine months ended September 30, 2022 of $13.7 million and $31.1 million, respectively, net of insurance recoveries during the same period that were $0.0 million and $1.9 million, respectively. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. For full year 2023, we currently expect net pre-tax expense of approximately $20 million to $30 million and net cash outlays of approximately $25 million to $35 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters discussed below. For full year 2024, we currently expect a significant decrease in net pre-tax expense related to the Security Incident for
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
ongoing legal fees. In line with our policy, legal fees, are expensed as incurred. As of September 30, 2023, we have recorded approximately $50.0 million in aggregate liabilities for loss contingencies based primarily on recent negotiations with certain governmental agencies related to the Security Incident that we believe we can reasonably estimate. In connection with the settlement of the multi-state Attorneys General investigation (as previously disclosed on October 5, 2023), we expect to pay $49.5 million during the fourth quarter of 2023. There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of September 30, 2023 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.
(4)Blackbaud applies a non-GAAP effective tax rate of 20.0% when calculating non-GAAP net income and non-GAAP diluted earnings per share.

(dollars in thousands)Three months ended
September 30,
Nine months ended
September 30,
2023202220232022
GAAP revenue$277,626 $261,297 $810,421 $783,348 
GAAP revenue growth6.2 %3.5 %
Less: Non-GAAP revenue from divested businesses(1)
— (912)— (3,525)
Non-GAAP organic revenue(2)
$277,626 $260,385 $810,421 $779,823 
Non-GAAP organic revenue growth6.6 %3.9 %
Non-GAAP organic revenue(2)
$277,626 $260,385 $810,421 $779,823 
Foreign currency impact on non-GAAP organic revenue(3)
(1,942)— 1,715 — 
Non-GAAP organic revenue on constant currency basis(3)
$275,684 $260,385 $812,136 $779,823 
Non-GAAP organic revenue growth on constant currency basis5.9 %4.1 %
GAAP recurring revenue$269,001 $249,387 $784,139 $746,560 
GAAP recurring revenue growth7.9 %5.0 %
Less: Non-GAAP recurring revenue from divested businesses(1)
— (893)— (3,438)
Non-GAAP organic recurring revenue(2)
$269,001 $248,494 $784,139 $743,122 
Non-GAAP organic recurring revenue growth8.3 %5.5 %
Non-GAAP organic recurring revenue(2)
$269,001 $248,494 $784,139 $743,122 
Foreign currency impact on non-GAAP organic recurring revenue(3)
(1,749)— 1,639 — 
Non-GAAP organic recurring revenue on constant currency basis(3)
$267,252 $248,494 $785,778 $743,122 
Non-GAAP organic recurring revenue growth on constant currency basis7.5 %5.7 %
(1)Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested business with the results of the combined company for the same period of time in both the prior and current periods.
(2)Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.
(3)To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

10

Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
(dollars in thousands)Three months ended
September 30,
Nine months ended
September 30,
2023202220232022
GAAP net income (loss)$9,017 $(10,319)$(3,579)$(24,148)
Non-GAAP adjustments:
Add: Interest, net
6,608 8,666 24,893 25,004 
Add: GAAP income tax provision (benefit)
9,069 (1,576)(5,032)(5,993)
Add: Depreciation
3,293 3,519 9,901 10,642 
Add: Amortization of intangibles from business combinations
13,910 12,560 41,719 39,069 
Add: Amortization of software and content development costs(1)
11,573 9,795 33,113 28,528 
Subtotal44,453 32,964 104,594 97,250 
Non-GAAP EBITDA$53,470 $22,645 $101,015 $73,102 
Non-GAAP EBITDA margin(2)
19.3 %12.5 %
Non-GAAP adjustments:
Add: Stock-based compensation expense
32,379 27,945 95,668 83,659 
Add: Employee severance
140 232 5,094 694 
Add: Acquisition and disposition-related costs(3)
7,029 2,456 6,799 5,705 
Add: Restructuring and other real estate activities
— — — 71 
Add: Security Incident-related costs, net of insurance(3)
4,086 13,658 48,646 29,207 
Add: Impairment of capitalized software development costs
— — — 2,263 
Subtotal43,634 44,291 156,207 121,599 
Non-GAAP adjusted EBITDA$97,104 $66,936 $257,222 $194,701 
Non-GAAP adjusted EBITDA margin(4)
35.0 %31.7 %
Rule of 40(5)
41.6 %35.6 %
Non-GAAP adjusted EBITDA97,104 66,936 257,222 194,701 
Foreign currency impact on Non-GAAP adjusted EBITDA(6)
(1,162)2,827 709 4,979 
Non-GAAP adjusted EBITDA on constant currency basis(6)
$95,942 $69,763 $257,931 $199,680 
Non-GAAP adjusted EBITDA margin on constant currency basis34.8 %31.8 %
Rule of 40 on constant currency basis(7)
40.7 %35.9 %
(1)Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.
(2)Measured by GAAP revenue divided by non-GAAP EBITDA.
(3)See additional details in the reconciliation of GAAP to Non-GAAP operating income above.
(4)Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.
(5)Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.
(6)To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.
(7)Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.
(dollars in thousands)Nine months ended
September 30,
20232022
GAAP net cash provided by operating activities$202,983 $189,806 
Less: purchase of property and equipment(4,243)(10,512)
Less: capitalized software and content development costs(44,664)(42,757)
Non-GAAP free cash flow$154,076 $136,537 
Add: Security Incident-related cash flows, net of insurance23,100 9,536 
Non-GAAP adjusted free cash flow$177,176 $146,073 
11